2016 Acura MDX Structure

Paint on the roof just suddenly peeled off 2 days ago. There's a Service Bulletin 19-029: [XXX] , but ACURA says the extended warranty is expired and they cannot do anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VERY COMMON PROBLEM WITH PAINT PEELING OFF DIAMOND WHITE 2014-2016 WITH PAINT COLOR CODE OF NH603P- SO COMMON THAT ACURA ISSUED A SERVICE BULLETIN (19-029). THE PROBLEM IS ACURA SAYS IT IS BASED ON YOUR VIN. EVERYTHING I HAVE RESEARCHED SHOWS MOST VINS ARE NOT ELIGIBLE FOR REIMBURSEMENT (LIKE MINE) AND MANY PEOPLE ARE PISSED OFF> JUST GOOGLE "2016 WHITE ACURA MDX WITH PAINT PEELING" AND YOU WILL SEE HOW MANY PEOPLE HAVE THIS EXACT SAME PROBLEM. LOCAL ACURA DEALERSHIP SAYS "YOUR VIN IS NOT ELIGIBLE" AS DOES ACURA HQ. I AM SEEKING A FULL RECALL ON ALL VEHICLES NOTED IN SERVICE BULLETIN 19-029 REGARDLESS OF VIN. THAT IS THE ONLY WAY TO FIX THIS PROBLEM. MANY PEOPLE WANT TO START A CLASS ACTION SUIT BUT NO ONE KNOWS HOW NOR DOES ANYONE WANT TO SPEND LEGAL FEES.

Our 2016 MDX starting peeling paint off the roof. Acura said they extended the warranty for this known defect for an 8 year period. Since this problem just happened we are outside the 8 year extension. The internet is full of similar stories of people like us who have the paint peeling after the bogus 8 year extension. Acura said they aren't responsible. This isn't right.

White paint is peeling on roof and exposing bare metal. Risk of rust, corrosion and structural degradation. Background: Acura/Honda knows of an issue with their White Pearl paint from 2016 and has issued a TSB to address the paint on certain VIN numbers. However, many owners are finding that even though they have a 2016 White Acura MDX, the VIN is not covered by the TSB. The TSB extends the warranty to 8 years for any peeling of the white paint. Acura/Honda states that only the VINs that are in range of the TSB are affected, however many owners are experiencing the peeling/chipping of the paint even thought their VIN is not in range. A popular online forum, [XXX] has multiple discussions on VINs not in range but still experiencing the peeling/chipping issue. I have attached links to just a few of the discussions I found. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The paint on this vehicle failed and matches photos in Acura service bulletin [XXX] which deals with failure of paint color [XXX]. When calling Honda I was told that that recall is VIN specific and that my vehicle was not affected. The attached photos clearly show that the paint is defective and therefor should be covered. According to the service bulletin a warranty extension was issued for 8 years from the date the vehicle was placed in to service which in my case was June 30, 2016. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The paint on the roof of my 2016 Acura MDX is peeling, as described in Acura Service Bulletin 19-029 in August 28, 2019. The paint code NH-603P matched the service bulletin but Acura is denying me of any warranty because of VIN. This is a known problem for 2014 - 2016 Honda and Acura White Diamond or Pearl White paint NH-603P many people have the same issues based from a quick search on Google but Honda and Acura are denying many people because they ARE NOT expanding the VIN and or only restricting and addressing certain locations. There are no dent or scratches on my roof, no sign of weather damage. They used the same paint and same problem as service bulletin so obviously the problem was not addressed to all 2014 - 2016 MDX. Manufacture should be held responsible and expand their service to other customers with the same paint code as well.

The vehicle was purchased at Mullers Woodfield Acura, 1099 W. Higgins Rd., Hoffman Estates, IL 60169, Tel. 847-519-9550 on [XXX]. I came home with the vehicle when it was dark. In the morning, I inspected the car and noticed paint issues where the bumper meets the painted metal and some areas around the sunroof and side edges of the roof. The dealer would not exchange for different vehicles; they offered to paint the areas, which they did through their insurance. Sometime later, around 2019, I noticed a small patch of paint missing on the roof. I took the vehicle to the dealer, where I found a Service Bulletin regarding this issue. The service bulletin dated 08/29/2019 was for the same problem I was experiencing. My dealer advised me that my VIN does not match the service bulletin. They quoted me $2,400 to repaint the car after they filed with Acura Care, which denied accountability. I went back and forth between the dealer and Honda Care but was nowhere. Nobody is taking responsibility for this manufacturer defect. I contacted them again today and was denied. I could not file a complaint with the person I spoke with, who stated she was the manager. This vehicle had paint issues from the start, and I reported it to the dealer and Honda Care and gave the Service Bulletin the vehicle year, paint color, and the claim the dealer filed with Honda Care. Pictures were taken, and the claim was denied because my VIN number is not listed with the Service Bulletin that came out. I am filing a complaint for a manufacturer defect that occurred with my vehicle from day 1, and neither the Dealer nor Honda Care wants to take responsibility. I am asking for a review of how the manufacturer can get away with this without any responsibility, especially since a service bulletin was issued. Please note that I am now divorced, and the vehicle is in my maiden name, [XXX] . My address is [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint

My MDX exhibits the same paint defect in Acuras 19-029 Service Bulletin. I have paint chipping away between the windshield and the sun roof. However, Acura refuses to fix the issue because they say my VIN is not covered even though my cars year and paint fall under the description. 2016 MDX w Pearl Whit Paint. I need them to fix the issue by repainting my roof.

Paint is peeling and coming off of my roof, good and tail end of my suv. This can be a safety hazard if it continues to peel because that removes a layer of cover from the top which could lead to danger. The color is a pearl white. This has not been confirmed by a local dealer but it has been inspected by an insurance adjuster.

The paint on the roof of the car is peeling off excessively.

Good afternoon, my Acura MDX 2016 roof paint peeling off. It is known problem. also I found gov. document for warranty extension. but Acura refuse to fix my MDX paint job. because of my car is not in the warranty extension list. please check attached my photo file. this shows perfectly matched claim requirement. 2016 Acura MDX white pearl color (NH603P) what should I do please help me.

DEAR SIR/MADAM - I WAS HEADING TO MY OFFICE FROM HOME ON THE HIGHWAY CA-84. WHILE DRIVING TODAY ON THE HIGHWAY AT AROUND 50MPH I HEAR SUDDEN LOUD POP UP SOUND FROM THE ROOF, I FELT LIKE AN EARTHQUAKE AND VEHICLE STARTING TO SHAKE. AS I SLOWED DOWN I FELT SOMETHING WRONG WITH SUNROOF. SINCE HIGHWAY LEADS TO THE BRIDGE AND HAS NO EXIT I CONTINUED TO DRIVE. HIGHWAY BECOMES INTERNAL ROAD AFTER 5 MILES. AS I GOT AN OPPORTUNITY I PARKED THE VEHICLE AND GET ABOVE TO CHECK WHAT REALLY HAPPENED. I WAS AMAZED TO SEE SUNROOF GLASS IS BROKEN, BUT MOST IMPORTANTLY THE ENTIRE CASING IS CAVING IN. THIS IS VERY SERIOUS SAFETY ISSUE. SINCE THIS VEHICLE IS PRIME FOR MY KIDS COMMUTE I'M NOT SURE HOW SAFE THIS VEHICLE IS.