2020 Acura MDX ELECTRICAL SYSTEM,ENGINE
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2020 Acura MDX. The contact stated that on three separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. The contact stated that several unknown warning lights were illuminated on the instrument panel. The contact stated that the vehicle shut off and the contact had to manually restart the vehicle after the failure. The contact called and informed the dealer of the failure. The contact was then referred to the manufacturer for assistance with the repair. The contact was provided a case number and referred to the dealer to order the part for the repair. The contact made multiple attempts to reach the dealer but had not received a response. The vehicle was not repaired. The failure mileage was approximately 44,000.
I own a 2020 Acura MDX. On two separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. Several unknown warning lights were illuminated on the instrument panel. The vehicle shuts off and the I had to manually restart the vehicle after the failure. I have not contacted the dealer yet but based on what I have found here I am not the only one that this is happening too. It is awful to be stopped in rush hour traffic and having people honking at me and potentially be the cause of an accident. The vehicle has not been repaired. The failure mileage was approximately 35,000 and 38,000 miles.
My vehicle stalled and the engine cut while I was waiting at a stop light. The engine auto shut-off feature was active at the time of the incident. While sitting a the red light the auto engine feature shut the engine down, which is normal to reserve the use of fuel while at a stop light. When I took my foot off the brake, the vehicle should have restarted. but instead, the vehicle went into N (neutral) and the engine did not restart. I was sitting in the middle of traffic with cars behind me, so I put the emergency signal on, I then put it in P (park) and started the vehicle. This is the second time this has happened. The first time I thought I touched the neutral button by mistake. There were no injuries, but I'm concerned that this could cause a crash in the future,.
I came to a stop at a stop sign. The start/stop feature activated and the engine shut off. When I lifted my foot off the brake, the engine did not restart (as it's supposed to), and then vehicle automatically shifted itself into neutral (without any of my doing). I put the emergency flashers on to alert other motorists, hoping to avoid a rear-end collision as I was stopped in the middle of an intersection in rush hour traffic. At this time, the battery light illuminated. The engine light illluminated as well. I had to forcefully and unusually push the brakew pedal towards the floor as the vehicle was drifting backwards. At this time, the vehicle would not shift into park. Then "PARK" illuminated, so I attempted to reapply the brake hoping that when I let up from the brake the car would start again (like the usual procedure). The vehicle then shifted into park, but the engine had not restarted. I pressed the on/off red button to follow normal procedures for turning the vehicle off. With my foot remaining on the brake, I pressed the off/on red button to start the engine as usual and the engine finally restarted. Afraid for the safety for myself and other motorists, I put the vehicle into drive and I pushed the button to stop the stop/start system from engaging. No codes generated during this. This is a safety issue for several reasons. First, I was stuck in the middle of a busy intersection where a large volume of cars travel through each day. It was rush hour, so the roads couldn't be more filled. Someone coming around the corner who might not have been prepared to stop could have hit me. Likewise, I could have been hit while in the intersection. Secondly, once the vehicle failed to turn back on, the Washington Grove (Montgomery County Fire and Rescue Services - MCFRS) was responding to a vehicular file nearby on I-270 and had I not have been able to move in time, some of their vehicles likely wouldn't have made it through because my vehicle was blocking the lane.
The contact owns a 2020 Acura MDX. The contact stated that while driving at slower speeds, the vehicle stalled and shifted into neutral. After shifting to the park, the vehicle was restarted and operated normally. The contact stated that the failure had occurred on numerous occasions while accelerating from a stop or while decelerating to a stop. The vehicle was taken to the local dealer on multiple occasions and software updates had been performed, the battery and starter were replaced, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
My 2020 Acura MDX shuts down and shifts to Neutral while stopped with the auto shut off feature engaged. This happens intermittently and the only remedy is to shut the car off and restart. It only seems to occur when the auto shutoff feature is engaged.
We purchased a certified pre-owned Acura MDX 2020 in Feb of this year. In four separate instances, after the auto engine idle feature is on, the car stalls out and shuts off. Two of the four times this has happened on a highway causing extreme stress. When I lift my foot of the brake to start moving, the car shifts into park and I get a message that I need to start the car before I can move the car back into Drive. I have to keep pumping the breaks and pushing the on button multiple times before the car will restart. This is extremely dangerous, especially with our two little girls in the car. When trying to restart the car, a red battery light will show up on the screen very briefly but goes away. After the car is successfully started, there are no battery warnings. In normal situations, the car starts with no issues. We have a service appointment tomorrow to have this checked by Acura.
My car was stopped at a light with idle auto on. The car shut off and switched into neutral with check engines lights on the dash. I was not able to switch the car to drive. I had to restart the car. This has happened twice in 2 weeks at busy intersections. I have brought the car to the dealership but they are unable to replicate. There was no prior warning lamps or signs prior to this happening.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2020 Acura MDX has 8 ELECTRICAL SYSTEM,ENGINE complaints on file. Review the timeline above for detailed owner experiences.