2018 Acura RDX FUEL/PROPULSION SYSTEM

About About a year ago I received notification that The fuel pump impeller was improperly moulded and this could cause the car to shut down. This could cause accidents. Well, I have called Acura and Honda dealerships a multiple times and they give me the run around. Some say wait for mail stating that I should schedule an appointment. I never received such letter. Other dealers didn’t even look up my vin number and said that the one I was giving them was wrong. It is imperative that this gets repaired because I drive about 144 miles a day Monday to Friday and Honda is not helping. My vin number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Received a recall notice in December 2023 about the fuel Acura Fuel Pump Motor Recall. Since then I have received several notices from Acura but the parts are not available when I contact the dealership to schedule service. They claim the parts have not been made available to the dealerships. However the OEM part is available for purchase from several parts suppliers. This is not acceptable.

The car jerks right at 20mph in traffic every time as long as you continue to drive. When you pull over, turn the car off, restart the car the problem stops. I’ve had this problem off and on for the last two years and it’s getting worse.

SAFETY ISSUE RECALL faulty fuel pump module causes hesitation and needs replacement, but cannot cannot schedule service as parts are not available

It is progressively getting worse where my fuel injection is not working and when trying to accelerate and merge into traffic it bogs down and i almost get hit by the car behind me.

I have received the recall notice from American Honda Motor company regarding the recall number 23V-858 for my Acura RDX 2018 fuel pump recall. My car had symptoms described by the recall: could not start the engine as well as losing drive power. I didn't record the exact days the incident occurred but it was early in 2024. Acura told me the fuel pump replacements were available and sent to their dealers but it was not the case. I have contact local Acura dealers in San Diego and they said they have not received the Acura RDX fuel pumps from manufacture. I also contacted the Acura dealer in Tustin where I bought the vehicle. The service manager, Jennifer Flores, told me they have never received the Acura RDX fuel pumps replacements as promised from American Honda Motor. Please help me to ask American Honda Motor why they said fuel pumps are available but none of their dealers received it. I called the American Honda Motor and they said the fuel pumps are available but dealers said otherwise. What is going on with American Honda Motor? They are putting their customer lives in jeopardy. Please help me as well as other American fellows too.

Honda Motor Co. is recalling certain 2017-2020 model year Acura vehicles. The fuel pump impeller was improperly moulded, resulting in low density impellers. Over time, the low-density impeller can deform and interfere with the fuel pump body, rendering the fuel pump inoperative. If the fuel pump is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. NHTSA #23V-858. Recall #KGD Acura fuel pump motor. Recall expansion stop sale. STATUS: Remedy not yet avaiable. This information was on the CARFAX Vehicle History Report

There is acceleration hesitation every time when I'm driving. The car seems to "catch" as it's accelerating and is very "jerky". The issue has gotten worse over time. I take my care to Acura for a second time next week to see if I can get it officially diagnosed; however, I've already been told there are no parts available and I'll just be "put on a list". This recall was announced in Dec 2023 and it's now Sept 2024 so I don't understand how this delay is acceptable. The additional details that I need to provide below only allow me to enter one date. I started noticing the issue last year and as I said it's gotten progressively worse. I last drove yesterday so used that date but it's been going on for about a year.

Why has Acura not been able to service the Vehicle Recall noted above? I've been told it is 6 months out..... help please! What is NHTSA doing to improve this situation.

Im writing to let you know that Acura is saying that this replacement part is not available until Fall 2024! This seems to be quite a long time to wait for a part that if not replaced poses a severe safety issue.