2016 Acura TLX VEHICLE SPEED CONTROL

The contact owns a 2016 Acura TLX. The contact stated that while driving 20 MPH, the vehicle failed to accelerate as needed. The contact mentioned that after depressing the accelerate pedal multiple times, the vehicle was finally operating as designed. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.

THE FOLLOWING PROBLEM HAS HAPPENED ABOUT 12 OR SO TIMES. I DIDN'T KEEP TRACK UNTIL IT WAS OBVIOUSLY AN ISSUE. I HAVE RECORDED IT ON VIDEO ABOUT HALF DOZEN TIMES AND PROVIDED THIS TO ACURA. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL SET TO A SPEED I TOUCH THE BRAKE TO DISENGAGE THE CRUISE CONTROL. I THEN PRESS THE RESUME BUTTON TO RETURN TO CRUISE CONTROL. THE CRUISE CONTROL DOES NOT COME BACK ON, BUT THE INDICATOR ON THE DASHBOARD FLASHES (AS IF IT WERE COMING BACK ON) AND STAYS OFF. I'M UNABLE TO EVEN SET A NEW SPEED. FLIPPING THE TOGGLE TO RESUME OR SET DOES THE SAME THING, NOTHING. ON EVERY OCCASION THE ONLY WAY TO RESTORE THE CRUISE CONTROL TO WORK WAS TO STOP THE CAR, SHUT IT OFF, THEN RESTART THE CAR (REBOOT). ON ONE OCCASION, I HAD TO DO THE REBOOT PROCESS THREE TIMES TO RESTORE THE ABILITY TO USE THE CRUISE CONTROL. THE CAR HAS BEEN TO THE DEALER THREE TIMES BUT THEY CANNOT DUPLICATE THE ISSUE. IN ADDITION TO SEVERAL VIDEOS I TOOK ON TWO OCCASIONS I HAD PASSENGERS IN THE CAR WHO WITNESSED THIS. THIS HAS HAPPENED ON INTERSTATE HIGHWAYS, STATE ROADS, AND TOWN ROADS. IT HAS HAPPENED AT SPEEDS SET FROM ABOUT 30 MPH TO 74 MPH. IT HAPPENS DAY OR NIGHT, ON COLD AND HOT DAYS. I DON'T RECALL THAT IT HAS HAPPENED DURING RAIN. *TR

TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE PULLING INTO A PARKING SPOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND LUNGED FORWARD WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT'S VEHICLE DROVE OVER A CONCRETE CURB BARRIER AND WAS STOPPED BY BUSHES. THE CRASH DID NOT CAUSE THE AIR BAGS TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK SPRAIN INJURY ON THE LEFT SIDE. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FRONT BUMPER, BUMPER COVER, LOWER GRILL, GRILL STEP, HEADLAMPS, AND PASSENGER ALLOY WERE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,400...UPDATED 12/20/16 *BF *TR

ACCELERATION FROM LOW GEARS REV RPM UP TO 6000 WHEN MOVING OUT OF A PARKING SPOT. WHEN GOING ONTO HIGHWAY SAME THING ANYTHING LOWER THAN 20 MPH HAS A HESITATION. NOT SURE WHAT MY OPTIONS ARE.