2017 Acura TLX Power Train

I was driving on highway 3 weeks ago and all of a sudden my car shifted into neutral on its own and would not let me select any gears. Luckily I was safely able to pull over to the shoulder without getting rear ended. Once I powered off the car and restarted, it let me select "D" drive gear again and behaved normally. I contacted Acura dealer and they said it is a software issue and Acura is aware of it and no fix is available at this time. Then it happened again 3 days ago while I was turning into a parking lot and this time I took it to dealer service department. They checked but could do nothing about it other than clean gear selector push buttons which does not solve the issue. My car has had all recommended maintenance including transmission fluid change done about 5000 miles ago. This is an extremely serious issue and could have resulted in major accident on highway resulting in injuries or death.

The contact owns a 2017 Acura TLX. The contact stated that since purchasing the vehicle, the vehicle experienced stalling failures without warning. The contact was able to restart the vehicle. Additionally, the contact also stated that she turned off the auto start option. The contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The contact replaced the battery but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was 15.

JERKING FROM TRANSMISSION. WHEN A STOP AND GO MOTION IT FEELS LIKE GETTING REAR ENDED. MY TRANSMISSION IS AUTOMATIC AND WHEN DOING A QUICK STOP AND GO THE JERK AND ACCELERATION FEEL LIKE I WAS DRIVING MANUAL TRANSMISSION VEHICLE

TL* THE CONTACT OWNS A 2017 ACURA TLX. WHILE DRIVING 60 MPH, THE CONTACT ATTEMPTED TO PASS A VEHICLE ON THE LEFT, BUT THE CONTACT'S VEHICLE DECELERATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER. THE VEHICLE BECAME STUCK IN NEUTRAL AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THOMAS ACURA (580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED, BUT IT HAD NOT YET BEEN TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,600. *DT

WENT TO ACCELERATE AND NOTHING HAPPENED. EVERY ERROR MESSAGE THAT COULD BE DISPLAYED WAS FLASHING. ENGINE, PARKING BRAKE, EMISSION, SIDE WARNING, TRANSMISSION, (ALL) AND WAS STUCK IN 3RD GEAR AND WOULD NOT SHIFT UP. (RPM SHOULD HAVE BEEN 2000, BUT WAS 4000 AT 70MPH.) AFTER 4 MILES I COULD STOP BUT NO REVERSE. TURNED OFF THE ENGINE, REST, TURN ON, REVERSE WOULD WORK, CAR PERFORMED NORMAL, WITH ALL THE WARNINGS STILL DISPLAYED. CONTINUED TO DESTINATION OR 200+ MILES AND SEVERAL STOPS, ALL WARNINGS WHERE RESET. *TR CONSUMER HAS SUBMITTED 2 EQ'S RELATED TO THE SAME ISSUE 11207694 & 11217044 ARE THE SAME. *JB

THE TRANSMISSION SHIFTS HARD WHEN CHANGING GEARS. FEELS LIKE YOU BEEN REAR ENDED. ESPECIALLY AT LOW SPEEDS OR TRAFFIC

THIS CAR LUNGES/JERKS WHILE THE TRANSMISSION IS CHANGING/SHIFTING GEARS WHEN IN SLOWER SPEEDS, IT ALSO FEELS LIKE YOU HAVE BEEN REAR ENDED WHEN COMING TO A COMPLETE STOP THEN LUNGES FORWARD WHILE IT HAS ALREADY COME TO A STOP