2018 Acura TLX UNKNOWN OR OTHER

Nothing has happened. I just can’t get the Acura dealership in my area which is Jackson Mississippi Jackson Acura. They do not return calls at all and I would like to get my recall on my 2018 TLX repaired. I contacting them about 3 to 4 months ago. Just recently contacted them again for two weeks straight and no one is responding at all. I’m not sure what is going on with this dealership or the management but again I’ve left several messages for Chelsea,her supervisor and the manager of that store. The address: Acura of Jackson 800 Adcock St., Ridgeland, MS 39157 service phone number (844)362-6839

Vehicle Keyless Access Control Unit Malfunction And Makes Car Alarm Goes Off As It Triggers An Ignition Problem Common Problem In Most Acura/Honda Newer Models

The backup camera lens gets foggy after a rain or when going through a car wash. It takes several days to dry out. The image from the camera is almost completely blurred out to the point where you can't see anything.

I am concerned because the 2018 TLX Acura I purchased is having stalling and starting issues . When I first purchased the car and it had fewer than 17,000 miles problems appeared with the lights coming on, parking break and emission issues. It had to be repaired 3 times. The recalled Fuel system/fuel pump (recall # 19v060000) was replaced in Feb. 2020, which I hoped fixed any mysterious stalling. The first time it stalled I was in a COVID parade at work to support the community. It started up and I did not think about it again. That was in the spring of 2020. Again on Thurs., July 8,2021 the battery light came on and the car stalled while I went to push the gas peddle to go at a light that turned green (It occurred twice in one day). Instead the car stalled. I went to restart, first it said stuck in gear, then it was fine. The dealer claims it is because the gear selector switch had crumbs and too much dirt in it. I find it strange that Acura left such a vulnerable part exposed to elements with cup holders next to it and in a society that has a drive-thru for almost any food. Approximately one week before I got the same messages when pulling into a parking spot just before stopping. I restarted the car and it was fine. Also on May 24, 2021 my car, which had 71,657 miles had another issue with the Green key light flashing and the car did not start. The dealer replaced the control unit for keyless entry. It first appeared when my brother couldn't start my car. He told me and I went to start the car and it was fine. He was not familiar with my car and I thought maybe he didn't hold the brake to start it. Not long after I went to leave for work in the morning and the car did not start at all. I saw the blinking key. my car was towed to the dealer and repaired it. I have never had a car with this type of repeated problem of stalling and not starting. It may be different parts, but are they band aids for something bigger?

2018 ACURA TLX UNEXPECTEDLY AND FOR UNKNOW REASONS INITIATES AN EMERGENCY (SOS) CALL, ONE OF WHICH RESULTED IN A 911 CALL TO NYS POLICE. THIS HAS HAPPENED ALMOST HALF A DOZEN TIMES. WE DIDN'T KEEP TRACK AT FIRST BUT NOW KNOW TO DO THAT. MOST TIMES THIS HAPPENS WHILE THE CAR IS MOVING. NOTHING UNUSUAL ABOUT THE CAR OR THE WEATHER OR ANYTHING WE CAN THINK OF THAT WOULD INITIATE THIS. THE CAR HAS NOT REPORTED THAT ANYTHING IS WRONG. ON ONE OCCASION THE CAR CALLED SOS AND WHEN ACURA PERSON DIDN'T GET A REPLY FROM THE CAR THEY CALLED 911. NY STATE TROOPERS RESPONDED. THE CAR WAS STATIONARY IN OUR DRIVEWAY AND HAD BEEN FOR 12 HOURS. ONE OF THE TROOPERS FELL ON ICE COVERED LAWN TRYING TO GET TO THE FRONT DOOR. I HAVE ASKED ACURA FOR THE CALL LOGS SO I CAN PROVIDE TO THE DEALER WITH THE EXACT DATE AND TIME OF THESE CALLS. 16 DAYS AFTER MY WRITTEN REQUEST I STILL HAVE NO LOGS. WHEN THIS HAPPENS, IT IS A VERY SCARY EXPERIENCE. THE TWO DISPLAYS INDICATE SOS IN LARGE RED LETTERS AND THE MAP LIGHTS UP WITH THE CARS CURRENT LOCATION IN 10 DIGIT COORDINATES. THEN SOMEONE COMES OVER THE SPEAKER TO ASK IF WE ARE OKAY. THIS WOULD BE REASSURING IF WE WERE IN THE DITCH ON THE SIDE OF THE ROAD OR INCAPACITATED BUT GOING TO THE GROCERY STORE AND IT IS GOING OFF HAS SCARED MY WIFE AT LEAST THREE TIMES. THIS HAS HAPPENED TO ME WHEN I WAS DRIVING TOO. ACURA CLIENT RELATIONS HAS BEEN ZERO HELP IN GETTING THE LOGS OF TIMES. ADDITIONALLY, I THINK THERE IS A SYSTEMIC PROBLEM BECAUSE ACURA PLACED THE CONCIERGE AND THE SOS BUTTONS VERY CLOSE TO THE GARAGE DOOR OPENER AND OVERHEAD LIGHTS. WE HAVE, ON TWO OF THREE OCCASIONS PRESSED THE BUTTON BY MISTAKE. ON ALL THOSE CASES WE TOLD THE PERSON CALLING WE MADE A MISTAKE. ALL OTHER TIMES (WHICH WE DON'T KNOW BECAUSE ACURA HASN'T GIVEN THEM TO US YET) THE CAR INITIATED THE CALL ALL ON ITS OWN.

ON 6/25/19 AT 16:39 I WAS DRIVING MY 2018 ACURA TLX NORTHBOUND ON A FOUR LANE CITY STREET AT APPROXIMATELY 35 MPH. ROAD CONDITIONS WERE DRY AND CLEAR. AS I APPROACHED THE INTERSECTION, THE CMBS (COLLISION MITIGATION BRAKING SYSTEM) BEEPED AND BROUGHT THE VEHICLE TO A COMPLETE STOP DESPITE THERE BEING NO CAR AHEAD. THIS SURPRISED ME AND NEARLY CAUSED AN ACCIDENT AS THE TRUCK BEHIND ME HAD TO STOP SUDDENLY. WHILE BRAKING THE VEHICLE IGNORED ALL THROTTLE INPUT, THUS MY ENGINE RACED AND SPUN THE FRONT TIRES ONCE THROTTLE INPUT WAS RESTORED. THE EVENT, WITH SOUND, WAS CAPTURED VIA MY DASHCAM, I HAVE ATTACHED A STILL IMAGE FROM THE DASHCAM VIDEO AND CAN SUPPLY THE FOOTAGE IF NEEDED. MY ACURA IS DUE FOR SERVICE NEXT MONTH AND I PLAN TO REPORT THIS ISSUE TO MY ACURA DEALER AT THIS TIME. I CHANGED THE VEHICLE 'FORWARD COLLISION WARNING DISTANCE' SETTING FROM 'LONG' (DEFAULT) TO 'SHORT' AND HAVE NOT HAD THE SAME ISSUE RECUR.