2015 Audi A3 Air Bags

For recall 21V198-69BY, I took my car to Audi of Birmingham on recall. They provided me a service form to show the repair had been made, but my passenger side air bag off light is still on because they didn't make the repair. It wasn't brought to my attention until I took my car for another repair job and the didn't make that repair, either.

There’s an open recall since march/2021 and Audi refuses to fix it, Since it relates to the airbag systems it’s really dangerous

How is it these recalls that effect life safety systems still do not have a solution? On top of it, there have been previous recalls on the same system. How is it acceptable to allow the manufacturer to not have a solution to this for 1.5 years? Manufacturer Recall Number: 69BY NHTSA Recall Number: 21V198 What does NHTSA do to ensure these are addressed in a timely manner?

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have been receiving recall letters on my car for over a year now. Each time I call Audi Las Vegas, 6335 West Sahara Avenue, Las Vegas, NV, 89146 - 855 832 8796, they will schedule me an appointment then contact me to cancel stating that the manufacturer has put a hold on the parts to fix the car. This is a huge concern to me as I do not feel comfortable driving my car. This is unacceptable that I have to drive the car and I do not feel safe. Where else can I get the car fixed. The recall has been in effect since March 22 2021.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Audi A5. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light had remained illuminated and the error message “passenger air bag off” was displayed. The failure mileage was unavailable. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact stated that when he started his vehicle, the passenger occupant detection system and the passenger air bag off warning signs illuminated. The contact stated that both warning lights illuminated periodically when turning on the vehicle or while driving at various speeds. The contact stated that the vehicle was taken to a local dealer for an unknown recall repair however, the contact was not aware of the failure diagnosis or what was repaired. The vehicle was repaired; however, the failure reoccurred. The contact then stated that the passenger occupant detection system and the passenger air bag off warning signs illuminated frequently while starting the vehicle or while driving at various speeds. The vehicle was taken back to the local dealer and they informed the contact that the diagnosis was that the PODS sensor mat needed replacement and PODS control module required an update. The vehicle was repaired; however, the failure continued to reoccur. The contact stated the manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Unknown

Audi dealer says there is no solution and they can't schedule me for repair and at this point they do not know when and how long it's going to take.

I have an active recall for the passenger occupant detection system in which Audi has failed to have the available parts to repair this recall in a timely manner.

The contact owns a 2015 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and Audi Stratham (58 Portsmouth Ave, Stratham, NH 03885) were contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The warning lights that the Airbag is not functioning intermittently turns on and off and the car beeps incessantly. It is very distracting and has diverted my attention several times on the highway. This Recall has been pending since March 2021. I have been trying to schedule an appointment with the dealer to get it fixed and the response I get is there are no parts, call back next month. At this point I am concerned that Audi does not have the necessary parts and is simply wasting their customers time asking them to schedule appointments with the dealer. It will be great if the NHTSA can investigate this and update owners with what to expect here. I am concerned that I am driving this car without passenger airbags functioning for close to a year now!

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue on multiple occasions and each time informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact stated that the air bag warning light illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V198000 (Air Bags) however, the repair failed to fix the vehicle. The contact stated that the manufacturer failed to repair the vehicle in a timely manner. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 56,000.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the Audi presence system fault warning chime and light was illuminated. The contact stated that the passenger’s side air bag warning light would illuminate whether or not there was a passenger seated in the seat. The approximate failure mileage was 68,000. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger occupant detection system (PODS) warning light was illuminated. The dealer was made aware of the failure but canceled the scheduled appointments for diagnostic testing on numerous occasions. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact stated while driving 60 MPH with her son sitting in the front passenger’s side seat, the passenger’s side air bag warning light illuminated intermittently. The contact continued to drive the vehicle. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) and the vehicle was taken to the dealer for the recall repair; however, the recall repair was not completed as the contact left with the vehicle to pick up her son from school. The contact stated that the dealer refused to honor the manufacturer's vehicle rental assistance offer. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000. Parts distribution disconnect.

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the airbag warning light was illuminated. The dealer was made aware of the failure but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle had previously been serviced four years ago for the recurring failure, and the dealer had replaced the passenger occupant detection system (PODS) sensor mat. The failure mileage was approximately 135,000. Parts distribution disconnect.

I have waited for Audi for 18 months to fix the recalled part. I called them multiple times. It is still not available. I fear my wife's life when she's sitting on the passenger seat which was affected by the recall. We can't use the car as normal and it reduces the resale value.