65 complaints reported

2002 Audi A4 Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
65
Crashes
0
Fires
3
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2011 Fire

ON DECEMBER 3RD, 2010, I WAS DRIVING SOUTH ON I-405S HEADING FROM LONG BEACH, CA TO SAN DIEGO, CA. I WAS DRIVING APPROXIMATELY 45 MPH WHEN MY CHECK ENGINE LIGHT CAME ON AND I LOST ALL ACCELERATION IN MY CAR. I STILL HAD ELECTRICAL POWER (IE, INDICATORS STILL WORKED, MY MANUAL TRANSMISSION WORKED AND INTERIOR DOME LIGHTS WORKED). I PULLED STRAIGHT OVER TO THE SIDE OF THE HIGHWAY AT WHICH POINT I NOTICED THAT THE HOOD OF MY CAR APPEARED TO BE MELTING AND THAT SMOKE WAS RISING OUT OF THE ENGINE. I JUMPED OUT OF THE CAR AND RAN TO THE SIDE OF THE ROAD TO CALL 911. TWO GRACIOUS STRANGERS ATTEMPTED WITH TWO SEPARATE FIRE EXTINGUISHERS TO PUT OUT THE FIRE BUT WERE UNABLE TO. THE ENTIRE ENGINE COMPARTMENT WAS ENTIRELY CONSUMED BY FLAMES WITHIN 2-3 MINUTES. BY THE TIME THE FIRE DEPARTMENT AND EMTS ARRIVED, THE ENTIRE CAR WAS AFLAME AND WAS NO LONGER SALVAGEABLE. IT ONLY TOOK ABOUT 5 MINUTES FOR THE ENTIRE CAR TO GO UP IN FLAMES. ALL THAT REMAINED ONCE THE FIRE WAS PUT OUT WAS THE REAR-HATCHBACK DOOR. EVERYTHING ELSE IN THE CAR WAS COMPLETELY AND TOTALLY MELTED AND BURNED. THE STATE TROOPER WHO WAS AT THE SCENE OF THE INCIDENT SAID THAT THE CAR WAS SO BADLY BURNT IT WOULD BE EXTREMELY HARD TO DETERMINE WHAT CAUSED THE FIRE. I HAVE PICTURES OF THE CAR AFTER THE FIRE AND WOULD BE HAPPY TO SHARE THEM IF NEEDED. THE FIRE WAS SO FAST, HOT AND QUICK THAT IT WAS ONLY 30 MINUTES FROM WHEN MY CHECK ENGINE LIGHT CAME ON AND I HAD TO PULL OVER, TO THE END OF THE ENTIRE ORDEAL. *TR

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2010
Jun 2008

DRIVERS DOOR SPEAKERS WORKING RANDOMLY AND CUTTING OUT ALL TOGETHER AT TIMES, SOMETIMES WITH STATIC PRIOR TO CUTTING OUT. SO FAR THE SPEAKERS HAVE BEEN REPLACED ON OCT 2 2004,NOV 2 2004, NOV 15, 2004,DEC 7 2004. THE CAR STILL HAS THE SAME ISSUE AND THE DEALER DOES NOT SEEM TO BE ABLE TO FIND OR FIX THE PROBLEM. I HAVE LOOKED AT IT AND IN 2 SECONDS I FOUND THE ISSUE. IT IS A BROKEN WIRE IN THE DOOR PASS THROUGH. THE DEALER TELLS ME IT'S NOT A BROKEN WIRE BECAUSE THEY TESTED ALL THE WIRES AND THEY CHECKED OUT OK. IF THE SPEAKER IS NOT WORKING OR CUTTING OUT WITH THE DOOR OPEN AND YOU MOVED THE RUBBER PASS THROUGH, THE SPEAKER COMES BACK ON AND WORKS FOR A SHORT TIME AGAIN. DEALER HAS PERFORMED THE RECALL FOR THIS ON NOV 2 2004 BUT THERE IS STILL AN ISSUE. I STOPPED HAVING THEM TRY TO FIX THIS WHEN THE FACTORY WARRANTY RAN OUT BECAUSE OF THE COST INVOLVED. *TR

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2004
Oct 2007

2002 AUDI A4 1.8T WITH GAUGE CLUSTER PROBLEMS CUSTOMER STATES THAT THIS SAME PROBLEM HAS BEEN HAPPEN WITH OTHER AUDI CAR FOR THE LAST COUPLE OF YEARS**NAR**CC THE CONSUMER STATED SHE HAS NO WAY OF KNOWING HOW MUCH FUEL SHE HAS OR THE ENGINE TEMPERATURE. *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 1901
Jul 2007

TL*- THE CONTACT STATED THAT THERE WAS A BAD IGNITION COIL IN HIS 2002 AUDI A4 CAUSING THE VEHICLE TO VIBRATE VIOLENTLY RESULTING IN HIS NOT BEING ABLE TO GO OVER 20 MPH WITHOUT LOSING CONTROL OF THE VEHICLE. THE CONTACT HAS EXPERIENCED THIS PROBLEM 4 TIMES SINCE 2003 AND HAS EITHER TOWED THE VEHICLE INTO THE DEALER OR HAS DRIVEN IT TO THE DEALER NO FASTER THEN 20 MPH. AT THE DEALER THEY HAVE REPLACED THE IGNITION COILS ON THE VEHICLE. THE CONTACT CAN PROVIDE COPY OF INVOICE REPAIR IF NEEDED. THE FAILURE MILEAGE WAS 40000 AND THE CURRENT WAS 70000 MILES.

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2007
Jun 2006 Fire

AFTER DRIVING ABOUT A BLOCK AFTER COLD START, THE ENGINE BEGAN TO HESITATE. PROBLEM GOT WORSE. AFTER DRIVING A TOTAL OF ABOUT 3 BLOCKS, THE ENGINE DIED. THERE WERE WISPS OF SMOKE COMING OUT OF GRILL. UPON OPENING THE HOOD, DISCOVERED A SMALL FIRE ON TOP OF THE ENGINE. DEALER REPORTS THAT THE FIRE STARTED BECAUSE OF A COIL FAILURE. DAMAGE WAS LIMITED TO PLASTIC MANIFOLD COVER, BECAUSE FIRE WAS PUT OUT EARLY. *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2006
Jan 2004 Fire

AUDI 2002 WITH 12,000 MILES STILL UNDER WARRANTY SPONTANEOUSLY IGNITED. *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2004
Nov 2003

FIRST IGNITION COIL PACK FAILED ON 3.0 A4 AVANT, I WAS DISTRESSED TO DISCOVER THAT THIS IS A KNOWN FAULT THAT HAS HAPPENED TO A LARGE NUMBER OF OWNERS WITH NO PLANS TO REPLACE MORE THAN THE UNITS THAT FAIL WHEN THE PROBLEM OCCURS. THIS IS UNACCEPTABLE FOR A $35,000 CAR THAT HAS LESS THAN 3000 MILES ON THE CLOCK, IT DOES NOT MAKE YOU FEEL VERY COMFORTABLE TO KNOW THAT IT COULD HAPPEN AT LEAST ANOTHER 5 TIMES. THE DEALER WAS VERY EFFICIENT AND COURTEOUS, BUT THAT DOES NOT CUT IT WITH SUCH A FUNDAMENTAL PROBLEM THAT COULD STRIKE AT ANY TIME. WITH SO MANY CUSTOMER COMPLAINTS, AUDI SHOULD BE FORCED TO ISSUE A RECALL NOTICE.

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2003
Aug 2003

EMAIL FM ANNE SIGNORILE (NY) RE DEFECTIVE #4 COIL WHICH CAUSED THE VEHICLE TO STALL. THE CONSUMER REQUESTED THAT ALL THE COILS BE REPLACED BUT THE DEALER REFUSED. *TS *NLM

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2003
Aug 2003

I AM ONE OF THE MANY AUDI OWNERS THAT HAVE EXPERIENCED A PROBLEM RELATING TO THE IGNITION COILS OF MY 2002 A4 QUATTRO. LIKE OTHER DRIVERS, I WAS OPERATING MY VEHICLE ON AN INTERSTATE HIGHWAY WHEN MY ENGINE BEGAN TO LOOSE POWER, WHILE SIMULTANEOUSLY THE ENTIRE CARE BEGAN VIBRATING VIGOROUSLY. AFTER ONE FLATBED TRIP TO THE LOCAL DEALER, AND I WAS INFORMED OF A MALFUNCTION OF ONE OF THE FOUR IGNITION COILS ON MY CAR WITH A TOTAL OF 12,000 MILES OF USE. THIS PROBLEM WAS NOT NEARLY AS AGGRIVATING AS THE INFORMATION WHICH I HAVE LEARNED FROM THE SERVICE TECH AT TWO SEPARATE DEALERSHIPS AND 3 AUDI ENTHUSIAST WEBSITES: THIS IS A PROBLEM WELL-KNOWN TO AUDI, THIS IS A PROBLEM THAT HAS BEEN OCCURRING WITH FREQUENCY FOR ABOUT A YEAR, THIS IS A PROBLEM THAT AUDI HAS YET TO SUCESSFULLY SOLVE. I HAVE BEEN TOLD BY MY DEALER THAT AFTER REPLACING JUST ONE OF THE FOUR COILS PER WARRANTY AGREEMENT, WITH A COIL IDENTICAL TO THE ONE THAT HAS FAILED (A REPLACEMENT IS NOT READY/AVAILABLE) THAT I AM LEFT TO OPERATE MY VEHICLE WITH THE FULL PROSPECT OF FUTURE FAILURE FROM THE OTHER THREE COILS THAT AUDI REFUSES TO REPLACE. THIS SOLUTION STRICKES ME AS ILLOGICAL, UNSAFE AND UNFAIR TO THE CONSUMER. AUDI HAS CERTAINLY PRIDED ITSELF AS A MANUFACTURER OF PREMIUM AUTOMOBILES. THE DECISION TO PROVIDE CONSUMERS SUCH AS MYSELF WITH MINIMAL SERVICE SOLUTIONS, AS WELL AS A FUNDAMENTAL LACK OF INFORMATION IN REGARDS TO THIS APPARENTLY WIDESPREAD PROBLEM IS CONTRADICTORY TO THIS FIRM'S INTENTIONS OF ACQUIRING, RETAINING AND SATISFYING CUSTOMERS.

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2003
Jun 2003

ENGINE COIL FAILED ON 2002 A4 1.8T AT 10,600 MILES. PER AUDI, REPLACEMENT PART IS ON NATIONAL BACKORDER FOR APPROXIMATELY 2 WEEKS. INDICATES THAT THIS IS A MORE WIDESPREAD PROBLEM THAN AUDI IS ADMITTING. WHEN COIL FAILS, CAR BECOMES UNSAFE AND UNDRIVABLE; ENGINE BARELY HAS ANY POWER. HUGE SAFETY ISSUE FOR DRIVER AND OTHER CARS ON THE ROAD SHOULD THE COIL FAIL WHILE CAR IS IN USE. AUDI IS NOT PROACTIVELY REPLACING ALL IGNITION COILS WHEN A VEHICLE PRESENTS WITH ONE FAILED COIL. AUDI WOULD NOT PROVIDE PRICE QUOTE TO ME FOR REPLACING REMAINING COILS IN THE VEHICLE AT MY EXPENSE (ALSO, THEY HAVE NO AVAILABLE PARTS TO DO THIS, ADVISING THAT THEY ONLY HAVE SUPPLY TO REPLACE FAILED COILS). I DO NOT BELIEVE THIS CAR IS SAFE TO DRIVE UNTIL ALL COILS ARE REPLACED. PLEASE DEMAND THAT AUDI RESEARCH THIS PROBLEM AND INITIATE A RECALL TO REPAIR ALL IMPACTED VEHICLES. DEALER ADVISES THAT THEY ARE SEEING INCREASE IN NUMBER OF VEHICLES PRESENTING WITH FAILED COILS.

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2002
Mar 2003

THE IGNITION COIL WENT BAD ON THE VEHICLE. *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2003
Mar 2003

THE IGNITION COIL FAILED ON THE VEHICLE. *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2003
Mar 2003

IGNITION COIL FAILURE ON MY 2002 AUDI A4 (21K MILES). PER MY DEALER SERVICE ADVISOR, CAR MUST BE TOWED TO A DEALER. LOST SEVERAL HOURS AT WORK AND WAS GIVEN SUBSTANDARD RENTAL CAR, REPAIR WAS NOT COMPLETED ON THE DAY ESTIMATED. PER AUDI OF AMERICA POLICY, ONLY ONE COIL IS REPLACED, WE WILL WAIT FOR ANOTHER COIL TO PROVE FAULTY (WHICH ALMOST EVERYONE ASSUMES WILL HAPPEN, EVEN DEALER), I WILL HAVE TO WAIT AT ROAD SIDE AGAIN, AT WHICH POINT AUDI WILL REPLACE ALL REMAINING COILS. (HOPEFULLY--AUDI'S WEB SITE ALREADY HAS SAID ALL WOULD BE REPLACED WHEN ONE FAILS, BEGINNING IN MARCH, BUT APPARENTLY THIS IS NOT THE POLICY AT MY DEALER.) THIS HAS BEEN HAPPENING TO THOUSANDS OF AUDI CUSTOMERS. *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2003
Mar 2003

HOMELINK SYSTEM STOPS WORKING. DEALER REPROGRAMS THE SYSTEM (WHICH I HAD ALREADY DONE 5X), AND IT STILL DOESN'T WORK. THE VISOR WITH CONTROL BUTTONS IS ORDERED & REPLACED. THE HOMELINK STARTS WORKING AGAIN. 7/2002--HOMELINK STARTS ACTING UP AGAIN--IT IS WORKING INTERMITTENTLY. 8/2002--HOMELINK TRANSCEIVER IS REPLACED AND IT STARTS WORKING AGAIN. LATER THAT MONTH, IT BEGINS WORKING INTERMITTENTLY AGAIN. 9/2002--DEALER FINALLY INVESTIGATES FURTHER, AND FINDS CORROSION IN THE WIRING HARNESS/CONNECTORS. THAT SOUNDS VERY STRANGE TO ME. WHAT WAS THE CAR EXPOSED TO DURING PRODUCTION TO CAUSE THAT? WHAT ELSE IS GOING TO FAIL/GIVE US PROBLEMS AS A RESULT? *NLM

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2002
Mar 2003

THE IGNITION COILS FAILED, WHICH CAUSED THE VEHICLE TO STALL.*JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2003
Mar 2003

IGNITION COIL FAILURE. RECEIVED LETTER FROM AUDI ON MARCH 3, 2003 REGARGING RECOGNIZED IGNITION COIL FAILURES. AUDI INDICATED SIGNIFICANT FAILURES WITH IGNITION COILS AND PROMISED THAT IN THE EVENT OF IGNITION COIL FAILURE ALL REPAIRS WOULD BE FREE. ON MARCH 11, 2002, I WENT TO DEALER FOR A REGULARLY SCHEDULED MAINTENANCE AT 11,000 MILES. I ASKED THE SERVICE REPRESENTATIVE TO REPLACE THE DEFECTIVE COILS EVEN THOUGH I HAD YET TO EXPERIENCE ANY TROUBLE. I WAS INFORMED THAT AUDI WOULD NOT REPLACE THE COILS UNTIL ACTUAL VEHICLE FAILURE. APPROXIMATELY TWO WEEKS LATER, THE COILS FAILED AND MY CAR DIED ON THE ROAD IN ZERO DEGREE WEATHER. AFTER A 90 MINUTE WAIT, AUDI ROADSIDE SERVICE ARRIVED AND TOOK MY CAR BY FLAT-BED TO DEALER. I HAVE BEEN INFORMED BY THE SERVICE REPRESENTATIVE THAT ONLY THE DEFECTIVE COILS WILL BE REPLACED. MY VEHICLE HAS SIX COILS. THE SERVICE REPRESENTATIVE INDICATED THAT ALL COILS WILL BE REPLACED ONLY WHEN THE CAR IS IN FOR A SECOND COIL FAILURE. THE SERVICE REPRESENTATIVE ACKNOWLEDGED THAT A SECOND COIL FAILURE IS GUARANTEED. THE OTHER COMPLAINTS ON THIS WEBSITE APPEAR TO BEAR THIS OUT. THE NHSTB SHOULD DEMAND AN IMMEDIATE RECALL OF THESE DEFECTIVE IGNITION COILS. AUDI HAS BEEN AWARE OF THIS VEHICLE SAFETY ISSUE FOR MONTHS AND APPEARS TO BE QUITE CONTENT TO LET ITS CUSTOMERS CONTINUE TO BEAR THE RISK OF A CATASTROPHIC ACCIDENT. I WOULD LIKE TO KNOW HOW MANY COMPLAINTS OF THIS NATURE MUST BE WRITTEN BEFORE THE NHTSA TAKES ACTION? *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2003
Mar 2003

THROUGH ARTICLES IN THE BOSTON (MA) GLOBE NEWSPAPER 1/26 AND 2/1 2003, I HAVE BECOME AWARE OF A POTENTIAL DANGEROUS SITUATION WITH MY 2002 AUDI A4 1.8T AUTOMOBILE. IT SEEMS THAT THE IGNITION COILS ARE DEFECTIVE AND AUDI HAS NOT ISSUED A RECALL TO REPLACE THEM.

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2003
Feb 2003

THE IGNITION COIL, WINDSHIELD WIPERS, RIGHT FRONT SPEAKER, RADIO, RIGHT FRONT DOOR CONTROL WINDOW AND LOCK FAILED.*AK *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Feb 2003

THE WINDSHIELD WIPERS, IGNITION COIL, RIGHT FRONT SPEAKER, RADIO, LOCK CONTROL AND KEYLESS ENTRY FAILED. *AK *JB

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Jan 2003

AUDI A4 (1.8T) WAS "MISSING" ON STARTUP, SHAKING, SEVERE LOSS OF POWER. I TRIED DRIVING TO THE DEALERSHIP BUT HAD TO TURN AROUND AND PARK IT AT HOME, FOR SAFETY. WAS TOWED TO THE DEALERSHIP, WHERE I LEARNED IT WAS A FAILED IGNITION COIL PACK, AND I SOON LEARNED I WAS IN GOOD COMPANY: TECHNICIAN THERE ESTIMATED THERE WERE AT LEAST 85 CARS -- ALL 1.8TS OF AUDI AND VW -- IN SEVERAL NEARBY LOTS WAITING FOR REPLACEMENT IGNITION COILS. GERMAN PRODUCTION WAS ON 3 SHIFTS TO CRANK THEM OUT, WORLDWIDE. I ENJOY THIS CAR BUT CAN NO LONGER RELY ON IT UNTIL ALL OF THE ORIGINAL IGNITION COILS -- ENDING WITH AN "-H" PART-NUMBER SUFFIX -- ARE REPLACED WITH THE CURRENT, UPDATED ONES ENDING WITH A "-J." I'M EXTREMELY DISAPPOINTED (AS ARE U.S. AUDI DEALERS, I'VE SINCE LEARNED) THAT VW WON'T RECALL ALL 1.8TS TO REPLACE THE BAD COILS, WHICH ARE DESTINED TO FAIL AT SOME POINT. UNLESS THERE'S A RECALL, I'LL NEVER BUY ANOTHER AUDI OR VW AND WARN AS MANY PEOPLE AS I CAN TO AVOID THEM. THIS IS SHODDY CUSTOMER CARE AT BEST, AND A DISREGARD FOR MY SAFETY AT WORST.

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2003
Jan 2003

FAILED COIL PACK ON AUDI A4. SAFETY ISSUE SINCE AUOT STALLS ON HIGHWAY. DEALER INDICATES AUDI WILL NOT REPLACE MORE THAN 1 COIL (4 IN THE CAR) AND I CAN EXPECT FURTEHR FAILURES. THIS IS MAJOR SYSTEM-WIDE FAILURE PROBLEM, THAT AUDI SIMPLY WILL NOT DEAL WITH. I URGE A MANDATORY RECALL IMMEDIATELY BEFORE ACCIDENTS ENSUE.

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2003
Jan 2003

TWO FAILED COILS IN LESS THAN 1 MONTH. MAY INVOKE MA LEMON LAW ON NEXT FAILURE IF AUDI REFUSES TO REPLACE REMAINING TWO DEFECTIVE COILS. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770864

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Jan 2003

1ST FAILED COIL PACK 12/24/02 2ND FAILED COIL PACK 01/17/02

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2000
Jan 2003

1ST COIL PACK FAILURE, 12/24/02; 2ND COIL PACK FAILURE, 01/17/03.

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2003
Jan 2003

WHILE DRIVING THE ENGINE MISFIRED AND DECELERATED. CONSUMER COULD NOT GET CAR TO TRAVEL OVER 40MPH. DEALER DIAGNOSED THAT THE IGNITION COIL FAILED. INFORMED CONSUMER THAT MANUFACTURER IS AWARE OF DEFECT BUT WILL NOT REPLACE COMPONENT UNTIL FAILS. PH *TS

Type: Vehicle, Vehicle: 2002 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2003

Trend Over Time

Complaints by year

Quick Summary

The 2002 Audi A4 has 65 Electrical System complaints on file. Review the timeline above for detailed owner experiences.