50 complaints reported

2009 Audi A4 Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
50
Crashes
3
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

May 2024 Crash Injury

The negligent driver yielded to the flow of traffic without stopping. When he collided with us, the airbags (exploded) deployed so strongly that they damaged the windshield and our bodies: face, neck, etc. Our beloved Audi A4 2009 was totaled and after that we had several operations: 2 eye operations (need 2 more), dental surgeries, 3 neck surgeries ... multiple unpaid medical expenses.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2019
Nov 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). IN ADDITION, THE FRONT PASSENGER SIDE AIR BAG RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS) TOOK AN EXTENDED PERIOD OF TIME. THE REPAIR WAS PERFORMED BY AUDI NASHVILLE (1576 MALLORY LN, BRENTWOOD, TN 37027, (866) 939-7610), BUT THE CONTACT WAS UNCERTAIN IF THE FRONT PASSENGER SIDE AIR BAG INFLATOR WAS REPLACED. THE CONTACT WAS WAITING TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE REMEDY AND PART FOR THE DRIVER'S SIDE AIR BAG. THE DEALER STATED THAT THEY DID NOT EXTEND THE COURTESY OF A WAITING LIST TO PROVIDE THE PART AND WAS UNCERTAIN WHEN AN APPOINTMENT WOULD BE SCHEDULED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Aug 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 18V427000 (AIR BAGS) AND 18V082000 (AIR BAGS) WERE RECEIVED IN 2018. AFTER CONTACTING THE DEALER (DCH MILLBURN, 2211 MILLBURN AVE, MAPLEWOOD, NJ) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Apr 2019

TAKATA INFLATOR: FOR AT LEAST 2 YEARS, IF NOT MORE, WE HAVE RECEIVED RECALL NOTICES FROM AUDI USA TO CALL OUR LOCAL SERVICE AGENT AND MAKE AN APPOINTMENT TO GO IN AND HAVE THE AIRBAGS CHANGED. WE HAVE CONTACTED THEM ASKING FOR AN APPOINTMENT TO HAVE THIS WORK DONE ON AN ALMOST MONTHLY BASIS AND THEY NEVER HAVE THE REPLACEMENT PART. THE A4 HAS BEEN LOCATED IN HUMID SOUTH FLORIDA FOR ALL IT'S LIFE AND IT IS NOW 10 YEARS OLD. MOST IMPORTANTLY, WE'D LIKE TO HAND IT DOWN TO OUR TEENAGE DAUGHTER, HOWEVER, WE ARE RELUCTANT UNTIL IT IS FIXED. THE COLLECTION, OUR LOCAL AUDI DEALERSHIP HAS NOT BEEN ABLE TO PROVIDE US WITH THE REPLACEMENT AIRBAGS.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2017
Mar 2019

SHARP METAL PIECES COULD EXPLODE FROM THE AIRBAG WE HAVE CALLED AUDI OF BRIDGEWATER - 908-800-9000

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Feb 2019

AUDI. CONSUMER WRITES IN REGARDS TO TAKATA SAFETY RECALL. *LD *TR

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2018
Jan 2019

TAKATA RECALL -- SINCE OCTOBER 2018, I HAVE BEEN RECEIVING MESSAGES FROM AUDI THAT THE REPAIR IS AVAILABLE AND THAT I SHOULD SCHEDULE AN APPOINTMENT IMMEDIATELY FOR MY SAFETY AND THE SAFETY OF MY FAMILY. SINCE THEN, I HAVE MADE SEVERAL APPOINTMENTS WITH MY LOCAL DEALER ONLY TO HAVE EACH OF THEM CANCELED DUE TO THE AIRBAG BEING ON BACKORDER OR OTHERWISE UNAVAILABLE. ON JANUARY 24, I CALLED BOTH MY LOCAL DEALER, AUDI EATONTOWN, AND AUDI CUSTOMER EXPERIENCE. THE FORMER TOLD ME THAT THERE ISN'T A SINGLE REPLACEMENT AIRBAG IN NJ WHILE THE LATTER THEN EXTENDED THE LACK OF AIRBAG REPLACEMENTS TO THE ENTIRE US.

Type: Vehicle, Vehicle: 2009 AUDI A4 CABRIOLET, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2019
Dec 2018

TAKATA RECALL. I HAVE CONTACTED CLASSIC AUDI DEALER IN EASTCHESTER, NY SEVERAL TIMES BY PHONE, EMAIL, AND CHAT. THEY HAVE BEEN UNRESPONSIVE. TO DATE I HAVE NOT BEEN OFFERED AN APPOINTMENT TO REPLACE BOTH AIRBAGS. I CALLED THE AUDI ADVOCATE IN MICHIGAN, AND SHE PROMISED TO HELP BY CONTACTING CLASSIC AUDI AND PROVIDE ME WITH INFORMATION ABOUT WHEN CLASSIC AUDI WILL SCHEDULE AN APPOINTMENT. THIS IS TAKING TOO LONG.

Type: Vehicle, Vehicle: 2009 AUDI A4 CABRIOLET, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Nov 2018

I HAVE BEEN RECEIVING NOTIFICATIONS FOR THE TAKATA PSDI-5 DRIVER FRONTAL AIRBAG INFLATOR SINCE APRIL 2017 OR EARLIER, AND THERE IS STILL NOT A REMEDY FOR THIS. I'M TOLD THE REPLACEMENT PARTS ARE STILL NOT AVAILABLE. THERE IS GRAVE DANGER WITH THE CURRENT AIRBAG SITUATION AND I DO NOT FEEL THEY ARE TAKING THE APPROPRIATE STEPS TO REPLACE THE PARTS TO ENSURE A SAFE VEHICLE. THIS NEEDS TO BE TAKEN CARE OF. PLEASE HELP PUSH THEM!

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2017
Nov 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V247000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI NORTH AUSTIN, 12971 POND SPRINGS RD, AUSTIN, TX 78729, (844) 473-2985) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2018
Oct 2018

TAKATA RECALL I HAVE BEEN INFORMED BY MAIL, FOR SEVERAL YEARS NOW, THAT THE AIRBAGS IN MY CAR NEEDS TO BE REPLACED DUE TO THE RECALL. THE PASSENGER SIDE HAS BEEN REPLACED, YET THE DRIVER SIDE AIRBAG HAS NOT. I AM CONSTANTLY AFTER MY DEALERSHIP TO INFORM ME AS TO THE TIME FRAME FOR REPLACEMENT, BUT THEY NEVER HAVE ANY INFORMATION. THIS HAS BEEN ONGOING NOW FOR SEVERAL YEARS. CAN ANYTHING BE DONE TO SPEED UP THE PROCESS.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2015
Aug 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 18V082000 (AIR BAGS) AND 18V427000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS SEVERAL MONTHS AGO. AN UNKNOWN LOCAL AUDI DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS).

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2017
Jul 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V427000 (AIR BAGS), 18V082000 (AIR BAGS), AND 16V079000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO AUDI DOWNTOWN LA (1900 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 536-4358) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS), VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS), AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS).

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2018
May 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V079000 (AIR BAGS) AND 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW COUNTRY AUDI GREENWICH (181 WEST PUTNAM AVENUE, GREENWICH, CT 06830, (203) 661-1800) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2017
Feb 2018

TAKATA RECALL - I HAVE BEEN NOTIFIED THEY NEED TO REPLACE MY 'PASSENGER SIDE' AIRBAG (DRIVER SIDE WAS REPLACED ALREADY), BUT THE PARTS HAVE NOT BEEN AVAILABLE FOR ABOUT 1 YEAR. I GET CARDS IN THE MAIL TELLING ME I NEED TO REPLACE IT, BUT THE DEALERS DO NOT HAVE THE PART. EVERYONE SAYS BECAUSE OF THE LOCATION, TEXAS, AND THE AGE OF THE CAR, 2009 MODEL, THIS CAR IS A 'PRIORITY', BUT I CANNOT GET THE PART TO HAVE IT REPLACED.

Type: Vehicle, Vehicle: 2009 AUDI A4 CABRIOLET, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2017
Jan 2018

I HAVE A 2009 AUDI A4 CABRIOLET. I RECEIVED NOTICE THAT THE AIRBAGS WERE PART OF THE TAKATA RECALL. I MADE AN APPOINTMENT AT MY NEAREST DEALER, AND THEY TOLD ME THAT AUDI WAS NOT FIXING THE REPAIR. THEY TOLD ME THAT AUDI WOULD GIVE ME A FEW THOUSAND TOWARD A NEW AUDI, BUT THAT WAS IT. I CALLED ANOTHER DEALERSHIP A SEVERAL MONTHS LATER AND WAS TOLD THAT AUDI IS STILL NOT PREPARED TO FIX THIS PROBLEM. IT'S DISGRACEFUL OF AUDI. I LOVE MY CAR AND WANT TO KEEP IT. THEY SHOULD BE FORCED TO FIX THIS PROBLEM IMMEDIATELY AND THEY SHOULD STAND BEHIND THEIR PRODUCTS. MY DAUGHTER'S HONDA WAS FIXED WITHIN A FEW MONTHS OF BEING NOTIFIED.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2017
Jan 2018

TL* THE CONTACT OWNS A 2009 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUDI NORTH SCOTTSDALE, 7150 EAST PRINCESS DRIVE, PHOENIX, AZ 85054) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 AUDI A4 CABRIOLET, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2017
Dec 2017

TAKATA RECALL I WAITED ONE YEAR FOR THE DRIVER'S SIDE PART TO COME IN. I LOST OUT ON DRIVING THIS VEHICLE FOR ENTIRELY ONE YEAR. NOW THERE IS A RECALL ON THE PASSENGER SIDE AND I CAN'T TAKE ANY PASSENGERS UNTIL IT IS FIXED. MOHEGAN LAKE AUDI TELLS ME THAT THE PART WONT BE AVAILABLE UNTIL SEPTEMBER AND BEING THAT THIS IS A CONVERTIBLE, THIS IS TOTALLY UNACCEPTABLE. I CAN'T TAKE MY 89 YEAR OLD MOTHER WHOM I AM CAREGIVER FOR ANYWHERE IN THIS CAR. PLEASE HELP ME GET THIS DONE SOONER. I WAS PATIENT WAITING AN ENTIRE YEAR FOR THE DRIVER'S SIDE AND LOST OUT ON DRIVING THE CAR FOR ONE YEAR, 2016. PLEASE HELP ME.

Type: Vehicle, Vehicle: 2009 AUDI A4 CABRIOLET, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2017
Nov 2017

TAKATA RECALL I RECEIVED A RECALL NOTICE REGARDING THE DRIVER SIDE AIR BAG IN APRIL 2016, ALMOST A YEAR AGO NOW. CALLED THE DEALER - WHO SAID HE HAD NO PARTS FOR THE REPAIR, AND WAS NOT AUTHORIZED TO PROVIDE A LOANER CAR. I CALLED AUDI CORPORATE, AND WAS TOLD THERE WAS NOTHING THEY CAN DO. THIS WEEK, A SECOND RECALL NOTICE CAME, THIS TIME FOR THE PASSENGER AIR BAG. I RARELY DRIVE THE CAR BECAUSE OF THIS. WHAT CAN I DO TO GET THIS TAKEN CARE OF?

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2016
Oct 2017

TAKATA RECALL - I BOUGHT MY CAR IN FEBRUARY 2016, AND I STILL HAVE NOT BEEN ABLE TO GET MY DEADLY AIRBAG REPLACED. EACH TIME I CHECK ON THE RECALL, I GET THE FOLLOWING DISAPPOINTING MESSAGE: "DRIVER FRONTAL AIRBAG TAKATA PSDI-5 INFLATORS REPAIR NOT YET AVAILABLE" AFTER A 20 MONTH WAIT, A REPAIR SHOULD BE READY BY NOW.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2016
Sep 2017

TAKATA RECALL THE MANUFACTURER CONTACTED ME BUT NONE OF THE DEALERS IN THE AREA IS REPAIRING THE CAR. THE RECALL WAS ISSUED IN THE SUMMER

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2017
Jul 2017

TAKATA RECALL

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2016
Jul 2017

TAKATA RECALL--NO REMEDY AVAILABLE YET TO REPLACE INFLATOR.

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2017
Jun 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V032000 AND 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 AUDI A4 CABRIOLET, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2016
Jun 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/05/17 *BF *CN

Type: Vehicle, Vehicle: 2009 AUDI A4, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2016

Trend Over Time

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Quick Summary

The 2009 Audi A4 has 50 Air Bags complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.