2017 Audi A4 AIR BAGS,SEATS

The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.

The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The passenger side air bag warning light and/or passenger seat sensor mat has failed 3 times (twice since we've owned the car and once before). We purchased a used 2017 A4 Audi Sedan in October 2019. In early November 2020 the passenger side airbag warning light came on. After adjusting the front passenger seat, the light went off. Thereafter, the light would intermittently go on and off. We took the car to the dealer from whom we bought it - Royal Automotive Group in San Francisco. Their technician tested the car and confirmed a fault code #DTC B1225F1. They found "tsb #2051242/5 for issue and fault" and installed "cable tie per tsb." We continued to drive the car without incident until September 2021when the problem happened again. The passenger side airbag warning light began going on and off intermittently both when the front passenger seat was occupied and when it was not. Since we had moved from San Francisco to Novato, we took the car to Audi Marin. They verified the concern and found fault code P122F51. They confirmed the tsb recommended repair had already been done and told us it was first repaired on August 2, 2019 (before we bought the car) and again in November 2020 when we reported the problem to Royal Automotive Group in San Francisco. Audi Marin's recommended repair is to replace the passenger side seat POD which would cost approximately $2,000. We have been advised that the defective passenger side air bag and/or seat sensor pad constitutes a safety hazard because the airbag system may not work. We have since learned that several Audi models have been recalled for defects in the passenger occupant detection system (PODS). In March of 2021, it was announced Audi is recalling virtually all A3, RS3 and S3 cars built from 2015 to 2020 to address the risk that the PODS may malfunction and turn off the airbag when someone is in the front passenger seat.

NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.