11 complaints reported

2013 Audi A5 Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
11
Crashes
0
Fires
2
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2019

THERE IS AN INTERMITTANT FAULT WITH THE INTAKE MANIFOLD CHANGE OVER FLAP, IT'S STICKING. REPLACEMENT WOULD BE $1311.56 BEFORE TAX. IT APPEARS TO BE WORKING OK NOW, BUT IT COULD FAIL IN THE NEAR FUTURE.

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2019
May 2019

THE VEHICLE SUFFERED COMPLETE ENGINE FAILURE AT 52,000 MILES. ON MAY 05'19 THE CAR WAS RUNNING SMOOTHLY AT PREVAILING HIGHWAY SPEED WHEN I STARTED TO HEAR THE SOUND OF MARBLES RATTLING AROUND IN THE ENGINE COMPARTMENT. PULLED OVER, AND THEN THE CHECK ENGINE LIGHT CAME ON. TOWED TO AUDI BURLINGTON, AND THE $159 DIAGNOSTIC THE FOLLOWING MORNING MAY 06'19 RESULTED IN A VOICE MAIL THAT SAID IN PART "CAR ENGINE IS BLOWN, THE COST WILL BE $11,000, PLEASE LET US KNOW WHAT YOU'D LIKE TO DO". THEY ALSO SUGGESTED I COULD TRY TO GET AUDI OF AMERICA TO ASSIST SO I OPENED A TICKET WITH THEM ON MAY 07'19 (REFERENCE NUMBER IS 190452228). THE SERVICE HISTORY IS INTACT BUT NEITHER AUDI OF AMERICA NOR AUDI BURLINGTON (MA) DEALERSHIP WILL ASSIST WITH THE REPAIR. INSTEAD, BOTH AOA AND THE DEALER HAVE CHOSEN TO DEMONIZE THE SERVICE HISTORY BECAUSE THE PRIOR OWNER MAY HAVE MISSED A REQUIRED ANNUAL VISIT AND BECAUSE THE 35K SERVICE WAS NOT DONE AT THEIR DEALERSHIP. WHEN I ASK WHAT SERVICE ELEMENT WOULD HAVE IDENTIFIED AND PREVENTED A BLOWN ENGINE AT 52,000 MILES, THE SERVICE MANAGER AT AUDI BURLINGTON RESPONDED WITH "A MILLION THINGS COULD GO WRONG IF YOU DON'T HAVE THE RECOMMENDED SERVICE". BY THE WAY, A PERFECT SERVICE HISTORY WOULD BE NO GUARANTEE OF ASSISTANCE AS I LEARNED TEN YEARS AGO WHEN MY AUDI TT BLEW UP - I HAD TO WAIT 5 YEARS FOR THE CLASS ACTION SETTLEMENT TO PAY FOR THAT REPAIR. IT'S BEEN THREE WEEKS AND I HAVE YET TO RECEIVE A CALLBACK FROM AUDI ON THE CASE I OPENED WITH THEM BACK ON MAY 05'19. THE DEALER IS HOUNDING ME TO DECIDE WHAT TO DO BECAUSE MY CAR IS TAKING UP PRECIOUS SPACE ON HIS PROPERTY.

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2019
Jan 2019

19N4 RECALL FOR ELECTRIC AFTER RUN COOLANT PUMP. AUDI HAS FAILED TO COMPLETE THE REPAIRS.

Type: Vehicle, Vehicle: 2013 AUDI A5 CABRIOLET, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2018
Nov 2018

TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE) WAS RECEIVED IN JUNE OF 2018. AFTER CONTACTING THE LOCAL DEALER (AUDI WEST HOUSTON, 15865 KATY FREEWAY, HOUSTON, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Aug 2018

TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT A SECOND NOTICE WOULD BE SENT WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2018
Jul 2018

TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI SUGAR LAND, 10330 US-90 ALT, SUGAR LAND, TX 77478) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BE AVAILABLE IN JANUARY OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Jul 2018

TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI TUSLA (4208 S MEMORIAL DR, TUSLA, OK) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2018
Apr 2018

AUDI SAFETY RECALL 19N4 CONTINUES TO NOT BE AVAILABLE. RECEIVED FIRST NOTICE FOR RECALL IN JUNE 2018. STATES THERE IS A SAFETY ISSUE WITH AFTER RUN COOLANT PUMP. STATES THAT THIS DEFECT MAY CAUSE A FIRE EVEN IF CAR IS NOT TURNED ON AND RECOMMENDS TO PARK THE VEHICLE OUTSIDE AS A PRECAUTION. THIS SOUNDS VERY DANGEROUS. TODAY, SEPTEMBER 4, 2018, THE DEALER INFORMED ME THAT THE FIX FOR THE DEFECT IS STILL NOT AVAILABLE AND THERE IS NO DATE. I AM CONCERNED ABOUT DRIVING THIS CAR AND PARKING IT IN OR NEAR THE HOUSE.

Type: Vehicle, Vehicle: 2013 AUDI A5 CABRIOLET, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2018
Mar 2018

IN SEP 2016 MY 2013 AUDI A5 STARTED SMOKING AND OVERHEATING WHILE DRIVING ON THE FREEWAY. I DROVE MY CAR HOME AND SEARCHED FOR A REPUTABLE AUTO SHOP IN MY CITY THAT I DROVE MY CAR TO. MY VEHICLE WAS ANALYZED AND INSPECTED TO FIND OUT THAT THE COOLANT/WATERPUMP NEEDED TO BE REPLACED, WHICH MY CAR WAS NO LONGER UNDER WARRANTY. AT THIS MOMENT I JUST LEFT MY CAR AT THIS AUTO REPAIR SHOP AS IT WAS MY ONLY VEHICLE AND NEEDED REPAIRED ASAP. WITHIN THE LAST YEAR AND VERY RECENTLY THEIR HAVE BEEN MANY RECALLS RELATIVE TO OVERHEATING COOLANT/WATER PUMP ISSUES CAUSING OVERHEATING AND POSSIBLY SET ON FIRE. I HAD IT REPAIRED AT THE AUTO SHOP, WHICH COSTED ME NEARLY $1200! I FOUND THIS ABSURD AS MY VEHICLE WAS ONLY 3.5 YEARS OLD WITH AN OVERHEATING PROBLEM. IS THERE ANY WAY I CAN GET THIS RESEARCHED AND REIMBURSED BY THE MANUFACTURE AS MY ISSUE HAPPENED PRIOR TO RECALLS WERE PUBLISHED? I HAVE ATTACHED A REPAIR INVOICE FOR YOUR REVIEW. THANK YOU.

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2016
May 2017 Fire

NHTSA RECALL 17V-002 COOLING PUMP OVERHEATING. ON FRIDAY MAY 26, 2017 ON ARE ABOUT 0645 I RECEIVED A CALL FROM THE BASE POLICE STATING THAT MY CAR WAS ON FIRE IN THE PARKING LOT. I HAD BEEN AT WORK SINCE 0600 THERE WERE NO INDICATIONS OF ANY PROBLEMS WHILE DRIVING TO WORK NO DASHBOARD LIGHTS WERE ON MY CAR WAS DUE FOR OIL CHANGE 71222.

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2017
Apr 2017 Fire

TL* THE CONTACT OWNED A 2013 AUDI A5. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. A YEAR LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE THAT, DUE TO THEM BEING REIMBURSED BY THE INSURANCE COMPANY, AUDI ABSOLVED THEMSELVES OF ALL RESPONSIBILITY. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 06/22/17*LJ

Type: Vehicle, Vehicle: 2013 AUDI A5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2016

Trend Over Time

Complaints by year

Quick Summary

The 2013 Audi A5 has 11 Engine complaints on file. Review the timeline above for detailed owner experiences.