2021 Audi A5 Electrical System

The contact owns a 2021 Audi A5. The contact stated while the driving 35 MPH, the instrument panel was blinking on and off several times and then went dark. A local dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired; however, the dealer was waiting for the parts to repair the vehicle. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 56,795.

The contact owns a 2021 Audi Q5. The contact stated that while driving at 5 MPH, after shifting from reverse to drive the vehicle lost all power. The contact stated that various warning lights were illuminated during the failure. The vehicle was unable to restart. The vehicle was towed to the dealer where the failure was diagnosed as the gateway under the rear seat was wet. The gateway and battery needed replacement. The vehicle was repaired. The manufacturer was notified of the failure by the dealer. The contact stated that the water damage was caused by the vehicle however, the contact stated that she did not cause the failure. The approximate failure mileage was 3,500.