2002 Audi A6 Engine

TL* THE CONTACT OWNS A 2002 AUDI A6 QUATTRO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS TO THE IGNITION COIL UNDER AN UNKNOWN RECALL. THE DEALER PERFORMED A DIAGNOSTIC AND ADVISED THAT THE CATALYTIC CONVERTER WAS FAILING. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT BECAUSE OF THE MILEAGE AND AGE OF THE VEHICLE, THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.

TL*THE CONTACT OWNS A 2002 AUDI A6. WHILE THE VEHICLE WAS BEING INSPECTED FOR EMISSIONS 01/10/2011, THE CONTACT WAS INFORMED THAT THE ENGINE WAS MISFIRING DUE TO A DEFECTIVE COIL. THE FAILURE LED TO DAMAGE TO THE CATALYTIC CONVERTER WHICH NEEDED TO BE REPLACED ALONG WITH THE COIL. THE LOCAL AUTHORIZED DEALER REPLACED THE COIL. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CONVERTER WAS NOT REPLACED. THE FAILURE MILEAGE WAS 99,370 AND THE CURRENT MILEAGE WAS 99,410.

DRIVING ON HIGHWAY WHEN ENGINE STARTED RUNNING VERY ROUGH, ENGINE LIGHT CAME ON. STOPPED AND CONSULTED MANUAL REGARDING ENGINE LIGHT, SAID TO DRIVE AT REDUCED SPEED TO AUDI DEALER. ENGINE RAN ROUGH, FLOOR OF CAR HEATED UP, SMOKE AND ODOR STARTED COMING FROM EXHAUST. DEALER HAD TO REPLACE IGNITION COILS, CATALYTIC CONVERTER AND O2 SENSOR. CONSEQUENCES: CAR BECAME INTEROPERABLE AND EXTREME TOXIC AIR POLLUTION. *TR

TL*THE CONTACT OWNS A 2002 AUDI A6. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON JUNE 4, 2010 FOR THE MANUFACTURERS VOLUNTARY COIL SPRING RECALL; HOWEVER, THE DEFECTED COIL SPRINGS CAUSED THE CATALYTIC CONVERTER TO FAIL. THE CATALYTIC CONVERTER WAS REPLACED; AND THE COIL SPRING REPAIR DIDN'T CORRECT THE FAILURE. THE VEHICLE LOST POWER WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO LOCATED THE FAILURE AS THE VEHICLES SIX ENGINE CYLINDER. THE MANUFACTURER WAS CONTACTED ADVISED THE CONTACT THAT THEY WOULD NOT REIMBURSE HIM FOR THE CATALYTIC CONVERTER. THE VEHICLE WASN'T REPAIRED. THE FAILURE MILEAGE WAS 90,476 AND THE CURRENT MILEAGE WAS 93,400.

ON 02/21/09 I PURCHASE A 2002 AUDI A6 3.0 IN FREDERICK, MARYLAND FOR THE AMOUNT OF 5,808.00. I DROVE BACK THE VEHICLE TO SELINSGROVE, PA I ALMOST DID NOT MAKE IT. I NOTICED A LOTS OF WHITE SMOKE COMING FROM THE EXHAUST SYSTEM AND THE CAR WAS SHAKEN REALLY HARD. I PULLED OVER CAUSE THE CHECK ENGINE LIGHT CAME ON. THEN I HAS TO GET OUT OF THE ROAD 11/15 AS SOON AS POSSIBLE SO I ONLY COULD DRIVE 40 MILES PER HOUR OR THE CAR WILL SHAKE MORE. I PURCHASED THE VEHICLE WITH A PERSONAL CHECK. I WANT THIS VEHICLE BACK TO THE DEALER AS SOON AS POSSIBLE. I DO NOT WANT IT . CAN I CANCEL THE CHECK? I HAVE A SENIOR BANK ACCOUNT AND I WROTE THE CHECK FOR $5,808.00 TO SOUTH STREET AUTO SALES IN FREDERICK, MARYLAND. I WILL WRITE A REVIEW ONLINE TO CONSUMERS ABOUT THE BAD BUSINESS OF THIS DEALERSHIP. *TR

TL*THE CONTACT OWNS A 2002 AUDI A6. WHILE DRIVING 25 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER FOUR ATTEMPTS. THERE WERE NO WARNING INDICATOR LIGHTS UNTIL AFTER THE VEHICLE RESTARTED. THE ESP WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

I AM CONCERNED WITH THE SAFETY INVOLVED WITH THE CATALYTIC CONVERTER ON MY AUDI A6. MY CHECK ENGINE LIGHT APPEARED AND I TOOK IT INTO MY LOCAL MECHANIC WHO SHOWED THE FAULT AS THE CATALYTIC CONVERTER. I THEN TOOK MY VEHICLE TO THE LOCAL AUDI DEALER WHERE THEY INSISTED IT WAS THE OXYGEN SENSOR. I THEN HAD THIS REPLACED AND AUDI VERIFIED THAT EVERYTHING WAS CORRECT. ONCE AGAIN MY CHECK ENGINE LIGHT APPEARED 200 MILES LATER AND I TOOK THE VEHICLE BACK TO THE AUDI DEALER. I REQUESTED THAT THEY CHECK THE CATALYTIC CONVERTER AGAIN AND THEY INSISTED THAT IT WAS ONCE AGAIN THE OXYGEN SENSOR. THE WARRANTY ON THIS PART IS APPROACHING THE END. I ASKED, "IF THIS IS ONCE AGAIN REPLACED AND THE LIGHT COMES ON AGAIN IN A COUPLE HUNDRED MILES, MY WARRANTY WILL BE UP, WILL YOU COVER IT? THEIR RESPONSE WAS, "IF IT IS ONE MILE PAST THE WARRANTY, WE DON'T HAVE TO COVER IT." FROM THIS COMMENT ONE WOULD CONCLUDE THEY ARE GIVING ME THE RUN AROUND UNTIL MY WARRANTY IS UP SO THEY WILL NOT BE HELD RESPONSIBLE. MY CONCERN IS THAT AUDI IS FAILING TO COMPLY WITH A FEDERALLY MANDATED WARRANTY. THEY SIMPLY DO NOT WANT TO REPLACE THE CONVERTER WHICH IS PLACING MY LIFE IN DANGER CONSIDERING A CAR CAN CATCH ON FIRE IF THE CATALYTIC CONVERTER IS NOT WORKING PROPERLY. *JB

MY ENGINE FAILED WHILE DRIVING AT 35 MPH ON ROUTE 375 IN WOODSTOCK, NY. THE FAILURE WAS A RESULT OF ASSEMBLY BOLTS ON THE REVERSE SIDE OF THE EXHAUST CAM SHAFT VARIABLE VALVE TIMING SPROCKET LOOSENING AND FALLING OUT AGAINST THE CYLINDER HEAD, STALLING THE THE CAMSHAFT AND BREAKING THE TIMING BELT. INSPECTION OF BOLTS SHOW NEITHER A LOCK WASHER OR THREAD LOCK ADHESIVE WERE PRESENT TO PREVENT THE LOOSENING DUE TO HEATING AND COOLING OR VIBRATION. FURTHER SERVICE OF BOLTS CANNOT BE PERFORMED AS THERE ARE NO TIGHTENING SPECIFICATION FOR THESE BOLTS. AN EASY FIX FOR THIS MECHANICAL FAILURE WOULD BE TO REMOVE BOTH VALVE COVERS AND REPLACE THE BOLTS ON THE TIMING GEAR SPROCKETS WITH NEW BOLTS WITH ADHESIVE ON THE THREADS. THIS IS AN INTERFERENCE ENGINE, WHICH RESULTS IN A CATASTROPHIC FAILURE IN THE BENDING OF VALVES AND TOTAL ENGINE DESTRUCTION. *TR

AFTER A SHORT DRIVE (ABOUT 3 MILES IN TOWN), THE CAR WAS PULLED INTO MY GARAGE A FEW MINUTES LATER MY WIFE NOTICED SMOKE COMING FROM UNDER THE HOOD. I BACKED THE CAR INTO THE DRIVEWAY, OPENED THE HOOD AND SIGNIFICANT WHITE SMOKE WITH THE SMELL OF BURNING PLASTIC CAME FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT, BELOW THE ENGINE, NEAR THE FIREWALL. I USED A GARDEN HOSE TO EXTINGUISH THE FIRE. I COULD NOT DETERMINE THE EXACT ORIGIN OF THE FIRE. ON MONDAY, JUNE 27TH I REPORTED THE INCIDENT TO AUDI OF AMERICA. A REFERENCE NUMBER OF 50231796 WAS ASSIGNED BY AUDI TO THE INCIDENT. ON JUNE 29TH I WAS CONTACTED BY JAMES CRUZ AT AUDI WHO TOLD BE THAT HE WOULD BE TURNING THE INCIDENT OVER TO ENGINEERS WHO WOULD DECIDE WHAT THEY WANTED TO DO NEXT. ON JULY 5TH JAMES CRUZ CALLED ME BACK AND SAID AUDI WAS NOT INTERESTED IN DOING ANY OTHER FOLLOW UP AND THAT I SHOULD JUST FILE A CLAIM WITH MY INSURANCE COMPANY.

AUDI A6 3.0 2005 68,000 MI. PREMATURE WATER PUMP FAILURE PREMATURE TIMING BELT FAILURE AS I WAS PULLING INTO A SHOPPING CENTER PARKING SPOT ON 4/25/05, THE CAR BEGAN TO FEEL DIFFERENT AND THE POWER STEERING WAS NOT WORKING. I SHUT CAR OFF IMMEDIATELY AND IT WAS STEAMING. I TURNED KEY ON AGAIN WITHOUT STARTING ENGINE IN ORDER TO CHECK GUAGES. THERE WAS NO INDICATION OF OVERHEATING. OUTSIDE THE CAR THE COOLANT HAD LEAKED ONTO THE GROUND. I HAD IT TOWED BY FLATBED TO WINNER AUDI IN WILMINGTON, DE. THEY DIAGNOSED THAT WATER PUMP FAILED AND RESULTED IN TIMING BELT FAILURE, ALSO. QUOTED $2380.00 TO REPAIR THE TIMING BELT AND WATER PUMP. ONCE THIS IS COMPLETED, FURTHER DIAGNOSTICS ARE REQUIRED TO DETERMINE IF MORE DAMAGE EXISTS. SERVICE ADVISOR, MICHELLE SUGGESTED I CALL AUDI FOR ASSISTANCE. SHE SAID THAT SOMETIMES THEY WILL AGREE TO HAVE THE REPAIR DONE FOR THE CUSTOMER AT THE WARRANTY RATE, WHICH IS HALF THE REGULAR RATE. I CONTACTED AUDI AMERICA CUSTOMER RELATIONS @ 800-822-2834 FOR ASSISTANCE. WILLIE MOORE TOOK MY INFORMATION AND INDICATED THAT EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY, HE WOULD REVIEW THE PROBLEM WITH THE DEALER FOR POSSIBLE ASSISTANCE WITH MY REPAIR. AFTER PUTTING ME OFF TWICE, SAYING THAT "THE DEPARTMENT WAS CLOSED FOR A FEW DAYS" EACH TIME, HE FINALLY CALLED ME WITH AN ANSWER AFTER 8 DAYS. THE ANSWER WAS THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, AUDI WOULD NOT ASSIST ME IN ANY WAY. I COULD NOT HELP BUT WONDER, WHY PUT ME THROUGH 8 DAYS OF WAITING AND FALSE HOPE IF THE ANSWER WAS AS SIMPLE AS THAT! ALL OF US KNEW FROM THE START THAT THE CAR WAS OUT OF WARRANTY!

VEHICLE WILL SLOW DOWN WITHOUT AND SHUT DOWN WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK

WHEN MAKING RIGHT OR LEFT TURNS VEHICLE WILL SHUTOFF OR WILL START TO LOOSE POWER. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK