2019 Audi A6 ELECTRICAL SYSTEM,ENGINE

My 2019 Audi A6 sedan displays warnings for the Start/Stop system malfunction indicated in Audi's document: "Emissions Service Action Code: 27BQ" [XXX] I'm still waiting to hear if this has been elevated to Recall status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical fault dash warnings (steering, transmission, braking and many other things too numerous to mention came on while driving the car and it went into limp mode and forced the car to stop and would not restart. The car had to be towed to the dealership where they diagnosed the problem to be the "alternator" which is more accurately what is known as the "belt starter generator" BSG. The BSG runs the start stop feature of the car and charges the mild hybrid 48v battery system that runs many of the critical features of the vehicle. They do not have the part in stock and do not know how long it will take to get in. I understand that there is NOT an upgraded part available that will fix this issue, only the same part that they are continuing to put on all of the V6 engine models since 2019 to today. The A6,7 and A8 and Q5,7 and Q8 models in particular are being affected. This is an extremely dangerous problem that has not been remedied by Audi/VW to this point and the NHTSA should issue a recall.

1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.

While driving the vehicle states that there was an electrical fault and to contact a service center. This was associated with a loss of drive power that made handling more difficult. A dealer advised me this morning that this is a common issue.

A warning message appeared that there is an electrical system problem. I arranged to bring to dealer for service the next day. While driving to dealer, multiple malfunction messages appeared on dashboard. Eventually all displays went black and shortly thereafter the engine stopped. I rolled to a stop. Car was dead. Audi stated it needs a replacement starter/generator. Very dangerous as it happened to me on an interstate. My research shows that this is a not uncommon problem.

While driving on an interstate highway, an electrical fault warning appeared. 5 minutes later, a series of warnings appeared pertaining to a whole host of Audi systems, and I suddenly lost power to the car. I coasted off the highway to the shoulder, where the car died. I was told by the dealership that the issue is a generator, and that it's a common issue affecting A6s. It was truly disconcerting to lose power, without much warning, when driving.

STOP ENGINE OIL PRESSURE TOO HIGH LIGHT COMES ON DEALER DOES NOT HAVE SOLUTION. ENGINE COULD BLOW DURING OPERATION AND CAUSE ACCIDENT. VEHICLE RECALL NEEDED