2017 Audi Q3 Air Bags

The contact owns a 2017 Audi Q3. The contact stated that while her daughter was reversing at an undisclosed speed, the horn inadvertently activated and the contact had to disconnect the clock spring fuse to deactivate the horn. Additionally, the steering wheel made clicking noises while turning. The vehicle was taken to an independent mechanic who diagnosed that the clockspring needed to be replaced. The dealer was made aware of the failure but informed the contact that the clockspring part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.

I lost control over all the functions on my steering wheel, including the horn and the drivers air bag. My mechanic told me, that I needed a new "Clockspring". He called Audi to order the part but Audi confirmed that the part is on back order since last May and that they have no idea when it will be available. Over 4000 people are on the waiting list for that part. I contacted Audi several times, asking if I was expected to drive around without a horn and airbag. I was told not to drive the car if it's not save. Ive been driving around for a few month now without a horn and airbag but I do not feel save.