10 complaints reported

2020 Audi Q3 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
10
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2025

Water/rain leaking through sunroof/light electrical panel replaced by Audi dealer once before, now it is leaking once again. Bringing it back to Audi to see why this keeps happening after I was told it would not happen after it was replaced.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2025
Oct 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? Design and/or manufacturing flaw in Audi m/n 8R0071128C Fork Mount Bike Rack presents a risk of bicycle becoming detached from the rack/vehicle at highway speeds. I have retained all parts and they could be made available for inspection. How was your safety or the safety of others put at risk? Risk is bicycle flying off the roof of a car at highway speeds causing significant damage to the carrying vehicle and/or triggering a serious accident involving nearby vehicles. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, but I have been engaged in a very slow moving dialog with a number of Audi representatives, most recently with Lori W, Region Case Manager, Audi CXC (Audi of America Customer Experience Center). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Not Applicable Travelling at highway speed was a bang on car roof. Pulled over and found that the bicycle mounted on the Audi m/n 8R0071128C Fork Mount Bike Rack was no longer secured. After removing the bicycle, I saw that 1of2 threaded parts that clamp the bicycle fork to the rack was gone, bang heard likely was that part hitting roof. Remaining 2of2 threaded part was loose, could be turned by hand and was in danger of also falling off. It appears that the design of Audi m/n 8R0071128C enables these critical parts to unthread and detach during use. Possible fixes may be as simple as use of a permanent type thread locking compound during manufacturing or as complex as a redesign which does not present the possibility of failing in such an unsafe manner. See photos.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc. Type: Equipment, Vehicle: 9999 UNKNOWN UNKNOWN, Manufacturer: UNKNOWN MANUFACTURER
Incident: Jul 2024
Sep 2024

The moonroof leaks during rain or car wash, flooding interior and control panel and interior lights.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2024
Apr 2024

Child safety locks turn on and after a point it shut off.I turn in the problem to the dealer but the problem didn’t get fix.what I understand Audi is the deal take my vehicle and have it sitting in there lot and don’t fix my problem and I would have to take the vehicle 2 to 3 more times with the same problem not getting problems resolved then when I get upset and I complain then I get videos that they are working on my vehicle.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2023
Apr 2023

I have experienced twice now that water leaks from the overhead panel and flickering of the overhead lights from the water interfering with the electrical components. It begins to leak from overhead when the car is running and after it has rained. I have read reviews online that this has happened in the Audi Q3 models.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2022
Sep 2022

Every time it rain water comes into the vehicle.So it happen from the overhead panel and it mess with the light and it stay on .So where the lights are the water comes out and falls on the phone charger, usb outlet and the gears parking, drive etc.I took the vehicle to the dealer and the results stated check and clear drains search for TSB found 2056944/8 check seal and sunroof glass and readjust.This is the second time this is happening and every time I open the sun roof it’s moisture there.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2021
Sep 2021

TRUCK READS FAINT OR OLD LANES ON THE ROAD & WILL OFTEN JERK THE TRUCK OVER TO THE OLD LANE VS THE ACTUAL LANE THAT IS BEING DRIVEN. WHEN YOU TRY TO TAKE CONTROL ITS REALLY HARD AS IF THE STEERING WHEEL LOCKS. RECENTLY THE SENSORS FOR FORWARD COLLISION CAN SENSE PEDESTRIANS WALKING AHEAD OF THE TRUCK A FEW FEET AWAY & WILL ENGAGE THE EMERGENCY BREAKS AS IF WERE GOING TO HIT THE PEDESTRIANS WHO AREN'T EVEN CLOSE TO US. THE BREAKS UPON RELEASE FROM A LIGHT OR BACKING OUT OF THE DRIVE WAY MAKES A HORRIBLE GRINDING NOISE. AUDI SAID ITS A CHARACTERISTIC OF THE TRUCK! TODAY WHILE DRIVING THE TRUCK SEEMED TO BE SHAKING A LITTLE & REDUCING SPEED. WHEN I PULLED INTO THE PARKING SPACE THE TRUCK WAS STILL SHAKING. AN ALERT LIT UP THE DASH BOARD "DRIVE SYSTEM: MALFUNCTION! PLEASE CONTACT SERVICE. THE TACHOMETER WAS FULLY RED 1-8 VS 7-8. I TRIED TO GIVE THE TRUCK A LITTLE GAS TO STOP THE SHAKING, BUT THAT DID WORK. I SHUT THE TRUCK OFF WAITED & TURN IT BACK ON THE MESSAGE WAS CLEARED. I WAS SCARED TO DRIVE IT, BUT TOOK THE TRUCK TO AUDI WHERE IT IS BEING LOOKED AT. AUTO START/ STOP LOCKS THE STEERING WHEEL UPON RESTARTING & HAS TAKEN OFF EXTREMELY FAST IN A JERKING MOTION WHICH COULD CAUSE AN ACCIDENT. THIS WAS SAID TO BE ANOTHER CHARACTERISTIC OF THE TRUCK. IT SEEMS TO BE A LOT OF DANGEROUS CHARACTERISTICS WITH THIS TRUCK THAT ARE NOT MENTION BEFORE LEASING. MY PREVIOUS A4 HAD SIMILAR FEATURES & THESE ISSUES NEVER OCCURRED. I DON'T FEEL SAFE IN THIS TRUCK ITS BRAND NEW 2020 WITH 5K MILES & IT SEEMS TO BE ISSUE AFTER ISSUE.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2021
Jun 2021

THE CLOCK TIME AND DATE KEEP RESETTING

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2020
Aug 2020

I NOW HAVE A BRAND NEW CAR FOR 4 WEEKS..ON 5 SEPARATE OCCASIONS, THE START/STOP FEATURE ON THE VEHICLE HAS PRESENTED A MAJOR PROBLEM...IT STALLS EPISODICALLY WHEN THE BRAKES ARE APPLIED...IT STOPS BUT THEN DOES NOT START. THE WORST WAS PULLING INTO AN INTERSECTION, STOPPED TO LOOK FOR ONCOMING TRAFFIC...BEFORE I SAW A CAR WAS HEADING DOWN THE HILL, I TRIED TO PULL OUT BUT THE CAR STALLED AND NOW ONCOMING TRAFFIC WAS BEARING DOWN ON ME.. I BROUGHT THE CAR TO AUDI SERVICE, THEY TOLD ME AUDI KNOWS ABOUT THE PROBLEM BUT HAS NO FIX!!! INCREDIBLE! THIS IS A MAJOR SAFETY ISSUE THAT IS NOT BEING ADDRESSED. I WAS TOLD BY THE SERVICE MANAGER TO OVERRIDE THE START/STOP FEATURE TO DEACTIVATE...IT IS NOW INCUMBENT UPON ME TO REMEMBER TO DO THIS EVERY TIME I START THE VEHICLE. AUDI HAS A PROBLEM WITH THIS VEHICLE WHICH HAS NOW BECOME MY PROBLEM. I AM TOLD THAT THEY HAVE "NO IDEA" WHEN THIS WILL BE FIXED...ARE THEY KIDDING ME...THIS PROBLEM HAS THE POTENTIAL OF CAUSING A MAJOR VEHICLE CRASH. THIS MUST BE ADDRESSED AND RECTIFIED. PLEASE ADVISE.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2020
Mar 2020

THE PRESENSE FRONT IS DOES NOT WORK AS DESIGNED. I HAVE PROVIDED AUDI WITH VIDEOS SHOWING THE PRESENSE NOT WORKING AT ALL UNDER CONDITIONS THEY STATE IT SHOULD AND ALSO DID A TEST DRIVE WITH THE DEALER WHO STATED IT WAS NOT WORKING AS DESIGNED BUT COULD NOT DO ANYTHING SINCE THERE ARE NO CODES. THE VIDEOS SHOW THAT I CAN RAPIDLY APPROACH A VEHICLE AND THE SYSTEM DOES NOT ENGAGE. NO WARNING OR ACTION, WHEN I AM WITH IN A 1/2 CAR LENGTH OF THE VEHICLE IN FRONT OF ME AND THE PRESENSE SYSTEM SET TO EARLY. I DID TEST DRIVE OTHER 2020 Q3S AND THEY ALL BEHAVED THE SAME. MY CAR HAD ITS RADAR SYSTEM REPLACE AND STILL BEHAVES THE SAME WAY. A CASE WAS FILLED WITH AUDI USA AND THEY STATED UNLESS THERE IS A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH THE DEALER THEMSELVES BELIEVE THERE IS SOMETHING WRONG. THE DISTANCE WARNING SYSTEM ALSO SHOWS SIGNS OF NOT ALWAYS WORKING AS DESIGNED. FOR INSTANCE I HAVE IT SET TO 2 SECONDS. AT TIMES IT DOES NOT WARN ME I AM WITHIN THE 2 SECONDS. AT OTHER TIMES I CAN BE MORE THAN 2 SECONDS AND IT STILL STAYS ON. ACCORDING TO AUDI THE PRESENSE AND DISTANCE WARNING SYSTEM DO NOT WORK TOGETHER, THEREFORE ISSUE WITH ONE DOES NOT MEAN THE OTHER IS HAVING ISSUES, BUT GIVEN THEY ARE BOTH USING THE SAME HARDWARE, THERE ARE USING THE SAME FIRMWARE. ALL THIS OCCURS EITHER EITHER ON THE HIGHWAY OR SIDE ROADS. I HAVE PROVIDED PICTURES FROM THE VIDEOS FOR YOUR REVIEW.

Type: Vehicle, Vehicle: 2020 AUDI Q3, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Audi Q3 has 10 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.