2024 Audi Q3 Air Bags

The contact owns a 2024 Audi Q3. The contact stated that while driving approximately 10 MPH, a second vehicle T- Boned crashed into the driver's side of the vehicle. During the crash, no air bags deployed, and the collision avoidance system did not activate to alert the driver. The contact sustained back and neck injuries, which later required medical treatment. The contact also suffered from PTSD due to the incident. A police report was taken at the scene, and the vehicle was towed away. The cause of the failures was not determined. The manufacturer and local dealer were notified of the crash. Prior to the collision, the vehicle taken to the dealer due to the passenger side air bag was off while a front passenger was seated and also various electrical warnings had displayed. The dealer performed several software updates, but the failures continued to occur. No further information was available. The failure mileage was 4,000.