5 complaints reported

2013 Audi Q5 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2022

The sliding sunroof exploded out of nowhere with no impact while on the Interstate. The glass rained down on us as we were traveling around 65 mph.

Type: Vehicle, Vehicle: 2013 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2022
Feb 2021

Panoramic sunroof glass panel shattered. Obviously, if the glass had fallen while I was driving, I (or any passengers) could have been cut and injured. I also could have been distracted and injured myself or someone else in a crash. Rockville Audi has not inspected it yet; although, they are scheduling the repair. The vehicle was inspected on July 1st at about 9:00pm by two Washington National Cathedral Police Officers (Sergeant Lozano and Officer Reyes or Navarro) shortly after it was discovered. The phone number to reach Washington National Cathedral Police is (202) 537-5667. There were no warning lamps or other symptoms that this was going to happen.

Type: Vehicle, Vehicle: 2013 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2021
Jan 2020

WE DO NOT HAVE A GARAGE SO OUR AUDI IS PARKED OUTSIDE. IT WASN'T STARTING RANDOMLY SO WE TOOK IT TO THE DEALER. THE BATTERY WAS SITTING IN A POOL OF WATER BECAUSE THE METAL BOX THE BATTERY IS IN COULDN'T DRAIN. THAT CAUSED A CIRCUIT BOARD TO SHORT CIRCUIT. THEY CLAIM THE ISSUE WAS WITH THE SUNROOF HAVING DEBRIS LIKE LEAVES CLOGGING THE DRAINAGE SYSTEM.

Type: Vehicle, Vehicle: 2013 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2020
Jun 2017

THE GLUE THAT HOLDS THE PANORAMA SUN-SHADE TO THE SIDE RAILS FAILS IN HOT CLIMATES. SEPARATION FROM THE SIDE RAIL GUIDES CAUSES THE SUN-SHADE TO CATCH AND TEAR. THIS PART CANNOT BE REPAIRED AND MUST BE REPLACED AT THE COST OF $1500+. I CONTACTED AUDI AND WAS INFORMED THAT THE FAILURE OF THE GLUE IS NOT A COMMON ISSUE DESPITE FINDING DOZENS OF SIMILAR COMPLAINTS ONLINE AND FINDING LOCAL REPAIR SHOPS THAT REPORT REPLACING DOZENS OF SUNSCREENS PER YEAR FOR EXACTLY THIS REASON. I TRULY BELIEVE THIS IS A MANUFACTURER DEFECT AND SHOULD BE TREATED AS SUCH AND REPLACED BY THE MANUFACTURER.

Type: Vehicle, Vehicle: 2013 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2017
Sep 2016

REAR WINDOW SHATTERED SPONTANEOUSLY WHEN DOOR CLOSED, NO SLAMMED. CAR PARKED IN GARAGE ON 80-DEGREE DAY. REAR WINDOW EXPLODED OUTWARD.

Type: Vehicle, Vehicle: 2013 AUDI Q5 HYBRID, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2016

Trend Over Time

Complaints by year

Quick Summary

The 2013 Audi Q5 has 5 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.