2015 Audi Q5 FUEL/PROPULSION SYSTEM

The cooling system failed without warning! As I’m driving on the highway my vehicle began smoking! I smelled a burnt smell! Upon getting off the highway , I noticed my coolant had leaked almost completely out! I check my vehicle every morning before work as I drive through three counties to get to work and my coolant was full as I had just topped it off that morning! Upon inspection it was found from a local mechanic to be the water pump! My truck was fine last month upon getting a n inspection.

My words: An overheated electrical connection near the fuel tank overheated, thus cutting off the fuel pump system. This is similar to other fuel pump recalls with Audi A3 vehicles. BEGINNING OF MECHANIC REPORT: Concern? = Customer states he was on a trip driving on the highway, parked it and it wouldnt restart. Vehicle is cranking and not starting. Codes were pulled from the vehicle is there are fuel pump related codes. Cause = Confirmed concern vehicle does not start. fault codes P0087, p3073, p3043, removed rear seat and checked pump control module. found power supplied to control module but no power to pump. also found connector to control module melted. advise replacement of control module, in tank pump, and control module connector to start." END OF MECHANIC REPORT The markings on the fuel pump control module are as follows, line by line: "VW emblem" "Audi emblem" Germany 1j0 973 726 >PBI< FEP 1/3 3699

in 2017 Audi repaired a leaky fuel pump in my Q5 due to a recall. My vehicle now has less than 35k miles since that repair and the new-replacement fuel pump flange is failing again. Fuel was coming out and created a significant fire risk to life and property. Audi has refused to deal with the issue and speaking with mechanics at 3 dealerships revealed that the replacement parts are failing at an alarming rate. I would like this looked into.

HIGH PRESSURE FUEL PUMP HAS BEEN LEAKING GASOLINE INTO MY ENGINE OIL. IT HAS CAUSED ISSUES WHEN STARTING MY CAR. THIS HAS BEEN GOING ON FOR A WHILE .

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF COLORADO SPRINGS (550 AUTOMOTIVE DR, COLORADO SPRINGS, CO 80905, (719) 722-3005) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER LOCATED AT 243 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458) FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE FUEL FILTER FLANGE WAS INSPECTED BY THE TECHNICIAN WHO FOUND NO CRACKS, BUT APPLIED PROTECTIVE FILM. THE CONTACT WAS CONCERNED THAT THE FILM WOULD NOT BE DURABLE OR A PERMANENT REPAIR. THE CONTACT REQUESTED THAT THE TECHNICIAN REPLACE THE FUEL FILTER FLANGE AT HER EXPENSE; HOWEVER, THE MANUFACTURER WOULD NOT RELEASE THE NECESSARY FUEL FILTER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND FAILED TO PROVIDE ANY TECHNICAL INFORMATION TO THE DURABILITY OF THE PROTECTIVE FILM. THE CALL WAS THEN ESCALATED TO A TEAM LEADER WHO WAS UNABLE TO ANSWER IF ADDITIONAL MAINTENANCE OR INSPECTION WAS REQUIRED MOVING FORWARD AFTER THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I DO NOT HAVE ANY PROBLEM WITH MY CAR. BUT I HAVE ANOTHER IMPORTANT THING TO REMIND WHO IS RESPONSIBLE FOR INFORMING ANY RECALLS. MY CAR HAD FEW RECALLS PREVIOUSLY AND EACH TIME I GOT A NOTIFICATION. BUT FOR THE LATEST OPEN RECALL THAT MY CAR HAS, NO ONE INFORMED ME. THE RECALLING HAS BEGAN SINCE MAY 2017 AND NO ONE INFORMED THIS RECALL FOR NEARLY 4 MONTHS UNTIL I CALLED THE DEALERSHIP 2 WEEKS AGO FOR SCHEDULING MY SERVICE DATE. AND THE DEALERSHIP REPRESENTATIVE TOLD ME THAT IMY CAR HAS A RECALL. AND THIS RECALL IS MORE RISKY AND DANGEROUS AND WHAT IF SOMETHING HAPPENED. AND WHO WILL TAKE THE RESPONSIBILTY OF LOOSING MY AND MY FAMILY'S LIVES? AND EVEN THIS IS SOMETHING IMPORTANT RECALL THEY SCHEDULED ME FOR OCTOBER 6TH FOR TAKING CARE OF THE RECALL AND SERVICE. THIS IS SO DISSAPOINTED AND WHY NOBODY INFORM THESE RECALLS. WHO WILL TAKE THE RESPONSIBILITY. I CALLED AUDI AND THEY SAID THEY ARE NOT SENDING ANY REMINDERS BUT NHTSA SEND NOTICES. PLEASE I NEED A CONSIDERABLE REPLY FOR THIS AND PLEASE NEVER LET THIS HAPPEN AGAIN.