6 complaints reported

2019 Audi Q5 Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2022

2019 Q5 - 19457 miles. Power steering failed while traveling on an internal curved road at 10mph. Fortunately, the road was not busy and I was able to pull besides a curb. The car flashed a 'Steering: Malfunction! Please stop vehicle' warning and it was really hard to maneuver the car. Towed the car to nearest Audi dealership and dealer is looking at it. But if this had happened on a freeway, it would've resulted in a catastrophic accident.

Type: Vehicle, Vehicle: 2019 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2022
Apr 2022

Power steering rack failed on 4/12/2022 as I drove on I-75 South between Gainesville and Tampa. Lost power steering on the Interstate, putting safety of my passengers (and other vehicles) at risk on the interstate. Audi sent tow and transported vehicle to Wesley Chapel Audi. Failure was confirmed and rack was replaced under warranty.

Type: Vehicle, Vehicle: 2019 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2022
Dec 2020

2019 Q5 - LESS THAN 8,000 MILES. POWER STEERING FAILED. THANKFULLY WAS NOT ON THE MAIN ROAD, BUT THIS IS A LIFE THREATENING FAULT AND POSSESS SERIOUS RISKS. I WAS REVERSING THE VEHICLE IN MY PARKING AND THE STEERING FAILED. THEREAFTER, GOT IT TOWED TO BELL AUDI AT EDISON.

Type: Vehicle, Vehicle: 2019 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2020
Apr 2020

WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN THE POWER STEERING MALFUNCTION ERROR MESSAGE APPEARED ON THE VIRTUAL COCKPIT. I PULLED OVER INTO AN EMPTY PARKING LOT, TURNED THE CAR OFF AND RESTARTED. THE ERROR MESSAGE WAS STILL THERE WHEN I TURNED THE CAR ON. IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL, ESPECIALLY WHEN MOVING AT VERY LOW SPEEDS. IT WAS THE SAME FEELING AS DRIVING A CAR WITHOUT POWER STEERING, WHICH IF THE DRIVER IS NOT EXPECTING IT OR PHYSICALLY STRONG ENOUGH TO TURN THE WHEEL, WOULD DEFINITELY PRESENT A SAFETY ISSUE. GIVEN THIS IS A NEW CAR (ONLY 11K MILES) I AM VERY DISAPPOINTED AND CONCERNED THIS COULD HAPPEN. THIS TYPE OF MALFUNCTION/DEFECT SHOULD NOT BE HAPPENING ON ANY NEW CAR, WHETHER IT IS A BASE BRAND OR LUXURY BRAND CAR.

Type: Vehicle, Vehicle: 2019 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2020
Oct 2019

AUDI Q5 PRESTIGE, 2019. PROBLEM WITH ACTIVE LANE KEEPING ASSIST. KEEPING THE CAR IN THE MIDDLE OF THE LINE WORKS PERFECTLY. THE PROBLEM IS WITH THE DRIVER ATTENTION DETECTION. THE SYSTEM SAYS I AM NOT DRIVING, EVEN I JUST (15 SECONDS) HAVE CHANGE THE LINE, MY SELF WITH BLINKERS! ALERT COMES UP EVERY MINUTE ON STRAIGHT ROAD, TERRIBLE! WHAT IS MORE THE LKA CAN DISABLE(DEACTIVATE) ITSELF IN THE MIDDLE OF A TURN OR CURVE, AND WITHOUT ANY ALERT OR NOTIFICATION. THIS LKA ASSISTANT IS LOVELY, BUT NEEDS SOFTWARE UPDATE, OR JUST INCREASING LATENCY FOR NOT DIVING ALERTS ETC. THE PROBLEMS APPEAR EVERY TIME YOU DRIVE, EVERYWHERE, EVERY WEATHER CONDITIONS. EXTREMELY ANNOYING AND IN MY OPINION DANGEROUS. THE LKA WORKS BETTER IN KIA, SHAME ON AUDI!!!

Type: Vehicle, Vehicle: 2019 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2019
May 2019

DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS AND THANKFULLY THE ROAD WAS NOT HEAVILY TRAVELED WHEN THIS HAPPENED. AN ACCIDENT SURELY WOULD HAVE HAPPENED IF THE ROAD WAS MORE CROWDED.

Type: Vehicle, Vehicle: 2019 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Audi Q5 has 6 Steering complaints on file. Review the timeline above for detailed owner experiences.