3 complaints reported

2023 Audi Q5 Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
3
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2026

The over dashboard screen didn't turn on when the car was open or the ignition turned on. Sometime it would take minutes though on a few occasions it simply didn't turn on. The consequence is I couldn't see how fast I was going, any information related to the car such as fuel level, tachometer, temperature. etc. I had the part replace by Audi, but it was over 3K to fix on part and/or system that should not fail. This started in the month of December 2025 though I just had it fixed.

Type: Vehicle, Vehicle: 2023 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2025
Sep 2025

The digital dash screen system continually disconnects from the phone and will not reconnect. It disconnects during 911 calls. It disconnects when navigation is activated. It is very dangerous to drive a car that does this. I’m sure I paid thousands a dollar for this digital dash screen system, and is very frustrating that it does not work yet the Audi dealership and Audi corporate refused to, and or cannot fix my car. I’ve done research and it appears this is a very common problem and the service department at the dealership says they hear this complaint all the time.

Type: Vehicle, Vehicle: 2023 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2023
Oct 2023 Crash

I moved forward and hit this stone and then when I hit the stone. I tried to reverse and I lost control of my car. The car began spinning and I had no control of the car. The car finally crashed on it’ s own. I could not brake or nothing. I was rushed to the emergency room. I had a headache and my body was sore.

Type: Vehicle, Vehicle: 2023 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2023

Trend Over Time

Complaints by year

Quick Summary

The 2023 Audi Q5 has 3 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.