2008 Audi Q7 FUEL/PROPULSION SYSTEM

Good morning, As of two days ago I began smelling gas when I exited my vehicle. I paid it no mind at the time since I was parked amongst other vehicles in the parking lot and this has never happened before or at least since I owned the vehicle. I placed a card board box under the vehicle just to sense if it was my vehicle and have a sense of security that I had nothing to worry about. The next day I did notice that the box contained stains of fluid and smelled like gas. As this is my only vehicle I had to drive to work and noticed that the smell got worst. As I arrived at work I immediately did some research and found out that there was a recall on the matter, but I did not receive any information pertaining to recall etc. On my way back home I drove below the speed limit and in the slow lane just as a pre-caution. During that time the engine light came on putting my stress level even higher. As of today I have reached out to the dealership and expressed my concerns about the safety of my family with the fluid being gas and may cause a fire. The response I received was that there was a recall, but it has since been closed. I have been taking the vehicle to be serviced at the Audi dealership and you would think that they would inform me of that information. I am awaiting a call from the corporate office to address my concerns at the moment and I don't think that it is going to be a good one. I contacted them before about the steering column issue where the system locks you out and would not allow access to get the vehicle started. I was told that it was my responsibility because of the age and mileage on the vehicle. Please note, I have not modified or changed anything on the vehicle. These are all manufacturing defects that they know exist.

I have an audi 2008 q7, that has a gas leak of some kind. Local mechanic says that it could be fuel pump leak. I looked for recalls to this problem and found two for 2008 q7 gas leaks. When I contacted the local audi dealership and gave them my vin, they said no recalls on that vin. When I called Audi corporate, they said the same thing when I gave them my vin. I clearly see the recalls on line and it states all q7 gas engines. This is a fire hazard and Audi is refusing to fix my car, because my vin number isnt listed. Its obvious that its associated with this recall and Im getting no help at all from Audi. They must take care of this recall.

Good day, I took the car for the oil change and was advised by auto repairman that there is a fuel leak underneath the rear passenger side seat and the issue has a recall by Audi. Repairman stated he was unable to fix it due to the recall and instructed me to contact Audi direct to have the issue fixed. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HI, MY CAR WAS FOUND HAS BAD GAS SMELL BACK ON SEP 27TH, AND WE BROUGHT CAR TO MIDAS AUTO SERVICE TO CHECK IT UP. LATER THEY CALLED ME THE FUEL PUMP IS CRACKED AND FUEL IS LEAKING WHICH NEED BE FIXED ASAP TO PREVENT FIRE RISK. THEN WE ASK THEM TO DO IT. THEY FINISHED THE FIX ON SAME DAY AND WE PAID $943.38 . LATER AFTERNOON, WE PICKED THE CAR AND WENT BACK HOME. WE CHECKED ONLINE TO SEE IF THERE IS ANY RECALL FOR IT. AND FOUND IT HAS RECALL! SO, WE CALL THE AUDI RECALL SERVICE DEPARTMENT AT 1800-822-2834. THE REPRESENTATIVE ALAINA TOLD ME TO EMAIL REQUIREMENT REPAIR DOC AND PAYMENT DOC TO THEM TO START THE REIMBURSEMENT PROCESS. I EMAILED TO RIGHT WAY. AFTER THAT, WE DIDN'T HEAR FROM THEM FRO ALMOST 2 WEEKS AND WE CALLED THEM AGAIN ON OCT 13TH. THEY TOLD US THAT AUDI DECLINED OUR REQUEST AND MAILED US A LETTER ON OCT 12TH WHICH WE DIDN'T RECEIVE YET. THE PARTS HAS PROBLEM AND WE DON'T KNOW THE RECALL BEFORE THE GAS PUMP IS CRACKING. AUDI SHOULD TAKE RESPONSIBLY FOR THE REPAIRING EXPENSE. WE NEED YOUR HELP!!! INVOICE AND PAYMENT PROVE ARE ATTACHED FOR YOUR REFERENCE. THANKS! LISHAN

MY CAR HAS A RECALL FOR A FUEL TANK FLANGE AND THE DEALER HAS BEEN TELLING ME SINCE DECEMBER 2016 THAT THE PARTS ARE NOT IN STOCK. I'M GETTING THE RUN-AROUND, EITHER YOUR RECALL IS BS OR THEY ARE IGNORING ME. WHICH IS IT?

THERE IS A OPEN RECALL FOR LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, COULD LEAD TO A FIRE CAUSING INJURY AND/OR DAMAGE TO PROPERTY. BUT AUDI HAS NOT PROVIDED ANY REMEDY YET. CALLED UP THE DEALER AND VISITED THE SHOWROOM COUPLE OF TIMES AND THEY SAY THE FIX IS NOT AVAILABLE. AS A PRECAUTIONARY MEASURE I WOULD LIKE TO GET THIS FIXED AS EARLY AS POSSIBLE. ANY POTENTIAL DAMAGE COULD BE FATAL DUE TO THIS. I AM NOT ABLE TO SELL OR TRADE-IN MY CAR AS WELL DUE TO THIS PROBLEM.

TL* THE CONTACT OWNS A 2008 AUDI Q7. THE CONTACT STATED THAT STRONG FUEL FUMES ENTERED THE VEHICLE WITHOUT WARNING. THE DEALER STATED THAT THE PARTS AND REMEDY WERE NOT PROVIDED FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE WINDOWS HAD TO BE OPENED BECAUSE DUE TO THE FUME ODOR, WHICH MADE THE CONTACT NAUSEAS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STRONG GASOLINE SMELL WHILE DRIVING AND AFTER CAR IS PARKED IN GARAGE. DEALERSHIP DIAGNOSED AS BAD FUEL INJECTORS, AFTER FUEL LINE WAS REPLACED AND SMELL DID NOT GO AWAY. AUDI-CERTIFIED MECHANIC DOES NOT BELIEVE IT IS THE FUEL INJECTORS. THE SAME MODEL WITHIN A FEW YEARS OF MINE HAS HAD A RECALL FOR FUEL LINE ISSUES.

CAR IS LEAKING GAS PROFUSELY WHILE DRIVING.

I HAVE NOTICED A FUEL SMELL IN MY GARAGE AND AT FIRST I THOUGHT IT IS MY MOWER. THE NEXT DAY IT HAS GOT STRONGER AND I START GETTING NAUSEA AND HEADACHE. I TOOK IT TO A REPAIR SHOP AND THE SHOWED ME THERE IS A FUEL LEAK ON THE TANK. THEY TOLD ME IT COULD BE THE FUEL PUMP. I DO NOT BELIEVE IT IS THE FUEL PUMP. IT LEAKS LIKE THERE IS A WHOLE OR SOME THING IS BROKEN INSIDE THE COVERED AREA OF THE TANK WHERE THERE IS NO VISUAL ACCESS UNLESS IT IS OPENED. I THINK IT IS A MAJOR ISSUE THAT THEY HAVE TO FIX BEFORE SOMEONE BURNS ALIVE. *TR