2010 Audi Q7 FUEL/PROPULSION SYSTEM

Large fuel leak from fuel pump flange. Vehicle has had the recall 20W9 performed in 2018 as can be seen by the black butyl sticker on the assembly. However, this failed to prevent the flange from cracking and subsequently creating a large fuel leak. This is the very failure the recall was intended to prevent. Part is available for inspection if necessary as well as work order from original recall.

ISSUE IS SIMILAR TO NHTSA CAMPAIGN ID 16V660000, THE FUEL CAP FLANGE HAS BUTYL TAPE ON IT AND HAS STARTED LEAKING FUEL. THE GARAGE HAS A STRONG FUEL ODOR AND IS A FIRE HAZARD. THE PART IS ABOUT 250 DOLLARS, DIAGNOSIS WAS 150 AND INSTALLATION IS ABOUT 1.5 HOUR WHICH IS A GRAND TOTAL OF 750 DOLLARS. WHY IS MY VIN NOT IN THE RECALL, IF ITS A DEFLECTIVE PART, RECOGNIZED BY AUDI.

FUEL PUMP CRACKED AND WAS LEAKING FUEL ON MY GARAGE FLOOR WHICH COULD CASE A CATASTROPHIC FIRE.

TL* THE CONTACT OWNS A 2010 AUDI Q7. THE CONTACT NOTICED A STRONG FUEL ODOR NEAR THE REAR DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) IN 2016. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. AUDI ALBUQUERQUE (8900 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113, (505) 821-4000) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE SECOND RECALL FOR THE FAILURE. THE DEALER STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

CAR DECELERATES RAPIDLY WHILE DRIVING EVEN THROUGH YOU HAVE PRESSURE ON THE ACCELERATOR. THEN FEW JERKS HAPPEN AND CAR RETURNS BACK TO NORMAL ACCELERATION. THIS WHOLE PROCESS REPEATS INTERMITTENTLY. THIS FIRST HAPPENED ON A BUSY FREEWAY. THEN THIS HAS BEEN REPEATING FREQUENTLY. AUDI IS UNABLE TO FIGURE OUT THE PROBLEM AND ARE SUGGESTING REPLACING THE WHOLE FUEL SYSTEM WHICH MAY POTENTIALLY FIX THE PROBLEM. THEY ARE NOT SURE. I AM NOT SURE IF THIS IS A MANUFACTURING ISSUE WHICH CAN START HAPPENING TO OTHER VEHICLES. BUT THIS IS DEFINITELY A DANGEROUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2010 AUDI Q7. WHEN THE BRAKE PEDAL WAS DEPRESSED AND RELEASED, THERE WAS AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. MA 10/16/15 UPDATED 11/28/217*CN

LOST ACCELERATION, WOULD NOT TAKE ANY THROTTLE INPUT. STARTED TO SLOW DOWN, EPC LITE CAME ON AN STARTED FLASHING. SPEED CONTINUED TO DROP FOR THE NEXT 10 MILES. GOT OFF AT THE FIRST EXIT THAT CAME UP ON THE I5. AS I CAME OFF THE FWY I WAS DOWN TO 25 MPH. AT THE FIRST LITE I HAD TO STOP, THE ENGINE QUIT, I THEN TURNED RIGHT IT WAS DOWN HILL SO THE CAR GLIDED WITH NO POWER STEERING OR BRAKES. MADE IT INTO A PARKING LOT TO A SAFE PLACE TO PARK. CAR WOULD NOT RESTART. HAD IT TAKEN BY FLAT BED TO OUR AUDI DEALERSHIP 107 MILES AWAY. DEALER SAID THAT THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE COMPLETE FUEL SYSTEM. *TR