2011 Audi Q7 FUEL/PROPULSION SYSTEM
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The Bosch CP4 High Pressure Fuel Pump failed suddenly at interstate speed (65-70mph) as I was driving up a hill in 3 lanes of traffic. The car stalled immediately and lost all motive power. I had to limp across 3 lanes of traffic to get to the shoulder right away, risking collision from passing vehicles. I could provide the damaged pump for inspection if needed. It's a common failure of the CP4 design, disintegrating and pushing tiny metal shards throughout the fuel system including injectors. The CP4 has been recalled on many vehicles previously. The problem has been diagnosed by the Audi dealership and confirmed the Bosch CP4 pump failed and destroyed the entire fuel system. The car has been dealership maintained since new and had no warning signs of failure, or lights. It was running perfectly prior to this incident. Because of the location of the incident there was a 5 hour delay in roadside assistance, in which my family sat on the side of the road.
The smell of gasoline out side on the left and the right behind driver seat. Please help me. I searched on YouTube alot of car audi brand recall to fix the issue. They said cracked and leaked the cap of filter fuel pump.
FUEL PUMP RECALL RUBBER BAND FIX IS INADEQUATE. MY MODEL GOT REPAIRED LAST YEAR FOR THE RECALL. THIS REPAIR IS INADEQUATE AND PUT MY FAMILY'S SAFETY AT RISK. THE GASOLINE MELTED THE RUBBER BAND AND LEAK. WE STARTED SMELLING GASOLINE INSIDE OUR VEHICLE AND WHILE THE VEHICLE IS PARKED IN OUR GARAGE.
TL* THE CONTACT OWNS A 2011 AUDI Q7. WHILE DRIVING, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR EMITTING FROM THE FRONT OF THE VEHICLE. UPON INSPECTING UNDER THE HOOD, THE CONTACT NOTICED FUEL ON SEVERAL COMPONENTS UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SPRAY DERIVED FROM A FAILED OR FRACTURED FUEL INJECTOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V019000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WOULD NOT BE ELIGIBLE FOR A FREE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2011 Audi Q7 has 4 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.