6 complaints reported

2021 Audi Q7 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Sep 2025

I continue to smell a foul, moldy odor almost every time I turn on the air conditioner or heater. It has been a problem since I purchased the vehicle in August of 2024. I took the car back to the dealer from which I purchased it FOUR times. They finally “fixed” the issue by clearing out some tube. However, the issue has presented itself again. I had the cabin filter replaced last week to no avail. It still smells awful. I definitely cannot use the heater. This potentially presents a health issue and needs to be fixed.

Type: Vehicle, Vehicle: 2021 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2024
Aug 2025

The recall involves the virtual cockpit instrument cluster. Audi requires the use of the vehicle’s USB port to complete the update. However, my USB system is not functioning properly. •The Issue: Audi has refused to perform the recall because of the inoperable USB. They have stated that without the USB, they cannot install the update. They are not offering any alternative method or solution to ensure that this recall is completed. •Why This is a Concern: A recall is issued because of a safety-related defect. The manufacturer is obligated under federal law to remedy the defect at no cost to the owner. By refusing to provide a solution beyond requiring a functioning USB, Audi is failing its duty to correct a known safety defect. This leaves me driving a vehicle with an unresolved recall. •My Position: It is unreasonable and negligent for Audi to deny responsibility simply because the recall requires a USB port that is not functioning. The recall repair should be performed regardless, whether through replacement of the port, use of alternate diagnostic tools, or another approved method. By refusing to act, Audi is leaving my vehicle unrepaired, unsafe, and in violation of recall compliance obligations. Requested Action: I respectfully request that the NHTSA investigate Audi’s handling of this recall and require them to provide an effective remedy at no cost to me, in accordance with federal safety recall requirements.

Type: Vehicle, Vehicle: 2021 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2025
Oct 2023

Forward Sunroof implosion into passenger compartment. No visible outside debris or projectiles. Vehicle underway, speed approximately 55mph , weather clear, moderate winds, traffic heavy. No accident, minor abrasion injury.

Type: Vehicle, Vehicle: 2021 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2023
Aug 2023 Injury

The contact owns a 2021 Audi Q7. The contact stated that while driving at unknown speeds and making a left turn, the vehicle jerked and stalled. The contact was able to pull over into a parking lot. There was an unknown red message displayed regarding the pressure sensor. The driver sustained injuries to the head, arm, neck, and back, but medical attention was not provided. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,789. The VIN was not available.

Type: Vehicle, Vehicle: 2021 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2023
Jul 2022

Sometimes the vehicle makes a flapping noise from the rear wheel area.

Type: Vehicle, Vehicle: 2021 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2022
Jul 2022

UNKNOWN. The ac and heating vent directly above the MMI screen closer to the drivers side does not blow any air. It has been like this for a while and it is available for inspection upon request

Type: Vehicle, Vehicle: 2021 AUDI Q7, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2022

Trend Over Time

Complaints by year

Quick Summary

The 2021 Audi Q7 has 6 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.