5 complaints reported

2019 Audi Q8 POWER TRAIN,ENGINE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2021

I purchased a used 2019 Audi Q8 Prestige Plus, with Sportline Pkg on 9/7/21. Car had approx. 18,500 miles. The car attempts to shut off when deaccelerating at any speed below 3000 rpm. There is also a significant throttle delay between the time you push the gas pedal and when the engine responds. To be clear the car is in Dynamic mode and the Start/Stop mode is deactivated. It appears that under certain conditions the car is trying to determine if it should shut down or continue running. The Audi 37M6 update has been performed on my car which was supposed to correct the problem. The Audi Knoxville Shop Foreman drove the car and experienced the problem, contacted Audi Technical Assistance center (case# HS-822562) and was told that the car had the latest software correction. The Shop Foreman wanted to erase the transmission clutch adaptations to see if the car could relearn the shift process but was advised by Audi Technical Assistance not to erase the transmission clutch adaptations and would not allow the Shop Foreman access to the car software in an effort to diagnose the problem. Note: there was a class action lawsuit in May 2020 for this problem that was dismissed because the car manual states the car can experience a delay when restarting from the Start/Stop mode. However, my issue occurs when the Start/Stop system is turned off. There is no continuous throttle response below 3000 rpm with the Start/Stop system turned off. I was given a 2021 Q7 with a 2.0 as a loaner car while my Q8 was in service and I did not experience any of the issues I have with my Q8. I was advised by my dealership to also write a letter to Audi USA as the dealership acknowledges there is a major problem and they want to try fix the issue but will not be given access to the car software to troubleshoot the issue. This is a dangerous problem.

Type: Vehicle, Vehicle: 2019 AUDI Q8, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2021
Sep 2020

WHEN DRIVING IN ANY STANDARD DRIVING MODE, WHEN YOU START TO COME TO A STOP WITH AUTO S/S ENABLED (E.G. SLOW DOWN) TO LESS THAN 6MPH, THEN ACCELERATE AGAIN, THERE IS A CONSIDERABLE LAG FOR THE VEHICLE TO START ACCELERATING AGAIN (ABOUT 1-2 SECONDS). THIS IS ESPECIALLY DANGEROUS WHEN MAKING LEFT TURNS WHEN THERE IS CROSS TRAFFIC AS THE VEHICLE OFTEN DRIFTS INTO THE INTERSECTION AND YOU CAN'T QUICKLY ACCELERATE AWAY. HAVE HAD MANY CLOSE CALLS AND THE ISSUE IS EASILY REPLICABLE ON ANY 2019 Q8.

Type: Vehicle, Vehicle: 2019 AUDI Q8, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2020
Jul 2020

I LEASED THIS 2019 AUDI Q8 IN DECEMBER 2018 FROM MY LOCAL AUDI DEALER AND IT HAS HAD SO MANY TECHNICAL ISSUES FROM THE START. I'VE HAD IT IN FOR SERVICE ISSUES 5 OR 6 TIMES. IT KEPT SHOWING THE OIL SYMBOL AND SAID THERE WAS TOO MUCH OIL AND WAS CHECKED AND THEY SAID IT WAS JUST A COMPUTER ISSUE. THEN THEY REPLACED A PART AND IT HAPPENED AGAIN NOT LONG AFTER. THEY THEN CLAIM THE REPLACEMENT PART WAS FAULTY. SINCE THE BEGINNING, IT HAS HAD ISSUES ACCELERATING WHEN IT IS IN THE ENERGY SAVING MODE, WHICH IS DEFAULT AND YOU HAVE TO DISABLE IT EVERY SINGLE TIME YOU USE THE CAR. THE CHECK ENGINE LINE HAS BEEN ILLUMINATED MULTIPLE TIMES AND WHEN SERVICED, THEY CLAIM IT IS SAFE TO DRIVE AND THAT AUDI IS WORKING ON A COMPUTER FIX TO THIS PROBLEM. NOW THE "DRIVE SYSTEM: MALFUNCTION! PLEASE CONTACT SERVICE" LIGHT IS CONSTANTLY ILLUMINATING AS IS THE CHECK ENGINE LIGHT (PICTURE ATTACHED). THIS IS BY FAR THE MOST EXPENSIVE CAR I HAVE EVER HAD AND IT HAS HAD MORE ISSUES THAN ANY OTHER CAR I HAVE HAD. I'M NOW VERY CONCERNED THAT I AM PUTTING MYSELF AT RISK FOR DRIVING THIS CAR.

Type: Vehicle, Vehicle: 2019 AUDI Q8, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2020
Mar 2020

THE VEHICLE HAS MAJOR THROTTLE LAG FROM A STOP STATE OF THE CAR, IF YOU ARE NOT AWARE, THE VEHICLE WILL LAG ON ACCELERATION AND SUDDEN JERK FORWARD AT FULL SPEED WHICH IS A MAJOR SAFETY HAZARD IF YOU ARE NOT PAYING ATTENTION. THE TURBOS TAKE TOO LONG TO SEND POWER TO THE WHEELS AND RESULT IS SUDDEN ACCELERATION.

Type: Vehicle, Vehicle: 2019 AUDI Q8, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2019
Feb 2020

THROTTLE LAG FROM A NEAR (BUT NOT FULL) STOP. IF COMING TO ROLLING STOP, FROM 1-8 MPH, AND THEN HIT ACCELERATOR, THE CAR ENGINE REVS BUT NO ACCELERATION TO VEHICLE. AFTER A 2-3 SECOND DELAY, CAR WILL LUNGE AND ACCELERATE NORMALLY. SCARY WHEN NEED TO ACCELERATE FROM A NEAR ROLLING STOP. LEFT HAND TURNS ESPECIALLY DANGEROUS. EXPLAINED ISSUE TO DEALER, AND Q8 CAR FORUMS HAVE SAME ISSUE. DEALER SAYS FUNCTIONING "NORMAL", WHICH I DISAGREE IT IS NOT. I HAVE TRIED ALL SETTINGS FOR START/STOP, TRANSMISSION SETTINGS, ETC., AND NOTHING FULLY ALLEVIATES THE PROBLEM. THIS IS NOT EPISODIC AND A CONSISTENT, REPRODUCIBLE DANGEROUS ISSUE.

Type: Vehicle, Vehicle: 2019 AUDI Q8, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2020

Trend Over Time

Complaints by year

Quick Summary

The 2019 Audi Q8 has 5 POWER TRAIN,ENGINE complaints on file. Review the timeline above for detailed owner experiences.