5 complaints reported

2019 BMW 5 Series UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2025

Q) What component or system failed or malfunctioned, and is it available for inspection upon request? A) Refrigerant gas(R-1234yf) leak in the evaporator core. If the inspection request is made after the repair, no. It is suspected that there is a inherent defect in the evaporator core. Possibly related to interaction between the R-1234yf refrigerant and the material of the evaporator core. Q) How was your safety or the safety of others put at risk? A) The hole caused by this defect leaks refrigerant gas into the cabin, which in turn exposes drivers and passengers to a range of harmful health effects, including respiratory issues, skin irritation, nausea, neurological symptoms, and cardiovascular problems. The driver/passengers can even sense it after the recharge of the refrigerant gas(R-1234yf). Located behind the dashboard, manufacturer hinders users from being able to take appropriate and timely counter measures to protect them against such exposure. There is no warning system in placed either. Q) Has the problem been reproduced or confirmed by a dealer or independent service center? A) BMW service center confirmed the leak in the evaporator core using a Nitrogen Gas test. Q) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A) No. Q) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A) No. If did, I could have maintained the system and avoid myself and passengers from being exposed to the safety risks, especially for a long-distance driving. The AC issue involving replacement of evaporator core in BMW 5 Series and etc, is not mere an issue of inconvenience but rather pose long term health safety issue. People drive cars for a long period of time, sometimes hours and hours. Even if not all of the leaked refrigerant gas come into the cabin, driver and passengers are still exposed to the leaked gas.

Type: Vehicle, Vehicle: 2019 BMW 530I, Manufacturer: BMW of North America, LLC
Incident: Jul 2025
Jan 2024

sunroof exploded Myself and two friends were in the car when we heard a loud bang, it sounded like a gunshot that went off and glass was falling down all over us. We thought a bullet or rock came thru the sunroof. After arriving back at home we did some research and see this is a known problem with exploding sunroofs. It was very scary. BMW claims there are no recalls for this on our model. What can we do?

Type: Vehicle, Vehicle: 2019 BMW 530E, Manufacturer: BMW of North America, LLC
Incident: Feb 2024
Nov 2022

Radiator Grill does not open when running. It remains in the close position. It started with the engine symbol that appeared on the dash.

Type: Vehicle, Vehicle: 2019 BMW 540I, Manufacturer: BMW of North America, LLC
Incident: Aug 2022
Jun 2020

I PURCHASED FOUR (4) MICHELIN PILOT ALPIN PA4 TIRES IN 245/35/20 FOR THE FRONT AND 275/30/20 FOR THE REAR. I SUBSEQUENTLY HIT A POTHOLE AND HAD THE FRONT DRIVER'S SIDE TIRE BLOW OUT. I THEN HAD THE TIRE REPLACED. A COUPLE MONTHS LATER, I HIT A POTHOLE ON THE HIGHWAY WITH THE FRONT DRIVERS SIDE TIRE, WHICH AGAIN CAUSED THE TIRE TO BLOW, BUT THIS TIME DAMAGED THE WHEEL BEYOND REPAIR. THE PASSENGER SIDE TIRE WAS ALSO FOUND TO HAVE TWO BUBBLES IN THE SIDEWALL EVEN WITHOUT HAVING BEEN STRUCK BY A POTHOLE. I HAVE HIT POTHOLES WITH THE SAME CAR WITH DIFFERENT TIRES AND HAVE NEVER HAD A BLOWOUT OR WHEEL DAMAGE. CONSIDERING THIS HAS HAPPENED TWICE, I BELIEVE THESE TIRES ARE DEFECTIVE AND UNSAFE. I HAVE ATTACHED PHOTOS OF THE SECOND BLOWOUT. I HAVE ALSO ATTACHED THE INVOICES FROM THE TWO INCIDENTS. THE TOTALS DO NOT INCLUDE THE TOTAL DAMAGE AS INDICATED IN THE ITEMIZED BREAKDOWN, AS I DID NOT YET REPLACE THE CRACKED CONTROL ARMS AT $1,005.76. *TR

Type: Vehicle, Vehicle: 2019 BMW 540I, Manufacturer: BMW of North America, LLC
Incident: Apr 2020
Dec 2019

THIS CAR IS CURRENTLY SUBJECT TO A NTSB ORDERED RECALL RELATED TO THE BACK UP CAMERA AND THE LIGHTING LEVEL (NIGHT VISION) OF THE REAR SAFETY CAMERA. AFTER MY BMW DEALER "FIXED" IT LAST WEEK, IT IS NOTICEABLY DARKER THAN WHEN THE CAR WAS NEW AND HENCE LESS SAFE UNDER NIGHTTIME DRIVING CONDITIONS. I HAVE TAKEN THE CAR BACK AND THE SERVICE MANAGER HAS INDICATED THIS IS THE DICTATED FIX; I DO NOT BELIEVE THIS IS (A) SAFE OR (B) SAGER THAN WHEN THE CAR WAS NEW IN OCTOBER 2018, BUT IS LESS SAFE. I SUGGEST A NTSB INVESTIGATION AND ADDITIONAL FIX. THIS OCCURS AT NIGHT, IN A DARK AREA AND WHILE THE CAR IS BOTH STATIONARY AND SLOWLY BACKING UP. THE DATE BELOW IS THE MOST RECENT DATE TAKEN TO THE BMW DEALER IN BALA CYNWYD, PA 19004 - BMW OF THE MAIN LINE.

Type: Vehicle, Vehicle: 2019 BMW 540I, Manufacturer: BMW of North America, LLC
Incident: Dec 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 BMW 5 Series has 5 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.