2022 BMW 5 Series BACK OVER PREVENTION

Front right sensor not working as of 05-23-2024. Approximately seven weeks later the backup camera quit working. Dealers claims right front sensor chipped and no report on why the rear camera not working. If I back into my garage or pulling into a parking space with a car already parked or a wall, the parking assistance does not function. However, from time to time, it starts to work again! The dealer's comment is the sensor is damaged due to "outside influence". I literally had to get a magnifying glass and a flashlight to see the chip on the sensor. The sensor has no visible cracks or damage other than my comment in the prior sentence. Vehicle was brought in when I received the alert "Parking Assistance limited e.g. due to dirt on the sensors. Clean if necessary." Dealer would not remove the bumper to inspect the sensor, said it would take 3-4 hours to visually inspect the sensor, instead relied on software for their analysis. Said the rear camera not working because it is something related thru out the car with the other sensors even though this issue appeared 7 weeks later.

The system fails to alert the driver of any cross traffic activity. it only works when backing into something that is directly in its path. I have taken the car to Laurel BMW Westmont, IL they have confirmed the vehicle settings are correct. I also contacted BMW corporate and spoke to a customer service agent who basically admitted that they are aware of the problem but have no fix in the works. Independent of all this I see where there are a number of folks who have commented on various social media platforms that the BMW cross traffic alert system does not work. I almost got into an accident because of it. Seems like something that should be recalled and fixed. It's pathetic that a car that costs this much does not meet this industry standard.