2005 BMW 7 Series Latches/Locks

TL* THE CONTACT OWNS A 2005 BMW 745LI. THE CONTACT TOOK THE VEHICLE TO BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, 1 (951) 373-5000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES). SHORTLY AFTER THE RECALL REPAIR, THE CONTACT NOTICED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR LATCHES FAILED TO LOCK AND WERE UNSECURED. IN ADDITION, THE VEHICLE STALLED. THE SAME DEALER WAS CONTACTED AND STATED THAT THE BATTERY WAS DRAINED AFTER SERVICING THE RECALL REPAIR. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALER TO RECHARGE THE BATTERY. IN ADDITION, THE DEALER STATED THAT THE LATCH REPLACEMENT WAS SEPARATE FROM THE RECALL REPAIR AND THAT BOTH LATCHES NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THEY REPLACED BOTH LATCHES; HOWEVER, THE REAR PASSENGER DOOR LATCH STILL FAILED. THE OTHER THREE DOOR LATCHES WORKED PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 58,423.

TL* THE CONTACT OWNS A 2005 BMW 745I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER'S DOOR SUDDENLY UNLOCKED WITHOUT WARNING. THE CONTACT WAS ABLE TO LOCK THE DOOR A SECOND TIME. THE CONTACT TOOK THE VEHICLE TO BMW OF MOUNTAIN VIEW (150 E EL CAMINO REAL, MOUNTAIN VIEW, CA 94040; 650-200-0149). THE VEHICLE REMAINED AT THE DEALER FOR APPROXIMATELY FOUR MONTHS AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MATTER HAD NOT BEEN SETTLED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2005 BMW 745I. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS OPENED INDEPENDENTLY. THE FAILURES OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED IN THE REAR DOORS WHILE HIS DAUGHTER WAS IN THE REAR SEAT. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V328000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE STERLING BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR WAS REPAIRED BACK IN 9/8/2008 FOR NON FUNCTIONING DOOR HANDLES AND LOCKS. SINCE THE REPLACEMENT OF THESE PARTS THE DOORS HAVE OPENED WITHOUT NOTICE AT HIGHWAY SPEEDS. I HAVE BROUGHT THE CAR BACK TO THE DEALER AND THEY SAID THE SOFTWARE NEEDED TO BE UPDATED, SO THEY UPDATED THE SOFTWARE AND SAID IT WAS FIXED. SO I CONTINUED TO DRIVE THE VEHICLE SINCE THEY SAID IT WAS FIXED. I WAS GOING ON A ROAD TRIP WITH MY FAMILY IN THIS VEHICLE, AND DURING THIS ROAD TRIP I WAS GETTING OFF THE HIGHWAY ON AN EXIT RAMP AND THE DOOR SWUNG COMPLETELY OPEN AND MY DOG ALMOST FELL OUT OF THE CAR. I BROUGHT THE CAR TO ANOTHER DEALER TO HAVE THE ISSUE FIXED AND THEY CHECKED IT AGAIN AND SAID NOTHING WAS WRONG. WHEN I WAS LEAVING THE DEALER THE DOOR DID NOT WANT TO STAY LATCHED AND KEPT POPPING OPEN. THIS ISSUE HAS BEEN WORKED ON 3-4 TIMES WITHOUT A RESOLUTION. THE DOORS POPPING OPEN ON A VEHICLE DURING USE COULD BE VERY FATAL TO SOMEONE IN THE CAR. THE DEALER SAYS EVERYTHING IS FINE WITH THE CAR AND THEY CAN'T DO ANYTHING ABOUT THE DOORS POPPING OPEN IF THEY CAN'T DUPLICATE THE ISSUE. THIS FAILURE HAS OCCURRED APROX. 15-20 TIMES SINCE THEY REPLACED THE DOOR HANDLES BACK IN SEPTEMBER OF LAST YEAR. *TR

DT: THE CONTACT'S FINGER WAS CAUGHT IN THE AUTOMATIC DOOR, CAUSING INJURY TO HER FINGER. THIS WAS THE PASSENGER'S SIDE AUTOMATIC DOOR. THE DEALER HAS NOT CURRENTLY BEEN CONTACTED. SHE FELT THAT THIS WAS A SAFETY DEFECT BECAUSE IT COULD HAVE CAUSED SERIOUS INJURY TO ONE OF HER CHILDREN. *AK