2022 BMW 7 Series Electrical System

The contact owns a 2022 BMW 740LI. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after walking outside to the parked vehicle, the passenger’s side rear window was open. The failure occurred intermittently; however, on one occasion during the failure, all the windows and the sunroof were opened. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The dealer reset the window system and repaired the window module; however, the failure persisted. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2022 BMW 740LI. The contact stated while attempting to start the vehicle, the contact noticed an abnormal burning odor. There was no warning light illuminated. The contact was unable to start the vehicle and called a tow truck. The contact stated that while the tow truck driver was attempting to start the vehicle with the hood opened, the contact noticed smoke coming from the engine compartment. The vehicle was towed to a local dealer, where it was diagnosed and determined that the engine starter needed to be replaced. The dealer advised the contact that the original starter would be replaced with a similar starter because the recall remedy for NHTSA Campaign Number: 25V644000 (Electrical System) was not yet available. The contact was advised that the starter would later be replaced with the recall part once the part became available, and the contact could request reimbursement from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.