17 complaints reported

2018 BMW X1 Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
17
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2020

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Feb 2020
Jan 2020

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT SPOKE WITH COMPETITION BMW OF SMITHTOWN LOCATED AT 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE SHE BROUGHT THE VEHICLE IN TO BE SERVICED FOR A PARTIAL REPAIR UNDER THE RECALL. THE DEALER ALSO INFORMED HER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL TO REPAIR THE REST OF THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Jan 2019
Nov 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT CENTURY WEST BMW (LOCATED AT 4245 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602, (818) 432-9000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Jan 2019
Nov 2019

VEHICLE HAS A SAFETY RECALL BUT NO REMEDY IS AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS CAR

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Jul 2019
Nov 2019

PURCHASED NEW CAR LATE DECEMBER 2018. QUICKLY REALIZED MY PARTMNER DOES NOT FIT SAFELY IN PASSENGER SEAT. WAS TOLD BY BMW THAT I CAN SELL OR DO LEASE TAKEOVER. A COUPLE MONTHS LATER I HAD A SAFETY RESTRAINT MALFUNCTION. (PREVENTING ME FROM SELLING THE CAR) A MONTH AFTER THAT I HAD TWO RECALLS & SQUEAKY BREAKS. ONE RECALL WAS CLOSED AND THE OTHER REMAINED OPEN. 4 MONTHS INTO PURCHASING A NEW CAR I'M BEING FORCED TO KEEP A CAR THAT IS UNSAFE FOR MY FAMILY. I CANT SELL OR TRADE IN BECAUSE OF RECALLS. BMW WILL NOT TAKE MY CAR BACK AND I CANT SELL IT. I'M STUCK WAITING FOR THEM TO FIGURE OUT HOW TO TAKE CARE OF THEIR OPEN RECALL. BMW HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND I'M FORCED TO DRIVE A NEW CAR THAT THAT I HAVE ONLY HAD 7 MONTHS WHEN 4 MONTHS INTO MY LEASE THE CAR IS ALREADY EXPERIENCING TROUBLE. I CANT SELL THE CAR BECAUSE OF THE RECALL AND NOT ONLY IS THIS A SAFETY ISSUE BUT ITS FINANCIALLY BURDENING MY FAMILY AS WE CANT USE THIS AS OUR FAMILY CAR AS IT IS UNSAFE TO DRIVE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Apr 2019
Oct 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-6666) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Jul 2019
Oct 2019

FILING COMPLAINT IN REGARDS TO RECALL CAMPAIGN NO.19V-349. BMW HAS NOT RESPONDED TO, NOR REACHED OUT TO FIX MY AFFECTED CAR. WHILE THIS IS A VOLUNTARY RECALL, THEY HAVE NOT RESPONDED IN A TIMELY MANNER. LAST OFFICIAL COMMUNICATION WITH THEM WAS IN JULY 2019

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Oct 2019
Sep 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED BMW OF SANTA MARIA (805- 614-0306, LOCATED AT 2150 S COLLEGE DR, SANTA MARIA, CA 93455) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Apr 2019
Sep 2019

THERE IS AN UNRESOLVED RECALL ON MY CAR AND I DO NOT THINK THE AUTOMAKER HAS REMEDIED THE PROBLEM IN A TIMELY MANNER.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Apr 2019
Aug 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Apr 2019
Jul 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V349000(STRUCTURE). THE CONTACT TOOK THE VEHICLE TO PLAZA BMW (11858 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 720-6045) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Jul 2019
Jul 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW ASHVILLE (649 NEW, AIRPORT RD, FLETCHER, NC 28732, (828) 681-9900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Jul 2019
Jul 2019

BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2016-2019 X1 SDRIVE28I AND X1 XDRIVE28I VEHICLES. IN THE EVENT OF A CRASH WHERE THE OCCUPANTS HEAD CONTACTS THE B-PILLAR, THE PILLAR MAY NOT ABSORB AN ADEQUATE AMOUNT OF THE IMPACT. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." I HAVE CONTACTED MY DEALER AND THEY SAY THE "FIX" IS NOT AVAILABLE. SUPPOSEDLY OWNERS WERE NOTIFIED ON JULY 1, 2019 BUT I HAVE SEEN NO NOTICE AS JULY 26, 2019. REMEDY

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Sep 2019
Jul 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Jul 2019
Jun 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. BMW OF SHREWSBURY (770 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 917-6045) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Apr 2019
May 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Jun 2019
Mar 2019

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. STERLING BMW (3000 WEST COAST HWY, NEWPORT BEACH, CA 92663, (949) 200-8722) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 BMW X1, Manufacturer: BMW of North America, LLC
Incident: Sep 2019

Trend Over Time

Complaints by year

Quick Summary

The 2018 BMW X1 has 17 Structure complaints on file. Review the timeline above for detailed owner experiences.