5 complaints reported

2004 BMW X3 ELECTRICAL SYSTEM,SEATS

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
1
Injuries
2

Complaint Timeline

Chronological view of owner reports

Dec 2016

DRIVER'S SIDE SEAT BURNED THROUGH THE SEAT AND BURNED THE JACKET WHEN THE SEAT HEATER WAS TURNED ON WHILE MY WIFE WAS DRIVING. THIS IS THE SECOND TIME IT HAPPENED IN THIS CAR. FIRST TIME IT HAPPENED WHILE THE CAR WAS UNDER WARRANTY, AND THE DEALERSHIP (SILVER SPRING BMW OF MD) REPLACED THE SEAT UNDER WARRANTY. IN THIS CASE GOT LUCKY IT DID NOT CATCH FIRE OR CAUSE ANY INJURY TO US. THIS SITUATION EASILY COULD HAVE ENDED UP IN A CAR FIRE. I WAS STUNNED TO HEAR HOW LITHELY BMW NA APPROACH TOWARDS MY CONCERN WHEN I CALLED TO LODGE A COMPLAINT. AT HIGHWAY SPEED THIS COULD HAVE BEEN A FATAL SITUATION DUE TO DISTRACTION THIS BURN CREATED WORST CAR ON FIRE. *TR

Type: Vehicle, Vehicle: 2004 BMW X3, Manufacturer: BMW of North America, LLC
Incident: Dec 2016
Sep 2014

DRIVING ON FREEWAY AND DRIVER'S SIDE SEAT HEATER OVERHEATED BURNING SEAT AND CREATING ABUNDANT SMOKE INSIDE CAR'S CABIN. THIS WAS A VERY DANGEROUS SITUATION ON THE FREEWAY AND I HAVE NO DOUBT THAT THE SEAT WOULD HAVE CAUGHT FIRE IF I HADN'T FELT THE BURNING SENSATION EARLY ENOUGH. DEALER STATED THAT THEY HAD NEVER HEARD OF THIS HAPPENING AND QUOTED $1200+ REPAIR. RESEARCHED ONLINE AND FOUND MANY SIMILAR OCCURRENCES. DECIDED NOT TO REPAIR AND CHANCE THE SAME HAPPENING AGAIN. DISCONNECTED WIRING TO SEAT HEATER. *TR

Type: Vehicle, Vehicle: 2004 BMW X3, Manufacturer: BMW of North America, LLC
Incident: Dec 2012
Oct 2013 Injury

AS I WAS DRIVING ON THE FREEWAY WITH THE DRIVER'S SIDE HEATED SEAT ON THE LOW SETTING, I FELT A SUDDEN BURNING SENSATION ON MY BACK OF MY UPPER LEFT THIGH AND SHIFTED SLIGHTLY, PUTTING MY HAND UNDER THE AREA TO SEE WHAT WAS THE MATTER. THE REAR AREA OF THE LEFT SIDE SEAT BOLSTER HAD GOTTEN SO HOT I HAD TO TURN OFF THE SEAT HEATER IMMEDIATELY. I DECIDED NOT TO TURN IT ON AGAIN UNTIL ANOTHER TIME IN LATE MARCH WHEN I AGAIN TURNED ON THE SEAT HEATER. THE SAME SUDDEN FEELING OF "OVERHEATING" WAS IMMEDIATELY FELT IN THE SAME AREA, I TURNED OFF THE SEAT HEATER, AND I HAVEN'T USED IT SINCE THEN. WHEN MY CAR WAS IN FOR SERVICE FOR ANOTHER ISSUE, I MENTIONED IT TO MY SERVICE ADVISOR AND ASKED WHETHER HE KNEW OF OTHER SIMILAR INCIDENTS OR WHETHER THERE WAS A BMW RECALL FOR THE ISSUE. HE SAID NO TO BOTH QUESTIONS. *TR

Type: Vehicle, Vehicle: 2004 BMW X3, Manufacturer: BMW of North America, LLC
Incident: Mar 2013
May 2013

SHORT CIRCUIT IN HEATING ELEMENT FOR DRIVER'S SIDE SEAT. SHOCKS OCCUR THROUGH LEATHER WHEN HEATER IS ACTIVE. TURNED OFF HEAT AND DISCONTINUED USE OF HEATING ELEMENT TO AVOID DAMAGE/BURNS. PASSENGER SIDE HEATING ELEMENT IS STILL OK. *TR

Type: Vehicle, Vehicle: 2004 BMW X3, Manufacturer: BMW of North America, LLC
Incident: Jan 2010
Feb 2012 Fire Injury

DRIVER'S SEAT BACK HEATER GRID SHORTED CAUSING DAMAGE TO THE INSULATION AND LEATHER SEAT COVER. IT WAS HOT ENOUGH TO CAUSE PHYSICAL BURNS. *TR

Type: Vehicle, Vehicle: 2004 BMW X3, Manufacturer: BMW of North America, LLC
Incident: Jan 2012

Trend Over Time

Complaints by year

Quick Summary

The 2004 BMW X3 has 5 ELECTRICAL SYSTEM,SEATS complaints on file. Review the timeline above for detailed owner experiences.