2008 BMW X3 AIR BAGS,ENGINE

TL* THE CONTACT OWNS A 2008 BMW X3. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 17V605000 (AIR BAGS) AND 17V83000 (ENGINE) WERE RECEIVED IN SEPTEMBER AND OCTOBER OF 2017. AFTER CONTACTING BMW OF BIRMINGHAM (11000 TOM WILLIAMS WAY, IRONDALE AL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED 2 RECALL NOTICES FROM BMW USA 11/17 AND 12/17 FOR ISSUES WITH THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT AND THE ENGINE PCV VALVE HEATER. CONTACTED MY LOCAL DEALERSHIP TO HAVE THEM FIXED. WAS ADVISED THAT THEY DID NOT HAVE AUTHORIZATION FROM THE NATIONAL OFFICE TO PERFORM THE REPAIRS. WHEN QUESTIONED ABOUT HAVING THE PARTS THE SERVICE REPRESENTATIVE ADMITTED THAT THEY COULD GET THE PARTS BUT WOULD NOT BE REIMBURSED FOR THE REPAIR BECAUSE THE NATIONAL OFFICE HAD NOT AUTHORIZED THEIR USE. REPEATEDLY CHECK WITH THEM OVER THE NEXT SEVERAL MONTHS. RECEIVED THE SAME ANSWER AGAIN AND AGAIN. CONTACTED BMW USA DIRECTLY THROUGH THEIR CUSTOMER SERVICE AND SPOKE WITH THEIR REPRESENTATIVE WHO STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE KNOWN SAFETY ISSUES AND WERE HOPING TO HAVE THEM FIXED LATER THIS YEAR. WHEN I INFORMED THEM THAT THE LOCAL DEALERSHIP SAID THEY COULD GET THE PARTS THEY FINALLY ADMITTED THAT YES THEY HAD THEM BUT NOT ENOUGH TO COVER ALL THE RECALLED VEHICLES SO THEY WERE NOT AUTHORIZING REPAIRS YET.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE RECALL NOTICES STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED FOR MONTHS. A DEALER WAS CONTACTED (BMW OF FREEHOLD, 4225 U.S. 9, FREEHOLD, NJ 07728, (732) 410-6096), BUT THE CONTACT RELOCATED. THE MANUFACTURER WAS NOTIFIED OF THE CONCERNS PERTAINING TO THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.