2024 BMW X3 BACK OVER PREVENTION

Rear cross traffic alert safety feature does not work as advertised and is poorly implemented on my 2024 BMW X3. It sometimes will give a visual or visual & audio indication but this is a very rare occurrence and is dangerous. By the time an alert is generated an accident will have occurred. It does not detect pedestrians walking behind the vehicle. It cannot be relied on and it's as if the vehicle does not have this common safety feature. My dealer was sympathetic but stated this is normal operation for this vehicle and other BMWs as well.

After verifying that the vehicle is equipped with front amd rear cross traffic audio and visual alert features, I brought the car to the dealer because it was not showing any cross traffic alerts. They could not find any issues with the sensors, not could they explain why it was not working after checking that all of the configuration settings are correct. Only very close proximity detection of objects works, which confirms that the sensors do indeed function (e.g., coming close to a building or a person). The BMW user manual and video overview for this X3 vehicle confirm how it should work, but it does not function at all. You can see the cross-traffic functional overview in the BMW mobile application. This important safety feature does not work as represented by BMW, not can the certified dealer correct the problem.

There are no audible alerts and insufficient visual alerts to indicate when cross traffic is approaching from the rear left or rear right of the vehicle while backing up. The functionality only works when there is a blind spot to the immediate right or left of the vehicle. This is inconsistent with the industry standard. The current vehicle is a 2024 BMW X3 model year. However, in comparison to three other vehicles we operate which are all 2016 model years and poses this technology, it makes driving the 2024 BMW X3 a concern. We have reported this to our dealer, who has indicated the vehicle is operating as designed. This is contradictory to the lead technician at our dealership, who maintained that there should be a clear audible alert to accompany the minimal visual alert on the screen.