2000 BMW X5 Latches/Locks

TL*THE CONTACT OWNS A 2000 BMW X5. WHILE PARKED, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE USING THE FRONT DRIVER SIDE DOOR BUT THE DOOR WOULD NOT OPEN. THE CONTACT EXITED THE VEHICLE THROUGH ANOTHER DOOR AND NOTICED THE FRONT DRIVER SIDE DOOR ALSO WOULD NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,000. THE VIN WAS UNAVAILABLE.

NONE OF THE REAR DOORS WILL LOCK OR SHUT PROPERLY. WHILE DRIVING DOORS HAVE COME OPENED. PLEASE PROVIDE MORE INFORMATION. *AK

DOOR LOCK WILL LOCK AND UNLOCK WHEN SWITCH IS USED, BUT THE DOOR LATCH WILL NOT RELEASE WHEN IN UNLOCKED POSITION. CONSUMER HAD TO CRAWL OUT THROUGH WINDOW. BMW HAS BEEN CONTACTED. *AK