11 complaints reported

2002 BMW X5 Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
11
Crashes
1
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2019

RECEIVED A NOTICE FROM DMV OF VIRGINIA THAT THE AIR BAG IS RECALLED AND NEEDS TO BE REPLACED. UPON CALLING THE BMW RECALL LINE, THEY SAID THE RECALL IS NEW AND IS DATED JANUARY 2019. SET UP AN APPOINTMENT TO HAVE THE BAG REPLACED AT FLOW BMW IN WINSTON-SALEM, NC ON SEPTEMBER 13, 2019, THEY INFORMED THE BAG HAD ALREADY BEEN REPLACED AND THAT NO REPAIR WAS NECESSARY. I CHECKED MY RECORDS ON THIS VEHICLE AND THE AIR BAG HAS NEVER BEEN REPLACED. HOW DOES THIS MAKE SENSE WHEN THE RECALL IS DATED JANUARY 2019 AND MY VEHICLE HAS NOT BEEN SERVICED DURING 2019 BY A BMW DEALER.

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Sep 2019
Sep 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V015000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND THEY REQUESTED A PHOTOGRAPH OF THE STEERING WHEEL. ONCE THE MANUFACTURER RECEIVED THE PHOTOGRAPH, THEY SENT AN E-MAIL TO THE CONTACT STATING THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE E-MAIL WAS RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: LP48169. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Sep 2019
Feb 2017

CAR CAN NOT BE INSPECTED BECAUSE OF AIR BAG LIGHT STAYS ON.

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Feb 2017
Feb 2015

DRIVING ON CRUISE CONTROL 70 MPH AND WE HEARD A BIT BAMMMMMM AND SMOKED COMING OUT OF THE CRACK OF THE DOOR . IT TOOK A MINUTE TO REALIZE THAT THE AIR BAGS HAS JUST WENT OFF FOR NOT APPARENT REASON. SCARE THE [XXX] OUT OFF ME!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Feb 2015
Dec 2011

TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT WAS DRIVING 30 MPH WHEN THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 184,700.

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Dec 2011
Dec 2010 Fire

BMW X5 2002. CAR SITTING IN DRIVEWAY OVERNIGHT ACTIVATED 5 OF 6 AIRBAGS. WINDSHIELD BROKE AND DASHBOARD SHOW FIRE DAMAGE.

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Dec 2010
Feb 2010

TL*THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT THE AIR BAG LIGHTS ILLUMINATED REPEATEDLY AND THE DEALER COULD NOT REPAIR IT. THE DEALER MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE; HOWEVER, THEY WERE UNABLE TO DO SO. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED HER TO TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE MANUFACTURER CONTACTED THE DEALER WHERE THEY REPAIRED THE VEHICLE UNDER WARRANTY FOR THE PARTS. SHE HAD TO PAY A $500 DEDUCTIBLE FOR THE LABOR. THE FAILURE MILEAGE WAS 63,000.

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Apr 2010
Oct 2009 Crash

I GOT INTO A AUTOMOBILE ACCIDENT ON MONDAY OCT 19, 2009. I WAS DRIVING MY 2002 BMW X5. SOMEONE DRIVING AROUND 50MPH HIT MY X5 REAR IMPACT TO DRIVERS SIDE. THEN I BELIEVE IT DRAGGED ALONG THE DRIVERS SIDE. THE AXLES BROKE, TIRE WENT TO THE HIGHWAY, THE CAR WAS BENT IN A WAY THAT THE ROOF WAS POINTING UPWARDS IN THE MIDDLE. THE IMPACT WAS SO GREAT THAT MY CAR (X5) IS CONSIDERED TOTALED. THE ISSUE I HAVE IS THAT MY CAR SHOULD BE EQUIPPED WITH MANY AIRBAGS. HOWEVER, NON OF THE AIRBAGS OPENED TO PROTECT ME. *TR

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Oct 2009
Jan 2008

WE WERE BACKING UP THE CAR FROM THE RESTAURANT AND DRIVER SIDE AIR BAG AND CURTAIN AIR BAG POPPED OPEN BUT NOT DEPLOYED WITH AIR FOR NO REASON. TOOK THE CAR TO DEALER THEY SAID SENSOR UNDERNEATH THE CAR INITIATED, AND TO REPAIR COSTS WILL BE $4,000.00. I DON'T HAVE MONEY TO FIX THE CAR AND THEY RELEASED THE CAR TO ME. THE BAGS ARE NOT DEPLOYED AND AFRAID OF DEPLOYING WHILE DRIVING. *TR

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Aug 2008
Jan 2003

CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED, WHICH COULD CAUSE THE AIR BAGS TO BE INOPERATIVE IN THE EVENT OF AN ACCIDENT.*JB

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Aug 2003
Jan 2002

CONSUMER STATES THAT HAD ORDER VEHICLE WITH BACK AND SIDE AIR BAGS AND THE AIR BAGS CAME DISCONNECTED. NLM

Type: Vehicle, Vehicle: 2002 BMW X5, Manufacturer: BMW of North America, LLC

Trend Over Time

Complaints by year

Quick Summary

The 2002 BMW X5 has 11 Air Bags complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.