2019 BMW X5 ELECTRICAL SYSTEM,ENGINE

a concern regarding my BMW x5 it’s a 2019 x50i it’s my only vehicle that I have to get to and from work and drive my family around. I have been having starting issues at random times I can go a week no issues than randomly. My vehicle doesn’t want to start. Also, I have engine codes that are the same ones that apply to other recalls my starter is my main concern because it is an unsafe situation in certain circumstances because it’s happened at a light due to the auto stop switch I have to turn it off so that problem wouldn’t occur anymore because it also happened on the freeway during traffic that was a scary scenario when I had my family with me luckily it did turn on as I was steering out the way of traffic, I love the car unfortunately it is giving me safety concerns ,I seen there is a recall on NHTSA Campaign Number: 24V-576 subject : Starter Motor May Fail and Overheat according to this my vehicle meets all these criteria’s I need help with further assistance please if you can and thank you for your time.

Car started hesitating to start then messaged popped up on screen saying my system was overheating I had to pay for a new starter.

I received a recall on my vehicle for an electrical update and was out of town when it malfunctioned. The vehicle would not start on the first try. Tried again and it immediately overheated, with smoke and a burning smell coming from the hood. It was towed to the dealership, and the starter and battery ended up needing to be replaced. I believe the failure of these parts was caused by the software issue that the recall was for. The dealership refused to compensate for the replacement of the battery and starter, claiming that it was not under the recall. When I reached out to corporate, they also refused to help. The car was at the dealership for a month, and the total cost of repairs was $2,200.

I have a 2019 BMW X5 that experienced engine failure and required a new battery and starter to be installed. I feel certain that it is related to a recall on some 2019/2020 models but my vin is not included. [XXX] I received a fault warning for drivetrain malfunction. I took the car to the bmw dealership and was told it was an upper radiator blind failure and had it replaced. The dealership performed a software update per recall SIB 120524. The mileage was 36,981. While visiting family in New Orleans[XXX] @ [XXX] in the afternoon, on Decatur (heart of French Quarter) the car died in the middle of rush hour traffic. Fault came up that said ”engine overheat will attempt restart in 180 sec.” Car would not start and had to be towed to local BMW. Highly stressful as I was with my daughter. We had people honking horns, screaming at us, police threatening to ticket us, etc. ordeal lasted 2 hrs until tow arrived. After 4 days in the BMW shop I was advised a new battery was needed. No indication the starter was checked at this time. Mileage was 40,168. The next day [XXX] when driving home to Dallas I pull over to get gas in Natchitoches, La. I fill up and try to start car and failure notice shows up ”engine overheat will attempt restart in 180 sec”. Same thing as before new battery installed. The car did not restart even after an hr of waiting. Would not take a jump so we had to be towed to Shreveport(1 1/2 hrs away) to closest BMW dealership. I was traveling with My son and was beyond grateful at the kindness of the tow driver as he took us to get food and a hotel that was safe after delivering the car to the dealership. The next afternoon the Shreveport dealership determined that the starter failed and it had to be replaced. Mileage was 40,423. I feel I am due repayment for the tows and repairs on what I feel are recall related. I have contacted all 3 dealerships and North America BMW to get the run around. No one wants to take accountability! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car wouldn't start anymore, starter malfunction. couldnt go into neutral

Vehicle didn’t move after coming to a full stop at a traffic light. And it displayed a message stating the starter has overheated and that it needed to cool down. The timer for the cooldown period kept on increasing up to 180 seconds and consequent attempts to start the vehicle after the cooldown period didn’t help.

The contact owns a 2019 BMX X5. The contact stated while parked, the vehicle stalled; there was an abnormal odor coming from the outside of the vehicle. No warning light was illuminated; however, the "Engine Overheating" message was displayed on the instrument panel. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure still occurred. The vehicle was towed back to the dealer to get a diagnosis; the contact received a diagnosis stating that the starter motor needed to be replaced. The contact did research and was made aware of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,397.