2020 BMW X5 Electrical System

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign: 25V644000 (Electrical System); however, the part to do the recall repair not available. The local dealer was contacted and confirmed that parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue; however, no assistance was provided. The contact had not experienced a failure.

The contact owns a 2020 BMW X5. The contact stated that while stopped at a traffic light, after the light changed, the accelerator pedal was depressed and the vehicle stalled. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the starter had failed. The mechanic advised the contact that the VIN was included in NHTSA Campaign Number: 25V644000 (Electrical System). The contact was advised to have the vehicle towed to a dealer for the recall repair. The contact called a local dealer and was informed that the recall remedy was not available. The contact called the manufacturer and was informed that the remedy was not available, and there was no ETA for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 75,000.

A code for check engine came on and the code is say active grille shutter. I also see there is a safety issue for the same issue on other models of bmw. I'm not seeing one for X5 which needs to be added to the list.

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to immediately start. There was a timer displayed notifying the contact when to restart the vehicle; however, the vehicle failed to start. The contact's husband inspected the vehicle and noticed that the engine was running hot despite the vehicle not being driven. The vehicle was towed to the dealer. The dealer determined that the battery had failed and needed to be replaced. The dealer informed the contact that the belts and motor mounts were damaged and might need to be replaced or repaired. The dealer also informed the contact that the part was not expected until November 2025. The starter was replaced, and a software update needed to be performed. The manufacturer was made aware of the issue. The failure mileage was 73,285.

On February 14, 2025, my 2020 BMW X5 unexpectedly failed to restart after engaging the Auto Start/Stop function while waiting at a traffic light. Despite multiple attempts, the vehicle would not turn back on, leaving me stranded in active traffic and creating a significant safety hazard. This failure occurred only three months after BMW applied a recall fix (software update) to address a known issue with the starter system. BMW initially issued a nationwide recall in July 2024 related to the starter function, with official letters sent to owners in September 2024. I purchased this vehicle in October 2024 and, upon learning of the recall, took it to an authorized BMW dealership in November 2024, where the recall remedy was applied (software patch). Despite this fix, the vehicle has now suffered a complete starter failure at just 50,250 miles, which is extremely premature for a modern luxury vehicle. BMW technicians at the dealership have confirmed that the starter motor itself has failed and requires full replacement. However, they claim it is unrelated to the recall, despite the failure occurring directly in line with the recall-related system. This issue is not an isolated incident—multiple BMW owners have reported similar failures following the recall fix, suggesting that the software update did not fully resolve the underlying defect. Given that the failure occurred under normal driving conditions and shortly after the recall repair, this raises serious concerns about the effectiveness of BMW’s recall remedy and the reliability of the Auto Start/Stop system. To date, BMW corporate has not yet provided a resolution, and I am seeking answers regarding whether this failure will be covered under an extended recall or goodwill repair. A premature starter failure caused by a known defect is unacceptable and presents a severe safety risk—had this occurred in a more dangerous situation, such as on a highway or at a railroad crossing, the consequences could have been

The contact owns a 2020 BMW X5. The contact stated that the PUSH to START button was inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the control sensor for the start button to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,800.

MY SAMSUNG GALAXY S9 PHONE SEEMS INCOMPATIBLE WITH MY X5. ABOUT EVERY 30 MINUTES THE NAV DISPLAY AND HALF THE INSTRUMENT PANEL BLACK OUT FOR ABOUT 10 SECONDS THEN RESTARTS. THIS OCCURS ON THE HIGHWAY AND IN THE CITY.

NAVIGATION DISPLAY AND RIGHT SIDE OF INSTRUMENT PANEL GO BLANK INTERMITTENTLY AND THEN RESET AND COME BACK ON AFTER ABOUT 10 SECONDS. DISPLAY GOES OFF DURING PERIODS OF DRIVING AND OR STATIONARY WITH VEHICLE ENGINE RUNNING. OCCURS DURING TIMES AT HIGHWAY SPEEDS AND CITY DRIVING. *TR