6 complaints reported

2021 BMW X5 BACK OVER PREVENTION

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2024

You get no warning when backing out of a parking spot all features are on but no warning

Type: Vehicle, Vehicle: 2021 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jul 2024
May 2024

Rear cross traffic alert does not work in the subject car. BMW Owners' Manual describes a system that should alert from two parking spaces away while backing out, the system gives no alert as described. What follows is my post to a BMW Owner's group where members are discussing similar issues with their vehicles. This problem is a large one and needs to be investigated. Rear cross traffic alert is a critical safety system. "Regional field service rep spent several hours last week with the car. Made some updates/integrations and declared the systems now working. I did some controlled testing in a parking lot in reverse with both brake applied and rolling in reverse. ZERO visual or acoustic alert from the rear cross traffic alert system. I am convinced BMW and the dealers are trying to cover up this colossal failure of a very important and basic safety feature BMW says they sold us! I will give corporate one more try and then will report to NHTSA that BMW has a major defect in their cars." I am scheduled to talk with the regional BMW engineer in the next two weeks. Is there a means for me to update this submission?

Type: Vehicle, Vehicle: 2021 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Mar 2024
Jan 2024

The contact owns a 2021 BMW X5. The contact stated that while reversing at night, there was not adequate lighting to view the surroundings behind the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, who stated that the battery was low. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 11,000.

Type: Vehicle, Vehicle: 2021 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jan 2023
Jul 2022

When in reverse, the vehicle doesn't give any warning (audio or visual) that a person or vehicle is approaching on either side.

Type: Vehicle, Vehicle: 2021 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jun 2022
Sep 2021

When reversing out of driveway/parking space, the rear cross traffic warning alert doesn't give any warning until my vehicle is inches from another vehicle. The system isn't sensitive enough.

Type: Vehicle, Vehicle: 2021 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Sep 2021
Sep 2021

System fails to notify me of pedestrians/cross traffic when backing out of driveway, parking lots, etc. Multiple near misses. Orange/red shadows on screen do not appear. Ditto for beeps.

Type: Vehicle, Vehicle: 2021 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Sep 2021

Trend Over Time

Complaints by year

Quick Summary

The 2021 BMW X5 has 6 BACK OVER PREVENTION complaints on file. Review the timeline above for detailed owner experiences.