2022 BMW X5 Power Train

Like numerous other BMW owners, my transfer case is failing in my vehicle. It’s actively causing jerking/shuddering/locking up at low speeds and while making turns. This poses a significant danger to the driver and passengers in the vehicle, and other drivers as well while turning or trying to merge with traffic. I’ve brought the car into the dealer had the transfer case fluid changed according to the service bulletin that exists for this problem but it persists. I’ve brought the vehicle back into the dealer and told that now BMW suggests paying for another fluid change. This is obviously a known problem (thus the service bulletin), it’s persisted with models like mine for over 5 years, had cost numerous owners significant amounts of monies out of pocket, and poses a safety risk given the transfer case is a foundational component of these vehicles’ drive trains. Finally it’s a problem BMW openly admits they caused with improper fluid in the component. I believe the above meets all criteria for a formal recall that BMW should cover (or reimburse) the costs for given their negligence and the risks it poses. Can you confirm why this hasn’t risen to a formal recall? And confirm the steps you’re actively taking to elevate this to that status with BMW?

There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 BMW X5. The contact stated while entering into a parking lot, the vehicle accelerated on its own without any warning, causing the contact to strike some plants in the parking lot and causing damages under the vehicle. No one was injured. A police report was filed. The dealer was contacted but did not diagnose the vehicle. The manufacturer was contacted and sent a tech to diagnose the vehicle that stated no failure was found. The failure mileage was 10,000. The VIN was not available.

1. Drivetrain Malfunction 2. It may cause danger while driving with limited power output, even stopping the vehicle in the middle of the road. 3. Still waiting for the dealer to diagnose the problem, but have found out that the same model has the same issue.

Drive Train Malfunction. At about 1500 miles on the vehicle, while driving on a highway, the vehicle automatically shifted to Neutral. The vehicle came to a full stop on a highway. This could have been a multiple car accident if the cars were going at highway speed. BMW SOS called me saying they received a Drive Train Malfunction alert. They had me pull over, asked me a few questions about the car and roads and let me go back on the road. I reported the issue to the manufacturer who inspected it but said the issue cannot be reproduced.