2021 BMW X6 SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

The contact owns a 2021 BMW X6. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact shifted into park while the vehicle was in motion to stop the vehicle. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. In addition, the contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle started after several attempts. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with starter motor failure. The contact was informed that the starter motor needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.