2019 BMW X7 Electrical System

Our car stopped at light and then wouldn’t start back up. Had roadside assistance come and battery is normal. I’m stranded at the moment blocking a lane and it seems to be the starter. There is a recall on starters from 2019-2020 on X7. My VIN is not included so the recall should be expanded.

The started dies on my car. BMW issued a notification stating that there was a defect with the starter and a software patch had to be installed by the dealer. Without the patch, the notice indicated that the starter could overlap and die - which is what happened to my car. I had to have it towed - it died in the middle of a busy intersection. The notice indicted that drivers would be reimbursed for repairs that had to be made due to the issue. I had to have my starter replaced. I have requested assistance from the dealer and from BMW directly for months and nothing has happened. The repaid cost me over $1500. I would like to be reimbursed. The vehicle has approximately 65,000 miles.

I have a 2019 bmw x7 and having an issue with the shark fin antenna leaking water shorting my tcu and pcu causing an emergency call system malfunction aswell as a chassis error. This is the 3rd time having to get this fixed. First 2 times were covered under warranty third time I have to pay $3100 which is not acceptable knowing that bmw knows of this issue

The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The contact stated that the vehicles behind had to go around the vehicle. The contact was concerned for the safety of his son and himself due to the failure. The local Police Department was contacted and arrived on the scene to control the flow of traffic. A tow truck arrived on the scene and towed the vehicle to a parking lot. The contact stated that the following day the vehicle was towed to a local dealer and the recall repair was performed; however, the vehicle was not diagnosed. The contact was informed that the replacement of the starter was an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 85,000.

While operating the x7, liquid from a loose lid of a cup was spilled (not in excess of 2oz) onto the console area as it was being placed into temperature controlled cupholders just forward of the gear shifter. This minimal amount of liquid caused the parking mechanism- GWS SHIFTER to short/fry rendering the car unable to shift gears. A message that the "P Button Not Working" and instruction to "hold the start/stop button down for 3 seconds" to make the car go into park was given. The Park button, shifter and start/stop buttons are located in the console behind the cup holders. This is a GREAT danger because this complete system failure can happen with MINIMAL liquid contact from incidental spills and the car becomes immovable. My car had to be towed to the dealer to have the GWS Shifter REPLACED and reprogramed and was VERY costly, and NOT covered by BMW warranty. BMW North America is aware of liquid in the cup holder area causing issues to the mechanical systems as a class action lawsuit was just unveiled due to liquid causing air bag problems. The airbag and gas shifter are housed in the same location. Please investigate this as this is a family vehicle (for us) and the provided cup holders are very likely to be used. This failure can cause a person and/or family to be in great danger if they suddenly cannot control their car.

The SOS malfunctions by disabling the center display panel. The satellite radio and navigation don’t work. An error message populates the main dash display and cannot be reset by driver. The SOS device box is located in the rear overhead panel where it’s very difficult to access. The dealer replaced the SOS box and Li battery. After 3 weeks, the SOS malfunctions again where it randomly calls the BMW roadside assistance every few minutes. During this time, the center display screen functions are gone and replaced by a calling SOS message and all functions are inoperable. This time dealer says the rear antennae fins has water intrusion which corroded the “electrical fins.” They replaced this part. Bottom line: the most important part of the vehicle should be the most reliable part. This device should never break and water definitely should not enter the rear antenna and corrode the electrical contacts. A major safety risk and Very poor design in my opinion. Thank you for investigating this problem.