2020 Buick Enclave UNKNOWN OR OTHER

Bracket holding exhaust pipes broke and I'm told it is a hazard. It is over $400 to fix it, I paid almost $6,000 for warranty service contract when I bought my car which doesn't cover it. It looks like this same problem is listed for 2019 but not 2020 which would have covered it if you would list it as a problem for 2020 also. [XXX} Please review and hopefully others have let you know also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Front Exhaust got a hole and rusted through as in similar years. This Exact issue is covered for both the 2019 and 2021 Models of the Buick Enclave under a special coverage adjustment (N212356540 and N222385510), but not for the 2020 model. It would seem to follow that if the year prior and after both have this issue, then the middle year should also be covered under a special coverage as the problem had not been fixed. The vehicle is currently getting service done for this exact issue covered under the special coverage adjustments and poses an environmental hazard as the exhaust is not going through the catalytic convertor and dumping pollutants directly in the the air. The only warning was a rattling noise when shifting and according to dealership is most likely caused by the bracket coming detached and breaking off.

We bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. At that time we thought it may have been a cracked window window. Actually we weren’t really sure because we don’t use the sunroof or anything really. However, it stopped doing it until around October 2023 when it escalated as it is our only vehicle and we are extremely busy. We hadn’t had the chance to take it in yet then in January 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could’ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. Something no one even ever made us aware of and something I’ve never in my whole history of owning vehicles with sunroof have I ever experienced I’ve never had a vehicle pour water from the ceiling , the dealership told us that it was our responsibility even though we have all warranties that you can have an as I’m looking online so many people with 2020 Buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. We have children and waters pouring all over the driver while they’re trying to drive. I believe this is very big safety concern. I do believe that this is some type of malfunction with the Design, as I did see a recall for the same problem on a enclave, a few years older then ours. I pay $600 a month for my vehicle and I do not have $600 to get the situation fixed when I don’t believe that I should have to pay that when my vehicle came with this issue if someone could please look into this I would greatly appreciate it and I’m sure the hundreds of other people on the enclave recall thread as well. Not to mention the things inside of the vehicle that all this water could damage like my OnStar.

While driving my car in normal weather/temperature conditions, the driver side sunroof literally exploded. There was a very loud bang, like someone fired a gun next to my head, and initially I thought someone had shot out one of my car windows with a gun. Upon seeing it was the sunroof I then thought an object had falled through the sunroof window. However, upon inspection, the sunroof window glass was actually blown from the inside out. See attached photographs. There was no prior apparent damage/crack/chip to the sunroof glass or mechanism. There was no sudden change in weather, internal or external temperature or pressure inside the car at the time of the explosion.

REAR SUNSHADE CLIP HAS BROKEN TWICE IN THE 5 MONTHS.