2015 Buick Regal Exterior Lighting

I purchased my 2015 buick in May of 2015. At about December of 2017 the drivers HID head light was breached and moisture crept in creating an inner fog and eventually a puddle of water. In the falloff 2018 the same thing happened on the passengers side. I've removed both head assemblies and tried to fix the problem with very little success. Now I am looking at replacing both lamp assemblies at a cost of $2200 not counting labor.

Drivers side headlight has condensation in it & stopped working. Vehicle hasn’t been involved in any accidents or incidents that would have caused this. Dealer advised of the problem while performing oil change.

TL* THE CONTACT OWNS A 2015 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT WAS FILLED WITH MOISTURE. THE CONTACT WAS CONCERNED THAT MOISTURE IN THE HEADLIGHT HOUSING MAY CAUSE THE HEADLIGHT TO BECOME INOPERABLE WHILE DRIVING AT NIGHT AND POSSIBLY CAUSE AN ACCIDENT. THE DIAGNOSIS WAS CONFIRMED BY AN INDEPENDENT MECHANIC. KARP BUICK (400 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570, 515-665-1739) WAS CONTACTED AND INFORMED OF THE FAILURE BUT PROVIDED NO REPAIR ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.

THE DRIVER SIDE HEADLIGHT ASSEMBLY HOLDS WATER AND MOISTURE AND LIGHT CAN NOT COME OUT VERY WELL IT'S A KNOWN ISSUE AND SHOULD HAVE A RECALL ON IT

WE HAD THE DRIVER'S HEADLIGHT REPLACED UNDER WARRANTY DUE TO IT HOLDING WATER. ONCE WE GOT THE CAR BACK AND DROVE IT AT NIGHT, IT WAS APPARENT THAT THE LIGHT PATTERN WAS NOT THE SAME. SEE PHOTO. WE WERE NOT ABLE TO SEE THE ROAD ON THE LEFT SIDE SINCE THE BEAM WAS ESSENTIALLY POINTED DOWN SO I TOOK THE VEHICLE BACK AND THEY SAID THAT THE HEADLIGHT WAS A NEW DESIGN AND THAT'S HOW IT LOOKS BUT THEY CLAIMED TO HAVE ADJUSTED IT AGAIN. THAT WEEK WE DROVE TO ORLANDO AT NIGHT AND ALMOST EVERY CAR IN THE OPPOSITE DIRECTION WOULD EITHER FLASH THEIR LIGHTS AT US OR HONK THEIR HORN. I DID A STATIC TEST AND THE LEDT LIGHT WAS ILLUMINATING OVERHEAD ROAD SIGNS AT A DISTANCE OF 50FT SO WE WERE BLINDING ONCOMING DRIVERS. I CONTACTED BUICK CORPORATE AND THEY TOLD ME TO TAKE THE VEHICLE BACK TO THE DEALER A 4TH TIME, ONCE AGAIN I WAS TOLD THIS IS THE NEW DESIGN BUT WE WILL ADJUST IT. AS IT STANDS RIGHT NOW, MY LEFT AND RIGHT HEADLIGHTS ARE THROWING 2 COMPLETELY DIFFERENT LIGHT PATTERNS, I STILL CAN'T SEE THE LEFT SIDE OF THE ROAD AND THE HIGH BEAMS ON THE LEFT SIDE DON'T SEEM TO ILLUMINATE ANYTHING AT ALL. I'M A LICENSED ENGINEER AND ACCIDENT RE-CONSTRUCTIONIST THAT HAS SUBJECTED OTHER VEHICLES TO DOT AND SAE HEADLIGHT TESTS AND THESE LIGHTS WILL NOT PASS. IT ALSO CAUSES UNDUE STRESS ON THE THE DRIVER SINCE THE LIGHTING PATTERN IS NO LONGER CONSISTENT ACROSS THE FRONT OF THE CAR. I WOULD LIKE SOME HELP IN GETTING GM TO ACKNOWLEDGE THIS ISSUE AND CORRECT IT SINCE THEY ARE TELLING ME THAT ONCE MY WARRANTY EXPIRES IN MAY, THEY ARE NO LONGER RESPONSIBLE