10 complaints reported

2016 Cadillac Escalade UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
10
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2026

TRANSMISSION ISSUES. MY VEHICLE LUNGES AND HAS HARD SHIFTS WHEN ACCELERATING FROM LOW SPEED TO HIGH SPEEDS. ALSO LUNGES WHEN SLOWING DOWN OR STOPPING

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Feb 2026
Aug 2025 Fire

My starter caught on fire trying to start my car

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Aug 2025
Dec 2023

The cue system glitches, which can be a safety hazard when it is connected to a phone using GPS or assisted talking technology.

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Aug 2023
Aug 2023

The trunk closes on its own at all times. I was vacuuming on the back door area behind the driver’s side and the trunk closed and opened twice. Then I was vacuuming my trunk space and the trunk closed twice automatically once hitting me in the head and doesn’t have a sensor that senses a body or something or someone there. This is a very dangerous flaw and needs to be corrected before someone is killed by this!!!

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Aug 2023
Feb 2021

RUNNING BOARDS GO UP AND DOWN WHEN THE DOOR IS OPEN. BOTH MY WIFE AND NINE YEAR OLD DAUGHTER ALMOST HAD THEIR LEGS CAUGHT WHEN STEPPING OUT OF THE VEHICLE. THIS IS DANGEROUS AND THE MANUFACTURER CLAIMS NO RESPONSIBILITY. VERY DANGEROUS SAFETY CONCERN.

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Oct 2021
Dec 2020

INFOTAINMENT SCREEN SHOWS CRACKING, BECOMES UNRESPONSIVE AND CLICKS ON IT'S OWN INTERMITTANTLY. RENDERS ALL FUNCTIONALITY INCLUDING ALL RADIO/SOUND, NAVIGATION, PROJECTION, ETC... USELESS.

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Jan 2020
Oct 2020

MY 2016 BLACK CADILLAC ESCALADE HAS A PAINT DEFECT ON THE HOOD AND ROOF WHERE THE CLEAR COAT IS/HAS DETERIORATED MUCH FASTER THEN THE REST OF THE BODY; IN FACT THE BODY PAINT IS STILL SHINY AND AS FAR AS I KNOW THERE IS A 5 YEAR MANUFACTURE WARRANTY ON THE PAINT. IT IS A KNOWN ISSUE WITH GM ON 2016 BLACK VEHICLES THAT THIS IS OCCURRING. I CONTACTED MY LOCAL CADILLAC DEALER IN WHICH I HAVE ALL MY SERVICE DONE THROUGH AND I WAS TOLD THAT MORE THAN LIKELY I WILL HAVE TO PAY A PART OF THE REPAIR, WHICH IT NOT RIGHT BEING THAT WE PAY TO DRIVE A QUALITY VEHICLE AND IS ONLY 4 YEARS OLD. UNEXCEPTABLE!!!

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Sep 2020
Jan 2020

WHILE THE VEHICLE WAS STILL UNDER WARRANTY (WITHIN A FEW MONTHS OF OUR INITIAL PURCHASE) WE CONTACTED THE ESCALADE DEALERSHIP IN DUBLIN, CA INFORMING THEM THAT OUR ESCALADE WOULD STALL UPON ACCELERATION GOING FORWARD OR REVERSE CAUSING IT TO JOLT (KICKBACK) ONCE IT ACCELERATED. THE DEALERSHIP INSPECTED IT AND SAID NO PROBLEM WAS FOUND. WE BROUGHT IT BACK MULTIPLE TIMES TO HEAR NO PROBLEM FOUND. THROUGH THE LIFE OF THIS VEHICLE IT CONTINUES TO HAPPEN BUT NOW MORE VIGOROUSLY.

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Jan 2020
Aug 2017

ALMOST EVERY VEHICLE THAT HAS A KEY FOB WILL SHIFT INTO PARK AND SHUTOFF THE ENGINE IF YOU ARE STOPPED AND PRESS THE ENGINE STOP BUTTON. MY CAR DOES NOT AND I HAVE EXITED MY CAR ON 3 OCCASIONS THINKING IT WAS SHUT OFF (ENGINE IS TOO QUIET) AND MY CAR STARTED DRIVING AWAY WITH NO ONE AT THE WHEEL. THE WORST TIME IS WHEN I PULLED OVER TO HELP A STRANDED MOTORIST AND MY CAR TOOK OFF ACROSS A BUSY INTERSECTION - LUCKILY ANOTHER MOTORIST GOT OUT OF THEIR CAR AND STOPPED MY CAR - AVERTING A MASSIVE ACCIDENT. THIS IS A DEATH MACHINE WAITING FOR A VICTIM. GM PLEASE CORRECT THIS.

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE ESV, Manufacturer: General Motors, LLC
Incident: Jul 2017
Jan 2016

CAR VIBRATES FROM 35MPH UP TO 80 PLUS. HAD IT TO DEALER 5 TIMES AND THEY KNOW THAT THERE IS A VIBRATION. THEY SAID GM SAID THE TORQUE CONVERTER WAS OUT OF BALANCE AND GM WAS DESIGNING A FIX . ABOUT 5 CALLS AND THREE WEEK LATER THEY RECEIVED A NEW SPECIAL TORQUE CONVERTER AND AFTER IT WAS INSTALLED THE VIBRATION WAS STILL THERE. YOU CAN FEEL THE VIBRATION IN THE STEERING WHEEL, THROTTLE, CENTER CONSOLE, FLOOR, AND THE SEAT. THE SERVICE MANAGER HAS BEEN VERY POLITE AND HAS GONE OUT OF HIS WAY TO HELP. A GM FIELD SERVICE REP HAS LOOKED AT THE CAR AND SAID IT IS WITHIN GM SPEC,S. I AM READING ALL OVER THE INTERNET OF THE SAME PROBLEM AND GM HAS REPLACED DRIVELINES, WHEELS, TIRES, TORQUE CONVERTERS, SHOCKS, REAR AXLES, ENGINE MOUNTS, ETC. AND STILL HAVE A VIBRATION PROBLEM. THEY HAVE EVEN BOUGHT SOME OF THE 2015 AND 2016 BACK. THIS IS HAPPENING ON ALL GM FULL SIZE SUV'S. CHEVROLET, GMC, AND CADILLAC.

Type: Vehicle, Vehicle: 2016 CADILLAC ESCALADE, Manufacturer: General Motors, LLC
Incident: Jan 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Cadillac Escalade has 10 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.