2017 Cadillac XT5 Power Train

I have a 2017 Cadillac xt5 which the transmission is kicking and has a shattering issue car was just over the warranty and was told I have to pay for a replacement car had 70k miles and was told from a mechanic that there was a recall on these cars when I checked my vin the car is not under recall but is presenting the same issue as the ones under recall.. I took it to amoco replace fluid and car still has issue. Iam trying to see my options on how to go about it..

Thermostat gets stuck, gives a steering wheel assist alert. Ac not working and motor sounds like it is in overdrive. Engine temp stays cold.

When you put the car in gear it jumps. now leaking transmission fluid, and transmission needs to be replaced. This has been ongoing and I explained this numerous times in the past 4 years.

The contact owns a 2017 Cadillac XT5. The contact stated while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the failure mostly occurred while in 4th gear or after a complete stop. The contact had taken the vehicle to the dealer but the dealer has been unable to duplicate the failure. The dealer advised the contact that they had never heard of such failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000.

FOR ABOUT 2 YEARS NOW WE HAVE BEEN RECEIVING A SERVICE TRANSMISSION SOON WARNING FROM OUR 2017 CADILLAC XT5 BUT EVERY TIME WE TAKE IT IN TO CADILLAC THEY STATE THAT THEY CAN'T DUPLICATE THE WARNING. I HAVE PICTURES DOCUMENTING ALMOST EVERY TIME THE MESSAGE HAS COME UP EXCEPT FOR TWO TIME INCLUDING THE MOST RECENT AS I DIDN'T HAVE MY PHONE ON ME AT THE TIME. IT HAS BEEN TO CADILLAC 3 OR 4 TIMES FOR THIS. THE MOST RECENT TIME WE RECEIVED THIS MESSAGE THERE WAS A MESSAGE FOLLOWING THAT STATED YOUR TRANSMISSION WILL NOT BE ABLE TO SHIFT SOON WHILE ON THE XPRESSWAY AND WE WERE DRIVE 65 MPH WITH OUR KIDS IN THE CAR, I WAS NOT ABLE TO GET PICTURES THIS TIME AS MY HUSBAND WAS DRIVING AND I DIDN'T HAVE MY PHONE ON ME. WE HAVE TAKEN IT TO CADILLAC AND THEY SAY THEY CAN'T DUPLICATE THE MESSAGE AND THEY RECEIVED NO CODE WARNINGS. WE HAVE BEEN HEARING STRANGE SOUND DURING GEAR SHIFTS AND THE TRANSMISSION SOUNDS LIKE IT IS WORKING REALLY HARD AROUND THE TIMES WHENEVER WE RECEIVED THESE MESSAGES. THE CAR ALSO HANDLES VERY DIFFERENTLY AND DIFFICULTLY DURING THIS TIME. WE ARE HIGHLY CONCERNED AS THIS COULD CAUSE A MAJOR ACCIDENT IF THE TRANSMISSION DOESN'T SHIFT WHILE DRIVING ESPECIALLY WHILE ON THE HIGHWAY.

The contact owns a 2017 Cadillac XT5. The contact stated that after starting the vehicle the gear shifter would not shift out of the park position. The vehicle was towed to the local dealer who diagnosed that the transmission control module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 19,000

THERE IS A MILD CLUNKING NOISE WHEN THE AUTO STARTS MOVING AND THEN YOU REMOVE FOOT OFF OF GAS PEDAL AND THEN BACK ON GAS PEDAL TO ACCELERATE A SLIGHT CLUNKING NOISE IS OBSERVED. THIS HAPPENS IN CITY DRIVING STOP AND GO CONDITIONS

CAR IN MOTION FROM REST CAR MISFIRES CAR STALLS. 2 TIMES IN LAST TWO WEEKS TAKEN TO DEALER 11 FEB 2019. NO FAULTS FOUND. SORRY BUT THIS CAR IS BROKEN. HAS HAPPEN BEFORE 4 TIMES

NEW TOTALLY ELECTRONIC TRANSMISSION FELT STRANGE IN UPSHIFTING AND DOWNSHIFTING IMMEDIATELY AFTER PURCHASING VEHICLE AND WAS REPORTED TO CADILLAC IN THEIR CUSTOMER SATISFACTION SURVEY WITHIN A MONTH OF PURCHASE. AFTER FIVE MONTHS AND 1800 MILES, THE TRANSMISSION FAILED COMPLETELY. PRIOR TO COMPLETE FAILURE, THE DEALER WAS CONTACTED AND ASK ED IF THERE WERE ANY RECALL OR ISSUES WITH THE NEW TRANSMISSION AND HE INDICATED THERE WEREN'T ANY. THE FOLLOWING DAY, THE TRANSMISSION BECAME ERADICT ON AN INTERSTATE AT 70MPH AND WE WERE FORCED TO EXIST AND RETURN HOME ON LOCAL STREETS. THE CAR WOULD ONLY MOVE ABOUT 10MPH WITH THE ENGINE RACING UNTIL WE FINALLY DROVE THE 20 MILES TO OUT HOME. ONSTAR WAS ACTIVATED AND DIAGNOSED A SERIOUS TRANSMISSION ISSUE AND SCHEDULED TOWINT TO THE DEALER. THE CAR WAS TOWED TO THE DEALER ON MARCH 26 AND AS OF APRIL 15 THE CAR HAS NOT BEEN RETURNED TO ME.

RANDOMLY, AFTER STARTING THE VEHICLE AND MOVING THE SHIFT LEVER TO REVERSE, THE EMERGENCY BRAKE INDEPENDENTLY SETS SUCH THAT PARK IS DISPLAYED ON THE DASH AS WELL AS REVERSE. IN OTHER WORDS, THE VEHICLE IS IN BOTH REVERSE AND PARK SIMULTANEOUSLY AS DISPLAYED ON THE DASH DISPLAY. HOWEVER, I AM TOLD BY GM THAT THE PARK DISPLAYED ON THE DASH IS REALLY INDICATING THE EMERGENCY BRAKE IS SET AND THAT THE TRANSMISSION IS NOT IN PARK. IF THE VEHICLE CAN INDEPENDTLY SET THE EMERGENCY BRAKE WHEN MOVING THE TRANSMISSION OUT OF PARK, CAN THIS HAPPEN WHEN THE VEHICLE IS IN MOTION? IF SO, A DISASTROUS ACCIDENT COULD OCCUR.