2013 Chevrolet Cruze Electrical System

Odometer Fraud. The contact purchased a 2013 Chevrolet Cruze. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,454. The contact later discovered that the title mileage was 189,000.

Vehicle randomly powers up and tries to start with the key in the ignition. Service theft deterrent message displayed at times while trying to start.

WHEN KEY LEFT IN IGNITION, CAR OFF, IT TRIES TO START ITSELF REPEATEDLY. SAW THIS HAS BEEN REPORTED BY OTHERS FOR YEARS BUT NO RECALL. IGNITION CYLINDER NEEDS TO BE REPLACED TO STOP SHORTS. WHY NO RECALL? CAR WAS PARKED, TURNED OFF.

THE PASSENGER LOW BEAM HEADLIGHT HARDLY EVER WORKS AS SOON AS THE CAR IS TURNED ON THE LIGHT IS OUT , IF TAPPED OR BUMPED LIGHT WILL COME BACK ON, SUCH AS WITH YOUR HAND OR WHILE MOVING. I HAVE REPLACED BULB FEW TIMES STILL HAVING TROUBLE.

IN 2018 CODE P2099 WAS FIXED ON MY 2013 CHEVY CRUZE AND NOW THE CODE IS POPPING UP AGAIN IT'S ONLY BEEN A YEAR AND A HALF AND THE PART WAS FIXED BY THE CHEVY DEALER SHIP IT'S WAS BRAND NEW, SO WHY DO I NEED ANOTHER PLEASE CONTACT ME CONCERNING THIS MATTER THANKS @ [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR LOSES ELECTRICAL . RADIO DISPLAY GOES BLANK. SIGNAL LIGHT USE BECOMES VERY QUIET. KEY BECOMES STUCK IN IGNITION CANNOT BE REMOVED. WITH KEY ON MODE HEAR CLICKING SOUND. NO ELECTRICAL ACTIVITY JUST SOUND. AFTER ABOUT 10 MINUTES CAR COMES BACK TO LIFE. ON OCCASION I GET DISPLAYS ON DASH TELLING ME TO OPEN AND CLOSE DRIVER WINDOW. CAR CAN DIE ANYWHERE. PULLED INTO GAS PUMPS SHUTOFF PULLED OUT KEY. AFTER GETTING GAS PUT KEY INTO IGNITION WENT TO TURN ON KEY BECAME STUCK AND THEIR WAS NO ELECTRICAL ACTIVITY. PUTTING KEY IN ON MODE I HEARD FAST CLICKING BUT NOTHING ELSE. AFTER TEN MINUTES IT'S LIKE THE CAR TURNED ON. I HAD TO TURN THE KEY A COUPLE TIMES BEFORE THE ENGINE CAME ON. I GET VARIOUS DISPLAY NOTICES LIKE THE ONE I ATTACHED. OR I GET STABIL TRAK DISPLAY. THIS HAS HAPPENED SEVERAL TIMES. IT TAKES POWER STEERING AND I AM UNABLE TO DRIVE.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, HE HEARD A CLICKING NOISE COMING FROM THE VEHICLE AND IT FAILED TO START WITHOUT WARNING. THE CONTACT HAD TO JUMPSTART THE BATTERY IN ORDER FOR THE VEHICLE TO START AND RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KLEIN AUTO (111 W MADISON ST, CLINTONVILLE, WI 54929, (715) 823-2135), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN ELECTRICAL SYSTEM FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

I CONTACTED CHEVROLET CUSTOMER SERVICE ON 1-10-18 AND SPOKE TO A SUPERVISOR. REITERATING CALL. THE VEHICLE HAS 35000 MILES ON IT. IT IS OUT OF WARRANTY BECAUSE OF PURCHASE DATE. ON 4 DIFFERENT OCCASIONS THIS IS WHAT HAPPENED. #1) NOV 18 LIGHTS WERE ON, FLASHERS WERE ON AND RADIO WAS ON WHILE THE VEHICLE WAS IN THE GARAGE AND KEY WAS IN THE OFF POSITION #2) DEC 2018 SAME AS #1 #3) DEC 2018 VEHICLE WAS RUNNING WITH THE KEY IN THE OFF POSITION IN THE GARAGE. BY RUNNING I MEAN THE ENGINE WAS RUNNING AND EXHAUST FUMES WERE EVERYWHERE. #4) JAN 2019. SAME AS #3. THIS IS VERY DANGEROUS AND COULD HAVE STARTED A FIRE OR CARBON DIOXIDE POISONING COULD'VE OCCURRED. THE REPRESENTATIVES TOLD ME THERE IS NO RECALLS WHICH I ALREADY KNEW AND STATED THEY WOULD NOT PAY FOR A REPAIR. I TOLD THEM ABOUT A SERVICE BULLETIN, THEY DENIED THERE WAS ONE. THERE ARE TWO NUMBERS PI1329(DATE 0CT 14) AND A NHTSA BULLETIN ( ID NUMBER 10114279) DATE OCT 14. I'D APPRECIATE YOUR PROMPT ATTENTION TO THIS SERIOUS MATTER AND WOULD LIKE THIS FIXED FOR FREE AT THE DEALER. CAN YOU CONTACT CHEVROLET AND TELL THEM THERE SHOULD BE A RECALL

WHILE DRIVING DOWN THE HIGHWAY AT 70MPH ALL ELECTRONICS IN THE CAR QUIT WORKING. NO SPEEDOMETER, ODOMETER, ETC. ALL WARNING LIGHTS LIT UP ON THE DASH. RADIO AND HEAT QUIT WORKING. STEERING BECAME MORE DIFFICULT. TURN SIGNALS QUIT WORKING. VEHICLE IS IN THE SHOP AND THEY HAVE REPLACED 2 MODULES AND ARE NOW GETTING INTO THE INSTRUMENT PANEL. COST IS CURRENTLY AT $1500 AND ISSUE IS STILL NOT RESOLVED.

WHILE DRIVING ON THE HIGHWAY AT APPROX. 65-70MPH ALL GAUGES WENT DEAD. RADIO CUT OFF, HEAT SHUT OFF. NO SPEEDOMETER. ALL WARNING LIGHTS CAME ON THE DASH. CAR WAS DRIVABLE BUT HAD NO TURN SIGNALS, ETC. HEAT AND RADIO WOULD COME ON FOR A FEW MINUTES THEN CUT OFF AGAIN. ONCE PARKED, THE CAR WOULD NOT START AGAIN.

"SERVICE SIDE DETECTION SYSTEM" ERROR MESSAGES - 2 BODY MODULES BAD AND ALREADY REPLACED ONCE. MODULE FAILURE CAUSES ADDITIONAL CASCADING FAILURES THROUGHOUT THE REST OF THE SYSTEM AND AFFECTS DASH CONTROLS/TURN-SIGNALS, MPG, FUEL CALCULATIONS & NOW "MY LINK" SCREEN BLANK WITH "SERVICE PARKING ASST MESSAGE ON DASH. SINCE MYLINK SCREEN DEAD, RADIO DIALS/CONTROLS DO NOT WORK AND CANNOT SEE/CONTROL HEATING CONTROLS AND NAVIGATION SCREEN DEAD AS WELL. THESE SAME TWO SIDE MODULES WERE ALREADY REPLACED ONCE UNDER WARRANTY, BUT SINCE VEHICLE IS NOW OVER ON MILEAGE, I AM LEFT ON MY OWN TO PAY FOR REPAIRS. MODULES GET BASICALLY ONE WINTER SEASON HERE IN THE NORTHEAST AND NEED TO BE REPLACED. MALFUNCTIONS CAUSE CASCADING FAILURES THROUGHOUT REST OF ELECTRICAL SYSTEM AND MAKE CERTAIN VEHICLE SYSTEMS AND SAFETY FUNCTIONS INOPERABLE. I CONTACTED GM CUSTOMER CARE AND BASICALLY THEY SAID THERE IS NO ASSISTANCE AVAILABLE BECAUSE IT IS "NOT A KNOWN CONCERN" ON THIS VEHICLE. MODULE LOCATION IS BEHIND REAR WHEELS IN BUMPER COVER AREA, AND ARE OPEN TO THE ELEMENTS AND POORLY SEALED. WATER/SALT WATER SEEMINGLY EASILY PENETRATES THESE MODULES AND CAUSES THEM TO FAIL. BECAUSE THEY ARE DIRECTLY TIED INTO THE REST OF THE ELECTRICAL SYSTEM, WHEN THEY DO FAIL IT CAUSES CASCADING FAILURES THROUGHOUT THE REST OF THE SYSTEM SEEMINGLY AT RANDOM. (SOME OF THE SYSTEMS ARE CRITICAL TO VEHICLE SAFETY AND OPERATION.

AFTER DRIVING I PARK AND REMOVED THE KEY, THE ENGINE TURN ON AND 2 SECONDS TURNS OFF, I MENTION TO MY BOSS, AND MY 12YRS OLD SON WE GOT SCARED I THOUGH SOME SPELL OR SOMETHING.STILL DOES THAT 3 TIMES OF MONTH

RADIO CONSOLE GETS REAL HOT TO TOUCH. GOES AWAY THEN GETS HOT AGAIN. YEARLY PROBLEM. DONT WANT FIRE HAZARD. IS THIS NORMAL? VEHICLE REQUIRED EXTENSIVE RECALLS SINCE PURCHASE IN 2013.

WHILE I WAS DRIVING IN MY COMMUNITY THE CAR SHUT ITSELF OFF AND TURNED BACK ON. THIS LOCKED MY STEERING WHEEL ALMOST CAUSING AN ACCIDENT.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. ...UPDATED 03/08/17 *BF *CN

WHILE DRIVING, THE RADIO SCREEN SHUTS OFF AND ON, SERVICE STABILITRAK WARNING COMES ON FOR 2 SECONDS THEN GOES AWAY. WHILE PARKED, THE TRUNK OPENED AUTOMATICALLY TWICE. DEALERSHIP RESET THE ELECTRICAL AND THE PROBLEM IS STILL OCCURRING. BASED ON MANY OTHER COMPLAINS AND THE PROBLEM HAS NOT BEEN RESOLVED, THIS VEHICLE IS A LEMON. I WANT MY MONEY BACK!

MY CRUZE DIED ON THE RESTAURANT PARKING LOT IN THE MIDLE OF THE BUSY FRIDAY. CAME OUT TO DRIVE , PUT THE KEY IN TO THE IGNITION, TURNED TO START AND "BOOM" EVERYTHING WENT OUT. NO POWER WAS COMMING TO ANY LITTLE OR VITAL COMPONENT OF THE CAR! CHECKED THE BATTERY - WAS GOOD! TRYED TO PULL THE KEY OUT - NO WAY! IT WAS ALMOST LIKE GLUED INSIDE THE IGNITION LOCK! EVERYTHING REMAINED DARK FOR SOME TIME, I COULD NOT RETRIVE A SINGLE SIGNAL SO HAD TO TOW TO NEAREST CHEVROLET DEALERSHIP. NO WORD ON IT YET!

RADIO WILL SHUT OFF AND TURN BACK ON. IF BLINKER IS ACTIVATED AT TIME THE BLINKER WILL ALSO QUIT WORKING. I CAN GO AN ENTIRE TRIP WITHOUT IT DOING IT, OR IT CAN HAPPEN EVERY MINUTE OR SO REPEATEDLY IN A TRIP. THIS IS NOT SAFE. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE AT A STOP LIGHT AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

MULTIPLE TIMES, ABOUT 6 TIMES NOW. WITH KEY IN IGNITION BUT CAR TURNED OFF, AND I MADE SURE CAR WAS OFF, CAR INGINE TRIES TO START UP.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE GAUGES AND THE METERS ON THE INSTRUMENT PANEL FAILED. THE CONTACT STATED THAT THE PARKING ASSIST, SERVICE BATTERY TERMINAL WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT BOTH SIDE OBJECT DETECTION SYSTEMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHEN THE KEY WAS IN THE OFF POSITION, THE VEHICLE STARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/06/15*LJ

WHILE DRIVING THE LIGHTS IN THE RADIO BEGAN TO FLASH ON AND OFF AND RADIO WOULD ALSO COME ON AND OFF, THE WINDOWS BECAME STUCK WHILE TRYING TO ROLL THEM UP, LIGHTS WOULD GO ON AND OFF AS WELL. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WITH THE HEATING SYSTEM ACTIVATED, THERE WAS A ODOR OF FUMES EMITTING FROM THE VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

I DRIVE A CHEVY CRUZE 2013 MODEL. I WENT TO THE GARAGE IN THE AM AND THE CAR WAS ATTEMPTING TO START ITSELF WITH THE KEY IN THE IGNITION. TOOK THE VEHICLE TO THE DEALER AND THEY SAID ALL THEY CAN DO IS WATCH IT TO SEE IF IT DOES IT AGAIN. I CALLED GM AND THEY SAID THAT IT IS EXACTLY THE SYMPTOMS THAT THEY HAVE HAD HAPPEN WITH THEIR OTHER VEHICLES AND THAT IS WHY THERE IS AN IGNITION RECALL. I ASKED THEM WELL MINE ISN'T ON THE LIST AND THEY SAID THAT SINCE IT ISN'T ON THE LIST THEN THEY WONT FIX IT, I EXPLAINED TO THEM THAT MY CAR IS DOING THE EXACT SAME THING AND THAT IT IS A SAFETY HAZARD AND THAT THEY SHOULD FIX IT, THEY SAID THAT THEY WONT BECAUSE IT ISN'T ON THE LIST TO BE RECALLED AND THE ONLY WAY THEY WILL IS IF IT IS ON THE LIST. MY COMPLAINT WITH GM IS THAT IT IS OBVIOUSLY HAPPENING ON OTHER VEHICLES AS WELL AND MINE IS ONE OF THEM AND THEY WONT FIX IT CUZ IT ISNT ON THEIR LIST TO BE FIXED. *TR