54 complaints reported

2014 Chevrolet Cruze Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
54
Crashes
2
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2025 Fire

I remote started my car using the factory installed remote starter, and approximately 5 minutes later I heard my car alarm start going off, so I went to investigate and when I opened the drivers side door, my car was filled with smoke and flames were coming up from the front passenger footwell, underneath the dash where the HVAC blower motor is located. I closed the drivers door and rushed inside to grab a fire extinguisher, but within those 10 seconds I was away, the fire has more than tripled in size. So when I opened the passenger door to use the extinguisher, the fire had grown out of control. With the fire put out, I started looking around and noticed that the engine bay for the car still has rubber hoses and pieces of plastic that are fully intact and haven't been burned, yet the interior of the car is completely gone. I have reason to believe the blower motor was the source of the fire. After talking to a few others that own the same car as me, some have said they've been noticing a burning smell and minor traces of smoke coming from that same area

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Nov 2025
Jun 2025

Odometer Fraud. The contact purchased a 2014 Chevrolet Cruze. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 98,000. It was later discovered upon checking the Carfax report that the mileage was 107,000.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2025
Dec 2024

Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didn’t work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder. I have just read that there are hundreds of complaints regarding the same thing.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Dec 2024
Oct 2024

Turned the car off, exited the vehicle. After a few minutes we could hear and see the car trying to start on its own. The headlights came on and even though it was in park it moved slightly.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2024
Jul 2024

Car dies at 3 rpm’s, mechanic says it’s a faulty computer and that it is a very well known problem with this year of Chevy Cruze. I have to have the computer replaced.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2022
Jul 2024

Faulty ignition switch. Vehicle attempts to start on its own. Could be a very serious issue with car parked in a garage.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2024
May 2024

The dashboard lights, radio, electronic speedometer turns off occasionally. It does not seem to affect the car's engine. The Radio sound will go off. The electronics will come back on in about a second or two and "Service Stabilitrak" will appear on the center screen in the dashboard. When it does happen, it will happen a few times within about 5 minutes. It then won't happen again for a while. . . Perhaps a month or 2 months. It seems to happen at a random time. . i.e. not during acceleration or hard stopping. It's troubling because 1) it's distracting, 2) it is uncertain if critical components (breaking, steering, engine performance) is affected, 3) perhaps it would cause other car malfunction. I found a few ideas, online, that point to a bad engine to frame ground cable and/or bad negative battery cable. Here's an example: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2024
May 2023

the negative battery cable terminal clamp has an insufficient crimp at the battery negative terminal causing intermittent issues with the vehicle. Radio/HVAC Display has turned off and on; the Antilock Brake System, Service Traction System, Service Stabilitrac and Steering vehicle messages come on and off; the turn signal sound may not be heard; “Service Steering” displays in the Driver Information Center (DIC); and the interior and exterior lighting flickers. Power steering assist has also be lost, and greater effort has been needed to turn the steering wheel at low speeds or while the vehicle is stopped. This is a known safety issue and SB-100-57574-8899 was previously issued for some but not all of the Chevy Cruze models and my 2014 should have been included in this recall.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2023
Jan 2023

The contact owns a 2014 Chevrolet Cruze. The contact stated that the instrument cluster was melting. No warning lights were illuminated. The vehicle was taken to a local dealer, and the contact was made aware there were no recalls associated with the VIN. The vehicle had not yet been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000. The contact stated that the material of the dashboard is melting and has become sticky. They have tried to clean it using soap and water but that does not work. The vehicle has been in the garage since purchasing.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2022
Jun 2022

The touch screen radio unit has totally failed. Without this system, I cannot hear the directional signals or view the backup camera. No aftermarket modifications were made on this or related parts. This car is eight years old and has been maintained according to the manufacturer's service schedule.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2022
Apr 2022

The radio started to turn on and off and while that was happening it became difficult to steer. The message on the dashboard read "Service Stabilitrak".

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2022
Mar 2021

STABILTRAK SERVICE WARNING, RADIO SCREEN TURNING ON AND OFF AS WELL AS MUTING OF TURN SIGNAL ALL AT THE SAME TIME. HAPPENS SEVERAL TIMES A DAY. NEW BATTERY IN 2020.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2021
Feb 2021

RADIO GOES OUT INTERMITTENTLY AND CAN'T HERE BLINKER WHILE DRIVING

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Sep 2020
Dec 2020

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

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2020
Nov 2020

VEHICLE IS OVERDRAWING BATTERY CURRENT WHEN MOTOR IS RUNNING CAUSING ELECTRICAL POWER LOSS AT ENGINE IDLE. LOSS OF ELECTRICAL POWER CAUSES ENGINE TO STALL WHILE IN TRAVEL LANES. ALTERNATOR AND BATTERY ARE VERIFIED FUNCTIONAL.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Nov 2020
Oct 2020

THE TWO FRONT WINDOWS BOTH STOPPED WORKING WITHIN A YEAR OF HAVING THE CAR. THE READ DRIVER SIDE WINDOW ALSO IS MAKING A SOUND THAT SOON WILL STOP WORKING. THE CAR AT THE TIME HAD LESS THAN 9000 MILES WHEN THEY STOPPED WORKING WITH 98% OF THE TIME ONLY HAVING THE ONE PERSON IN THE VEHICLE (DRIVER). NO KIDS PLAYING AROUND WITH SWITCHES NO CRASHES. BOTH WINDOWS JUST STOPPED WORKING. SOMETHING INSIDE BROKE.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Sep 2014
Feb 2020

WHENEVER I LEAVE THE KEY IN THE IGNITION (USUALLY DO WHEN IT'S PARKED IN MY GARAGE) EVERY NOW AND THEN AFTER PARKING THE CAR, AFTER A FEW MINUTES. THE LIGHTS ALL COME ON AS IF SOMEONE IS TRYING TO START IT. SOMETIMES IT'LL BARELY ROLL OVER. THE STARTER STARTS TO ENGAGE. IT'LL QUIT AND THEN GO INTO COMPLETE OFF MODE. SOMETIMES IT'LL ACTUALLY TRY TO START BUT CAN'T SINCE THE KEY IS IN THE OFF POSITION. IT WILL CONTINUE TO TRY TO START REPEATEDLY SOMETIMES. I'VE BEEN KEEPING AN EYE ON IT AND NOW HAVE TO REMOVE THE KEY FROM THE IGNITION EVERY TIME I PARK THE CAR. THE SERVICE ANTI THEFT LIGHT CAME ON THE MOST RECENT TIME IT HAD HAPPENED. BUT IMMEDIATELY WENT AWAY AFTER STARTING THE VEHICLE AND HASN'T CAME BACK SINCE.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2020
Nov 2019

WHILE THE CAR IS IN PARK AND NO ONE IN THE CAR AND THE KEY IN THE IGNITION BUT THE KEY IN THE OFF POSITION THE CAR CONTINUALLY TRIES TO START BY ITSELF. THE CAR IS NOT EQUIPPED WITH A REMOTE START.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Nov 2019
Oct 2019

IT STARTS ON ITS OWN

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2019
Oct 2019

WHEN THE CAR IS IN THE PARK POSITION AND THE KEY IS IN THE IGNITION SWITCH IN THE OFF POSITION, THE ENGINE WILL RANDOMLY BEGIN TO START. SOMETIMES, IF THE KEY IS NOT IN THE IGNITION SWITCH AND TOUCHES THE OPENING OF THE IGNITION SWITCH THE CAR ENGINE WILL BEGIN TO START. I THINK IT'S A FAULTY IGNITION SWITCH.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2019
Sep 2019 Crash

MY CHEVY CRUZE IS VERY UNSAFE. WHILE DRIVING, THE STEREO BEGINS TO SHUT ON AND OFF AND THE DISPLAY STARTS DISPLAYING VARIOUS WARNINGS SUCH AS "SERVICE STABILITRACK". OVER 5 TIMES NOW, WHEN I BEGIN A TURN FROM BEING IDLE, THE SAME OCCURS BUT WITH THE ADDED PROBLEM OF THE WHEEL LOCKING UP AND NOT LETTING ME TURN IT. I HAVE HAD TO STOP ALMOST COMPLETELY WHILE TURNING TO AVOID HITTING SOMETHING HEAD ON WHEN THE STEERING WHEEL GETS LOCKED. PLEASE PLEASE LOOK INTO THIS PROBLEM.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2019
Sep 2019

ALL THE SUB-SYSTEMS ON THE 2014 CHEVY CRUZE ARE CONTROLLED THROUGH THE RADIO SYSTEM. WHEN BACKING UP, THE BACKUP CAMERA, WHICH IS DISPLAYED THROUGH THE RADIO ENTERTAINMENT SCREEN, DOES NOT ENGAGE. SEVERAL OF THE OTHER SUB-SYSTEMS, INCLUDING THE AC, THE RADIO ITSELF, AND OTHER SYSTEMS ARE ALSO INTERMITTENT WHILE DRIVING THE CAR. IN ORDER TO RESET THE SYSTEM THE CAR HAS HAD TO BE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF COMPLETELY, LET SIT FOR SEVERAL MINUTES, AND THE RESTARTED. AFTER DOING SO THE SYSTEM HAS RESET, BUT HAS DONE THE SAME THING DAYS OR WEEKS LATER. AFTER BRINGING THE CAR IN TO THE DEALER OVER FOUR TIME THE PROBLEMS HAVE YET TO BE RESOLVED.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Sep 2019
Jun 2019

THERE IS A PROBLEM WITH HOW THE CAR IS COMMUNICATING WITH THE ANTI THEFT SYSTEM, AT LEAST THAT'S WHAT I AM SUSPECTING. RANDOMLY, WHEN I TRY TO START THE CAR THE DASHBOARD LIGHTS COME ON, THE RADIO, AND EVERYTHING ELSE EXCEPT THE ENGINE WON'T EVEN CRANK. I'VE HAD THE BASICS CHECKED (BATTERY, ALTERNATOR, STARTER) AND ALL IS WELL. WHILE IT MAY NOT SEEM LIKE A SAFETY ISSUE THE CAR HAS LEFT ME STRANDED MANY TIMES. THIS IS AN ONGOING ISSUE I DON'T KNOW WHAT TO DO ABOUT THIS.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2019
Jun 2019

RADIO SCREEN LOSES POWER, GOES COMPLETELY BLACK. MUSIC STOPS PLAYING. WARNING LIGHTS ON DASH COME ON. MESSAGE APPEARS ON DASH "SERVICE STABILTRACK" SHUT OFF FOR 1-4 MINUTES, AND THEN CAME BACK ON. LOSS OF POWER STEERING. HAPPENED 7 OR 8 TIMES IN A 30 MINUTE PERIOD.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2019
May 2019

WHEN I TURNED OFF MY CAR AND THE KEYS WERE IN THE IGNITION MY CAR TRIED TO START ITSELF...IT NOW DOES IT FREQUENTLY

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Dec 2019

Trend Over Time

Complaints by year

Quick Summary

The 2014 Chevrolet Cruze has 54 Electrical System complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.