37 complaints reported

2014 Chevrolet Cruze VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
37
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2022

I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: May 2022
Apr 2021

THE DRIVERS SIDE WIPER WOULD NOT WORK WHEN STARTED TODAY WHILE IT WAS RAINING WHILE PARKED IN MY DRIVEWAY. I TOOK THE COVER OFF OF THE ESCUTCHEON ABOVE THE WIPERS TO SEE WHY THE ARM WAS NOT BEING DRIVEN BY THE MOTOR. THE ARM MOVED FREELY BACK AND FORTH ON THE WINDSHIELD. THE SHORT ARM FROM THE WIPER MOTOR TO THE DRIVE PLATE FOR THE WIPER WAS OFF. THE ARM WOULD NOT SNAP BACK IN PLACE. IT APPEARS THAT THE PLASTIC KNUCKLE HAS FAILED. WHEN SEARCHING FOR WIPER FAILURES IN THE CRUZE MOST OF THE COMPLAINTS WERE FOR THIS IDENTICAL FAILURE. MANY OWNERS WERE DRIVING ON THE ROAD WHEN IT FAILED AND I WAS FORTUNATE THAT IT FAILED BEFORE I LEFT FOR WORK AS IT WOULD HAVE FAILED WHILE DRIVING IN TRAFFIC. THERE ARE NO RECALLS LISTED FOR THIS DEFECTIVE PART. SINCE IS AN IMPORTANT SAFETY ISSUE I DETERMINED IT IS BEST TO MAKE THIS FORMAL COMPLAINT. THE PART NUMBER FOR THE WIPER LINKAGE IS 95971326 AND THIS IS WHAT NEEDS TO BE REPLACED. THE ATTACHED PHOTOS SHOW THE ARM OFF IN #1 AND #3 WHILE #2 SHOWS THE POSITION WHERE IT IS NORMALLY.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2021
Sep 2020

I HAVE A 2014 CHEVROLET CRUZE LT. ON MAY 20TH 2020 MY DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. TOOK CAR TO A CHEVROLET DEALERSHIP TO HAVE IT FIXED THE NEXT DAY. THEY REPLACED THE MOTOR TO THE WINDSHIELD WIPERS. NOT EVEN 2 MONTHS LATER ON JULY 9TH 2020 THE DRIVER SIDE WINDSHIELD WIPER GOES OUT AGAIN.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: May 2020
Nov 2019

THE WINDSHIELD WIPERS DO FULL ROTATIONS BUT STOP IN THE MIDDLE OF THE WINDSHIELD

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Nov 2019
Nov 2019

DRIVER SIDE BLADE STOPPED WORKING ON HIGHWAY IN RAIN. BROKEN SWIVEL CONNECTION ON TRANSMISSION ARM AND LATER REPAIR REPLACING WHOLE UNIT($300+).

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2019
Aug 2019

WHILE RIDING ON THEE FREEWAY IN GEORGIA YESTERDAY THE DRIVER SIDE WIPER STOPPED. I TURNED THEE WIPERS OFF AND TRIED AGAIN AFTER I PUSHED IT BACK DOWN. AND NOW IT'S STOPPING A QUARTER OF THEE WAY. THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE I PURCHASED IT.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2019
Jul 2019

THE WINDSHIELD WIPERS WOULD RANDOMLY STICK HALF WAY UP THE WINDSHIELD WHEN TURNED ON, AND ALSO HAPPEN AS SOON AS I WOULD TURN THE CAR ON. WAS DANGEROUS WHEN DRIVING IN THE RAIN BECAUSE I COULD NOT SEE WHERE I WAS GOING AND HAD TO PULL OVER MULTIPLE TIMES TO CLEAR THE WINDSHIELD.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2019
Apr 2019

THIN, WEAK PLASTIC USED FOR GEARS ON A/C AIR DISTRIBUTOR LEVER. SEE PART #53 IN THE ATTACHED PARTSDIAGRAM.JPG FOR REFERENCE. THIS LEVER IS LOCATED INSIDE THE DASH, AND IS USED TO DIVERT AIRFLOW TO WINDSHIELD/DEFROST. COLD WEATHER CAUSES THIS PLASIC TO BREAK WHEN ATTEMPTING TO ENGAGE WINDSHIELD/DEFROST AIRFLOW. THIS MAKES IT IMPOSSIBLE TO GET WARM OR DEHUMIDIFIED AIR TO THE WINDSHIELD, WHICH CAUSES ICE OR FOG TO BUILD UP AND RESULTS IN UNSAFELY DIMINISHED VISIBILITY. ISSUE OCCURRED WHILE VEHICLE WAS STATIONARY AND IDLING TO ALLOW WINDSHIELD TO DEFROST. AIRFLOW WAS ADJUSTED TO BLOW TO THE WINDSHIELD, AND THE DISTRIBUTOR LEVER BROKE AS THE GEAR TEETH ENGAGED. SEE ATTACHED BROKENLEVER.JPG FOR REFERENCE. VEHICLE WAS APPROXIMATELY 3 YEARS OLD AT THE TIME OF THE BREAK. THIS PART DIRECTLY AFFECTS VISIBILITY IN COLD OR HUMID WEATHER, AND SHOULD BE MORE ROBUST CONSIDERING MUCH OF ITS FUNCTION IS TO BE USED IN COLD TEMPERATURES. IT IS A VERY COMMON POINT OF FAILURE AND MAKES THE VEHICLE UNSAFE TO OPERATE WHEN BROKEN. COST OF LABOR FOR REPLACING IS PROHIBITIVELY EXPENSIVE DUE TO ITS LOCATION INSIDE THE DASH, BEHIND THE INSTRUMENT PANEL.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Nov 2017
Feb 2019

RECENTLY TURNED UP THE DEFOGGER ON FRONT WINDSHIELD TO WARN CAR UP AND I HEARD A A LOUD VIBRATING SOUND AND A HUMMING NOISE COMING FROM VENTS, MY BLOWER MOTOR STARTS VIBRATING ON ANYTHING AFTER 3 FOR THE LEVEL. TODAY I WAS DRIVING IN THE SNOW AND USED MY WIPERS THE DRIVER SIDE STOPPED MID WAY AND WAS STUCK. ONCE I REACHED MY DESTINATION I TRIED USING THE WIPERS AGAIN AND THE DRIVER SIDE DID NOTHING. I GOT OUT AND OUT IT DOWN TRIED ONCE MORE AND THE DRIVER WIPER DID NOT MOVE.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2019
Feb 2019

WHILE DRIVING DURING A STORM DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. COULD NOT SEE AT ALL WHILE DRIVING VEHICLE ON HIGHWAY.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Dec 2018
Jan 2019

WHILE DRIVING TO WORK ON A BUSY HIGHWAY HEADING TO DANVILLE VA WHERE THE SPEED LIMIT IS AROUND 55 TO 60 MPH DURING A WINTRY MIX STORM THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING MAKING IT IMPOSSIBLE TO SEE. ON VARIOUS WEB SITES THIS HAS BEEN AN ONGOING ISSUE WITH THESE VEHICLES. THUS FAR UPON MY RESEARCH THERE ARE VARIOUS CAUSES FOR THIS TO OCCUR BUT THE ONE THAT I KNOW ITS NOT IN MY CASE IS THAT I HAVE BAD WIPERS.THESE WIPERS WERE JUST RECENTLY REPLACED.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2019
Nov 2018

TODAY WHILE DRIVING IN RAIN/SNOW MIX MY DRIVERS SIDE WINDSHIELD WIPER WENT LEFT AND HUNG UP ON THE DRIVERS WINDOW, PULLED OFF THE INTERSTATE AND PUT IT BACK ON TO THE WINDSHIELD AND ITS LIFELESS, THE PASSENGER SIDE IS STILL OPERATING FINE, WIPER BLADES WERE 2 MONTHS OLD SO IT HAS NOTHING TO DO WITH IT. THE CAR IS AT 82,000 MILES AND THIS IS UNACCEPTABLE! I PROCEEDED TO DRIVE LOOKING OUT THE MIDDLE OF THE WINDSHIELD JUST TO GET TO MY JOB, THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Nov 2018
Oct 2018

THE DRIVER SIDE WIPER LINKAGE BROKE OFF WHILE DRIVING MAKING IT HARD TO SEE IN THE RAIN

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2018
Sep 2018

ON 12-7-2018, I STARTED MY CAR FOR THE DAY. TURNED ON THE WIPERS. THEN WENT TO TURN THEM ON AGAIN TO RINSE THE RAIN OFF AND THE DRIVER SIDE BLADE WAS LIFELESS. HAD TO HAVE TRANSMISSION REPLACED. TOTALLY UNACCEPTABLE I'VE SEEN OTHER COMPLAINTS ONLINE AND I THINK THERE SHOULD BE A RECALL BECAUSE IT IS A SERIOUS SAFETY HAZARD TO NOT HAVE THE DRIVER SIDE WIPER BLADE OPERATIONAL. THE CAR WAS STATIONARY. BUT IT WAS A RAINY DAY AND I HAD TO DRIVE TO WORK WITH NO WIPERS. BY THE GRACE OF GOD MY WORK IS LITERALLY THREE MINUTES FROM HOME. AND MY SON IS A MECHANIC AT A CHEVY DEALERSHIP SO I WAS ABLE TO HAVE THE PROBLEM FIXED IN A FEW DAYS. BUT I'M SURE THERE ARE QUITE A FEW PEOPLE WHO ARE NOT SO LUCKY THAT ARE STUCK WITH THIS PROBLEM. I LOOKED IT UP ONLINE AND SAW A 25 COMPLAINTS OTHER THAN MINE AND IT HAPPENED TO THEM WHILE THEIR CAR WAS IN MOTION.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2018
Aug 2018

DRIVER SIDE WIPER MALFUNCTIONS CAUSING VEHICLE TO HAVE NO WIPER FUNCTION ON DRIVER SIDE. MALFUNCTION OCCURRED AT APRX 80K MILES WHILE PARKED WITH WIPERS ON. WIPER BUSHING FAILS CAUSING LINKAGE TO UNATTACH LEAVING WIPER MOTIONLESS. THIS IS A SEVERE SAFETY ISSUE CAUSED BY POOR PARTS DESIGN/QUALITY OR INSTALLATION.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2018
Jun 2018

WHILE DRIVING IN LIGHT RAIN AT ROUGHLY 40MPH THE DRIVERS SIDE WIPER STOPPED WORKING. PASSENGER SIDE WIPER STILL WORKS. UPON RESEARCHING IT APPEARS THIS IS A WIDESPREAD SAFETY ISSUE ON THESE VEHICLES. THERE NEEDS TO BE A SAFETY RECALL AS THIS COULD KILL SOMEONE.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2018
May 2018

WIPER ON PASSENGER SIDE JUST STOPPED. TOOK TO THE SHOP AND THEY SAID WIPER TRANSMISSION HOWEVER THE PROBLEM IS SO WIDESPREAD THAT EVERYONE INCLUDING GM ARE OUT OF THE PART. A 'SPAT' REQUEST WOULD BE SENT TO TRY TO OBTAIN THE PART NATIONWIDE. NO REASON WHY THIS SHOULD HAPPEN ON A NEWER VEHICLE. LUCKILY IT WAS THE PASSENGER SIDE.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: May 2018
Apr 2018

MY VEHICLE WAS IN MOTION, GOING ABOUT 50-60 MPH. IT STARED DOWN POURING RAIN. MY DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING ALL OF A SUDDEN. IT REMAINED IN THE UP POSITION. SINCE MY SAFETY WAS INVOLVED, I HAD TO LOOK OUT OF THE PASSENGER SIDE SO I COULD SEE. I PULLED OVER AND TRIED TO MOVE IT BACK INTO POSITION, BUT IT HAD ZERO TENSION AND JUST FREELY MOVED. MY SAFETY WAS JEOPARDIZED AND NOW I HAVE TO GOTO THE DEALERSHIP AND PAY OUT OF POCKET. I WOULD LIKE TO BE REIMBURSED! THIS IS CRAZY.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2018
Jan 2018

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH IN INCLEMENT WEATHER, THE DRIVER'S SIDE WINDSHIELD WIPER BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2018
Dec 2017

WHILE DRIVING TO SCHOOL IN THE POURING RAIN, MY DRIVER SIDE WIPER STOPPED WORKING. I DROVE THIRTY MINUTES IN A STORM ON THE HIGHWAY, LEANING ACROSS MY CAR TO SEE OUT THE WINDSHIELD.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2017
Oct 2017

MY DRIVE SAID WINDSHIELD WIPER STOPPED WORKING AS I WAS DRIVING TO WORK IN THE POURING RAIN. I HAD TO PUT ON MY HAZARDS AND DRIVE SLOWLY TO FIND A PARKING LOT. VERY DANGEROUS.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2017
Oct 2017

I WAS DRIVING TO WORK THIS MORNING AND MY DRIVER'S SIDE WINDSHIELD WIPER STOPPED WORKER IN THE POURING RAIN AND IT WAS DARK OUTSIDE, I WAS DOING 45 AND COULDN'T SEE. I HAD TO PUT ON MY HAZARDS SLOW DOWN AND FIND A PARKING LOT TO PULL INTO. I MISSED WORK, AND HAD TO WAIT FOR DAYLIGHT, AND DRIVE SLOW SO I COULD MAKE IT HOME.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2017
Oct 2017

DRIVERSIDE WIPER STOPPED WORKING

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Sep 2017
Sep 2017

DRIVER SIDE WIPER COMPLETELY STOPPED WORKING FOR NO REASON ON A RAINY DAY WHILE DRIVING

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Sep 2017
Sep 2017

WHILE DRIVING THE LEFT (DRIVE SIDE) WIPER STOPPED WORKING. RIGHT (PASSENGER SIDE) CONTINUED TO WORK WITHOUT ISSUE. AFTER LOOKING INTO THE ISSUE I FOUND THAT THE ARM CONNECTING THE MOTOR TO THE WIPE ARM BROKE FROM THE BALL JOIN. I BELIEVE THIS PIECE IS CALLED THE WIPER TRANSMISSION.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2017

Trend Over Time

Complaints by year

Quick Summary

The 2014 Chevrolet Cruze has 37 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.