8 complaints reported

2021 Chevrolet Equinox Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
8
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2025

Odometer Fraud. The contact purchased a 2021 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was approximately 72,170, and at the time of registration, it was discovered that the mileage was approximately 206,352.

Type: Vehicle, Vehicle: 2021 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Sep 2025
Aug 2025

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the liftgate independently opened. There was no warning light illuminated. In addition, the contact stated that the failure occasionally occurred while driving at certain locations. The vehicle was taken to a local dealer, where it was diagnosed with a radio frequency failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.

Type: Vehicle, Vehicle: 2021 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Aug 2024
Mar 2025

My audio quit, no sound for warning indicator, no radio audio, or onstar audio. Can't here anyone speaking when using phone, though the receiving party can her me speak to them.

Type: Vehicle, Vehicle: 2021 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Jul 2025
Nov 2024

The contact owns a 2021 Chevrolet Equinox. The contact stated that the horn was intermittently inoperable while driving. The contact stated that the failure progressively worsened, causing the horn to become permanently inoperable. Additionally, the seat belt warning light was illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

Type: Vehicle, Vehicle: 2021 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Jul 2024
Jul 2024

Computer system failed on multiple occasions since we purchased the vehicle NEW. The first time, the entire touch screen display went black and could not control the climate or radio, second time the touch screen display was not showing that it was not attached to the GPS, no time or weather readings, and the instrument panel had no readings (such as oil/speed, etc). The dealership reset the car's computer and we continue to see "the SD card has been removed" on the panel (the SD card has NOT been removed). Any actions taken by the dealership has not fixed this ongoing problem.

Type: Vehicle, Vehicle: 2021 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Feb 2022
Dec 2022

power locks with not lock or unlock with key fob or door buttons, doors will only look with the door buttons after exceeding 60+mph

Type: Vehicle, Vehicle: 2021 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Dec 2022
Mar 2022

The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 70-75 MPH, the messages "Fuel System Needs Service", "Front Detection System Needs Service", and "Side Detection System Needs Service" and other unknown messages illuminated. The contact exited the highway and veered to the side of the road. The contact called OnStar, who assisted her to run a diagnostic test on the vehicle. OnStar informed the contact that two unknown codes were found. OnStar advised the contact to take the vehicle to the nearest dealer for repair. The contact turned off the vehicle for a while. Upon attempting to restart the vehicle, the vehicle failed to restart after several attempts. The vehicle was towed to the local dealer, where it was diagnosed that the Body Control Module (BCM) had failed and the part to repair the vehicle would not be available for 1-3 weeks. The manufacturer was notified of the failure and expedited the repair of the vehicle by shipping the part to the dealer within a week. The contact stated that the vehicle was repaired; however, the side detection system was still inoperable. The failure mileage was approximately 11,000.

Type: Vehicle, Vehicle: 2021 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: May 2022
Jan 2022

I take my 6yr to school when we got shocked, I thought it was my clothes, but my child got shocked also, then pick her up from school took her to the doctor for her foot, I merged out to the main road and the SUV cut off no warning lights of any kind I got it back started after three attempts then about a minute after that the radio cut off , I made it back home and called the dealer they told me to call roadside, I spoke to them , I had my husband to follow me to the dealership, I dropped it of ,they called me and told me it ready for pick up, and told me they could not replicate it ,

Type: Vehicle, Vehicle: 2021 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Dec 2021

Trend Over Time

Complaints by year

Quick Summary

The 2021 Chevrolet Equinox has 8 Electrical System complaints on file. Review the timeline above for detailed owner experiences.